The Digitization of Word-of-Mouth: Promise and Challenges of Online Feedback
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- Paul Resnick & Christopher Avery & Richard Zeckhauser, 1999. "The Market for Evaluations," American Economic Review, American Economic Association, vol. 89(3), pages 564-584, June.
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Keywords
Online Feedback Mechanisms; Reputation Systems; E-commerce; Internet; Game Theory; Management Science; Operations Research;NEP fields
This paper has been announced in the following NEP Reports:- NEP-ALL-2004-12-20 (All new papers)
- NEP-BEC-2004-12-20 (Business Economics)
- NEP-NET-2004-12-20 (Network Economics)
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