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Job quality, job satisfaction and services in Spain

Author

Listed:
  • Diego Dueñas Fernández
  • Carlos Iglesias Fernández
  • Raquel Llorente Heras

Abstract

Usually, labour market has been evaluated from a quantitative point of view. But nowadays, a new interest stress on quality of job and job satisfaction. Related with this last perspective, a frequent hypothesis that is used for explain the aggregate evolution of job quality establish that the growth of service employment is connected with the increase in the number of low skilled jobs or bad paid. In this context, the paper tries to get a twice objective. First, check the hypothesis that the job quality levels of services are lower than ones observed at the rest of de economy. Second, know if relevant differences among services activities exist in term of job quality. Our analysis use a double perspective to measure a job quality: one based on characteristics of job and other that is laid on worker perception of job. Results point out that services have not de lower quality job levels. Contrary, worker in services activities report higher job satisfaction levels. However, we conclude that into services there is an important heterogeneity by branches in term of job quality. Services and no services share job satisfaction components. So, the observed differences in job satisfaction are sustained rather on differences into the characteristics and conditions of jobs more than into worker’s perceptions.

Suggested Citation

  • Diego Dueñas Fernández & Carlos Iglesias Fernández & Raquel Llorente Heras, 2010. "Job quality, job satisfaction and services in Spain," Working Papers 06/10, Instituto Universitario de Análisis Económico y Social.
  • Handle: RePEc:uae:wpaper:0610
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    File URL: http://www3.uah.es/iaes/publicaciones/DT_06_10.pdf
    File Function: First version, 2010
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    References listed on IDEAS

    as
    1. Virginia Hernanz & Luis Toharia, 2006. "Do Temporary Contracts Increase Work Accidents? A Microeconometric Comparison between Italy and Spain," LABOUR, CEIS, vol. 20(3), pages 475-504, September.
    2. StÈphane Bonhomme & GrÈgory Jolivet, 2009. "The pervasive absence of compensating differentials," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 24(5), pages 763-795.
    3. Daniel S. Hamermesh, 2001. "The Changing Distribution of Job Satisfaction," Journal of Human Resources, University of Wisconsin Press, vol. 36(1), pages 1-30.
    4. Fagerberg, Jan, 1996. "Technology and Competitiveness," Oxford Review of Economic Policy, Oxford University Press, vol. 12(3), pages 39-51, Autumn.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Francisco Javier Lasso V. & Cristian Camilo Frasser L., 2015. "Calidad del empleo y bienestar: un análisis con escalas de equivalencia," ENSAYOS SOBRE POLÍTICA ECONÓMICA, BANCO DE LA REPÚBLICA - ESPE, vol. 33(77), pages 117-132, June.
    2. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    3. Dueñas, Diego & Iglesias, Carlos & Llorente, Raquel, 2014. "Do services reduce gender inequality in labor markets? The service sector, knnowledge-intensive services and the gender pay gap," MPRA Paper 61628, University Library of Munich, Germany.

    More about this item

    Keywords

    Job quality; job satisfaction; services; ECVT;

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