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Impact of Organizational Culture on the Indian I.T Workforce's Job Satisfaction and Stress: Qualitative Report from SMEs operating in Trivandruam

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  • Sreekumaran Nair, Sree Lekshmi
  • Sommerville, Steve

Abstract

The qualitative paper investigates the impact of organisational culture on the job satisfaction of employees working in the small and medium size I.T firms operating in the south of India. The paper undertakes the application of Denison’s model for exploring the organisational culture and Spector JSS survey to examine employees' job satisfaction through 5 points Likert Scale. This exploratory study targeted 400 employees in the 30 different organisations however 280 participated in this study. For data analysis mainly MS Excel Integrated package was used for the purpose of labelling, coding, and percentages. The results indicates that organisational culture has a significant positive impact on the employees' job satisfaction. It drives them in determining organisational goals as well strengthen strategic direction to the organisation. Additionally, learning culture enhance employees' commitment and career growth chances. However, it is evident that females have higher job satisfaction in contrast to males. Despite, there is high level of satisfaction evident but it is also found that reward and promotion increase job satisfaction among lower level staff while organisational culture has direct relationship with stress.

Suggested Citation

  • Sreekumaran Nair, Sree Lekshmi & Sommerville, Steve, 2017. "Impact of Organizational Culture on the Indian I.T Workforce's Job Satisfaction and Stress: Qualitative Report from SMEs operating in Trivandruam," MPRA Paper 76991, University Library of Munich, Germany, revised 13 Feb 2017.
    • Handle: RePEc:pra:mprapa:76991
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    References listed on IDEAS

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    1. Adnan ul Haque & John Aston, 2016. "A Relationship Between Occupational Stress And Organisational Commitment Of It Sector'S Employees In Contrasting Economies," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 14(1), pages 95-105, December.
    2. Nasreen Zehra, 2016. "Training & Development Barometer for Effective Transformation of Organizational Commitment and Overall Performance in Banking Sectors of KPK, Pakistan: Qualitative study of Workforce of Bank of Khyber," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(6), pages 246-267, June.
    3. Adnan ul Haque & Fred Yamoah, 2014. "Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 324-347, December.
    4. Faizan, Riffat & Haque, Adnan ul, 2016. "The Relationship between Societal attributes, Feminine Leadership & Management Style: Responses from Pakistan's Urban Region Female-Owned Businesses," MPRA Paper 73458, University Library of Munich, Germany, revised 21 Aug 2016.
    5. Adnan Ul Haque & Riffat Faizan & Nasreen Zehra & Akhtar Baloch & Vipin Nadda & Fayyaz Riaz, 2015. "Leading Leadership Style to Motivate CulturalOriented Female Employees in I.T Sector of Developing Country: I.T Sectors' Responses from Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(9), pages 280-302, September.
    6. Haque, Adnan ul & Aston, John & Kozlovski, Eugene, 2016. "Do causes and consequences of stress affect genders differently at operational level? Comparison of the IT sectors in the UK and Pakistan," MPRA Paper 75849, University Library of Munich, Germany.
    7. Faizan, Riffat & Zehra, Nasreen, 2016. "Quality Work-Life as predictor to Organisational Commitment under contrasting Leadership Styles: I.T Responses from Pakistan's private software houses," MPRA Paper 73973, University Library of Munich, Germany.
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    Cited by:

    1. Bridget Nungchensha Nungchim & Jibon Kumar Sharma Leihaothabam, 2022. "Impact of Organizational Culture on the Effectiveness of Organizations: A Case Study of Some Service Sector Organizations in Manipur," Jindal Journal of Business Research, , vol. 11(1), pages 44-54, June.
    2. Zahid, Marium & Shaikh, Taha & Zehra, Syeda Zufiesha, 2017. "Impact of Organizational Culture on the Pakistani Hotels Workforce's Job Satisfaction: Qualitative Report," MPRA Paper 80172, University Library of Munich, Germany.
    3. Sreekumaran Nair, Sree Lekshmi & Aston, John & Kozlovski, Eugene, 2021. "The impact of organisational culture on occupational stress: Comparison of the SME IT sectors in India and the UK," MPRA Paper 109014, University Library of Munich, Germany, revised 30 Mar 2021.
    4. Anindita Das & Dr. P.C Tripathy, 2020. "Impact of Organizational Culture on Employees’ Job Satisfaction: A Revisiting Literature Review in Different Sectors," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 7(5), pages 279-284, May.
    5. Sreekumaran Nair, Sree Lekshmi & Aston, John & Kozlovski, Eugene, 2021. "The Role of Work-Life Balance in the Retention of Female Employees in the IT Industry: Responses from the South Indian SME Software Sector," MPRA Paper 107549, University Library of Munich, Germany.
    6. Sreekumaran Nair, Sree Lekshmi & Aston, John & Kozlovski, Eugene, 2017. "How 'organizational factors' outclass 'personal factors' in retaining Female Employees in Indian IT SMEs," MPRA Paper 80179, University Library of Munich, Germany.
    7. Sreekumaran Nair, Sree Lekshmi & Aston, John & Kozlovski, Eugene, 2019. "The Relationship between Organisational Culture and the Job Satisfaction levels of IT sector Employees in Contrasting Economies," MPRA Paper 96241, University Library of Munich, Germany, revised 01 Sep 2019.

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    More about this item

    Keywords

    Organisational culture; Job Satisfaction; Career Growth; Monetary Rewards; Occupational Stress;
    All these keywords.

    JEL classification:

    • D0 - Microeconomics - - General
    • M0 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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