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Mechanisms of Social Capital in Organizations: How Team Cognition Influences Employee Commitment and Engagement

Author

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  • Kroll, Alexander
  • DeHart-Davis, Leisha
  • Vogel, Dominik

    (University of Hamburg)

Abstract

While previous research has shown that organizational social capital benefits organizations and creates performance gains, most of this work examined this relationship at the macro level based on organizational aggregates. In this article, we study organizational social capital effects at the micro level, that is, its impact on important work-related attitudes of employees within organizations. We argue that individual perceptions of organization-wide social capital matter in determining employee attitudes like engagement and commitment. We also point to the critical role of team cognition in shaping individual perceptions of social capital in organizations. Using a representative sample of nearly twelve hundred individuals from two local government organizations in North Carolina, we find support for the indirect effect of team cognition on employee work attitudes. The findings suggest that a promising way to increase the social capital of organizations is through interventions at the team level.

Suggested Citation

  • Kroll, Alexander & DeHart-Davis, Leisha & Vogel, Dominik, 2019. "Mechanisms of Social Capital in Organizations: How Team Cognition Influences Employee Commitment and Engagement," SocArXiv utrmn, Center for Open Science.
    • Handle: RePEc:osf:socarx:utrmn
    DOI: 10.31219/osf.io/utrmn
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    References listed on IDEAS

    as
    1. Bruce Kogut & Udo Zander, 1996. "What Firms Do? Coordination, Identity, and Learning," Organization Science, INFORMS, vol. 7(5), pages 502-518, October.
    2. Maurice Schiff, 1992. "Social Capital, Labor Mobility, and Welfare," Rationality and Society, , vol. 4(2), pages 157-175, April.
    3. Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
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    Cited by:

    1. Yong Yang & Fan Yang & Jingzhu Cao & Bo Feng, 2020. "The Multilevel Mechanism of Multifoci Service Orientation on Emotional Labor: Based on the Chinese Hospitality Industry," IJERPH, MDPI, vol. 17(12), pages 1-21, June.
    2. Vogel, Dominik, 2018. "Vogel (2018): Matching survey responses with anonymity in environments with privacy concerns: A practical guide," SocArXiv nwjd7, Center for Open Science.

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