IDEAS home Printed from https://ideas.repec.org/p/pra/mprapa/91354.html
   My bibliography  Save this paper

The Effect of Social Media on Employees’ Job Performance: The mediating Role of Organizational Structure

Author

Listed:
  • Cetinkaya, Ali Sukru
  • Rashid, Muhammad

Abstract

Social media is creating a drastic change at workplaces, and organizations are increasingly interested in adaption of it for their business processes. The aim of social media usage at workplace may differ but ultimate objective is to build social networks and sharing. This empirical research examined the effect of use of social media on employees’ job performance and the mediating effect of an organizational structure. Survey data gathered from 205 valid responses and analyzed by structural equation modelling technique. Results revealed that “use of social media” is positively correlated with “employees’ job performance”, while organizational structure has positive mediating effect.

Suggested Citation

  • Cetinkaya, Ali Sukru & Rashid, Muhammad, 2018. "The Effect of Social Media on Employees’ Job Performance: The mediating Role of Organizational Structure," MPRA Paper 91354, University Library of Munich, Germany, revised 15 Oct 2018.
    • Handle: RePEc:pra:mprapa:91354
    as

    Download full text from publisher

    File URL: https://mpra.ub.uni-muenchen.de/91354/1/MPRA_paper_91354.pdf
    File Function: original version
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zhang, Min & Zhao, Xiande & Qi, Yinan, 2014. "The effects of organizational flatness, coordination, and product modularity on mass customization capability," International Journal of Production Economics, Elsevier, vol. 158(C), pages 145-155.
    2. Adnan ul Haque & John Aston, 2016. "A Relationship Between Occupational Stress And Organisational Commitment Of It Sector'S Employees In Contrasting Economies," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 14(1), pages 95-105, December.
    3. Dag Øivind Madsen & Kåre Slåtten, 2015. "Social media and management fashions," Cogent Business & Management, Taylor & Francis Journals, vol. 2(1), pages 1122256-112, December.
    4. Faizan, Riffat & Sreekumaran Nair, Sree Lekshmi & Haque, Adnan ul, 2018. "The effectiveness of Feminine and Masculine Leadership styles in relation to contrasting gender's performances," MPRA Paper 87713, University Library of Munich, Germany, revised 28 Mar 2018.
    5. Adnan ul Haque & Fred Yamoah, 2014. "Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 324-347, December.
    6. Saeedeh Rajaee Harandi & Neda Abdolvand, 2018. "Investigating the Effect of Online and Offline Workplace Communication Networks on Employees’ Job Performance: Considering the Role of Culture," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 21(1), pages 26-44, January.
    7. Marion M. Russell & Min Liu & Simon M. Hsiang, 2015. "Planning for uncertainty: use of structural equation modelling to determine the causal structure of time buffer allocation," Construction Management and Economics, Taylor & Francis Journals, vol. 33(10), pages 783-798, October.
    8. Faizan, Riffat & Zehra, Nasreen, 2016. "Quality Work-Life as predictor to Organisational Commitment under contrasting Leadership Styles: I.T Responses from Pakistan's private software houses," MPRA Paper 73973, University Library of Munich, Germany.
    9. Adisa Delic & Emir Ahmetovic, 2013. "Characteristics Of Organizational Structure Of Bosnian And Herzegovina Companies," Economic Review: Journal of Economics and Business, University of Tuzla, Faculty of Economics, vol. 11(2), pages 31-43.
    10. Mohamed Wahba, 2015. "The impact of organizational structure on knowledge management processes in Egyptian context," Journal of Developing Areas, Tennessee State University, College of Business, vol. 49(3), pages 275-292, July-Sepe.
    11. Liao, Chechen & Chuang, Shu-Hui & To, Pui-Lai, 2011. "How knowledge management mediates the relationship between environment and organizational structure," Journal of Business Research, Elsevier, vol. 64(7), pages 728-736, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yassine Boussenna & Ouael El Kharraz, 2021. "Are Moroccan Universities Ready for Knowledge Management [Les universités marocaines sont-elles prêtes pour la gestion des connaissances]," Post-Print hal-03292551, HAL.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Eunice Abdul, Omolara, 2018. "Entrepreneurial skills and growth of Small and Medium Enterprise (SMEs): A comparative analysis of Nigerian entrepreneurs and Minority entrepreneurs in the UK," MPRA Paper 86751, University Library of Munich, Germany, revised 19 Apr 2018.
    2. Oktosatrio, Suhendro, 2018. "Investigating the Relationship between Work-Life-Balance and Motivation of the Employees: Evidences from the Local Government of Jakarta," MPRA Paper 85084, University Library of Munich, Germany, revised 07 Feb 2018.
    3. Sah, Sanjay Kumar & Nadda, Vipin, 2017. "Managing Change and Strategic Thinking: Evidences from Hospitality and Tourism Sector of the UK," MPRA Paper 84593, University Library of Munich, Germany, revised 30 Nov 2017.
    4. Adnan ul Haque & Fred A. Yamoah, 2021. "The Role of Ethical Leadership in Managing Occupational Stress to Promote Innovative Work Behaviour: A Cross-Cultural Management Perspective," Sustainability, MDPI, vol. 13(17), pages 1-19, August.
    5. Sanjay Kumar Sah & Vipin Nadda, 2017. "Managing Change and Strategic Thinking: Evidences from Hospitality and Tourism Sector of the UK," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(12), pages 1336-1348, December.
    6. Khan, Rao Shahzaib & Rao, Bismah & Usman, Khurram & Afzal, Safia, 2017. "The Mediating Role of Job Satisfaction between Transformational Leadership and Organizational Commitment within the SMEs of Karachi," MPRA Paper 80325, University Library of Munich, Germany, revised 11 Jun 2017.
    7. Suhendro Oktosatrio, 2018. "Investigating the Relationship between Work-LifeBalance and Motivation of the Employees: Evidences from the Local Government of Jakarta," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(2), pages 205-221, February.
    8. Riaz, Fayyaz & Abdul Razzaq, Fiza & Waqar, Ahsan, 2017. "Effect of Employee Stock Ownership Plans (ESOPs) on the performance of Small business in Karachi," MPRA Paper 84322, University Library of Munich, Germany, revised 11 Nov 2017.
    9. Vipin Nadda & Zaman Rafiq & Pankaj Tyagi, 2017. "Effectiveness and Challenges of Recruitment process outsourcing (RPO) in the Indian Hotel Sector," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(2), pages 218-236, February.
    10. Sree Lekshmi Sreekumaran Nair & Steve Sommerville, 2017. "Impact of Organizational Culture on the Indian I.T Workforce's Job Satisfaction and Stress: Qualitative Report from SMEs operating in Trivandruam," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(2), pages 237-246, February.
    11. Shaikh, Taha & Zahid, Marium, 2016. "Retention Strategies to Increase Organizational Commitment and Reduce Employee Turnover in Hospitality Sector of Karachi, Pakistan," MPRA Paper 76746, University Library of Munich, Germany, revised 15 Jan 2017.
    12. Zehra, Syeda Zufiesha & Ather, Marium & Zehra, Beenish, 2017. "A Correlation between Workplace Stress and Organizational Commitment: Doctors response from Public and Private Hospitals in Karachi, Pakistan," MPRA Paper 79073, University Library of Munich, Germany, revised 20 Apr 2017.
    13. Nadda, Vipin & Rafiq, Zaman & Tyagi, Pankaj, 2017. "Effectiveness and Challenges of Recruitment process outsourcing (RPO) in the Indian Hotel Sector," MPRA Paper 77164, University Library of Munich, Germany, revised 12 Feb 2017.
    14. Faridi, Adnan & Baloch, Akhtar & Wajidi, Abuzar, 2017. "The Mediating Role of Job Satisfaction between Training and Development Practices and Organizational Commitment: Responses from Private Banking Sectors of Karachi, Pakistan," MPRA Paper 82510, University Library of Munich, Germany, revised 20 Sep 2017.
    15. Sreekumaran Nair, Sree Lekshmi & Sommerville, Steve, 2017. "Impact of Organizational Culture on the Indian I.T Workforce's Job Satisfaction and Stress: Qualitative Report from SMEs operating in Trivandruam," MPRA Paper 76991, University Library of Munich, Germany, revised 13 Feb 2017.
    16. Faridi, Adnan & Baloch, Akhtar & Wajidi, Abuzar, 2017. "Job satisfaction and organizational commitment under Traditional and Modern T&D program: Evidence from Public Banking Sector of Pakistan," MPRA Paper 80755, University Library of Munich, Germany, revised 25 Jun 2017.
    17. Zahid, Marium & Shaikh, Taha & Zehra, Syeda Zufiesha, 2017. "Impact of Organizational Culture on the Pakistani Hotels Workforce's Job Satisfaction: Qualitative Report," MPRA Paper 80172, University Library of Munich, Germany.
    18. Adnan Faridi & Akhtar Baloch & Abuzar Wajidi, 2017. "The Mediating Role of Job Satisfaction between Training and Development Practices and Organizational Commitment: Responses from Private Banking Sectors of Karachi, Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(10), pages 603-616, October.
    19. Arab, Nazanin, 2018. "Relationship between dimensions of Brand Equity and 4Ps of Marketing Mix - Place, Product, Promotion, & Price: Coca Cola - Consumer Based Qualitative Survey," MPRA Paper 85086, University Library of Munich, Germany, revised 10 Feb 2018.
    20. Salem, Fatima, 2017. "Triple Helix Model’s (THM) impact on enhancing creativity and skills within UAE public and private sectors," MPRA Paper 84157, University Library of Munich, Germany, revised 09 May 2017.

    More about this item

    Keywords

    social media; employees’ job performance; organizational structure;
    All these keywords.

    JEL classification:

    • C12 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Hypothesis Testing: General
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • M0 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:91354. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Joachim Winter (email available below). General contact details of provider: https://edirc.repec.org/data/vfmunde.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.