Impact of quality and environmental investment on business competitiveness and profitability: The case of travel agencies
Download full text from publisher
References listed on IDEAS
- Eva Carmona-Moreno & José Céspedes-Lorente & Jerónimo De Burgos-Jiménez, 2004. "Environmental strategies in spanish hotels: contextual factors and performance," The Service Industries Journal, Taylor & Francis Journals, vol. 24(3), pages 101-130, May.
- Wiengarten, Frank & Pagell, Mark, 2012. "The importance of quality management for the success of environmental management initiatives," International Journal of Production Economics, Elsevier, vol. 140(1), pages 407-415.
- Álvarez Gil, M. J. & Burgos Jiménez, J. & Céspedes Lorente, J. J., 2001. "An analysis of environmental management, organizational context and performance of Spanish hotels," Omega, Elsevier, vol. 29(6), pages 457-471, December.
- Terlaak, Ann & King, Andrew A., 2006. "The effect of certification with the ISO 9000 Quality Management Standard: A signaling approach," Journal of Economic Behavior & Organization, Elsevier, vol. 60(4), pages 579-602, August.
- Sadikoglu, Esin & Zehir, Cemal, 2010. "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms," International Journal of Production Economics, Elsevier, vol. 127(1), pages 13-26, September.
More about this item
KeywordsQuality management; Environmental management; Firm performance and Travel agencies.;
NEP fieldsThis paper has been announced in the following NEP Reports:
- NEP-ALL-2013-07-28 (All new papers)
- NEP-BEC-2013-07-28 (Business Economics)
- NEP-CSE-2013-07-28 (Economics of Strategic Management)
- NEP-ENV-2013-07-28 (Environmental Economics)
- NEP-TUR-2013-07-28 (Tourism Economics)
StatisticsAccess and download statistics
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:upf:upfgen:1376. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (). General contact details of provider: http://www.econ.upf.edu/ .