The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation
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DOI: 10.1287/isre.1060.0106
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Keywords
feedback; feedback mechanisms; feedback text comments; price premiums; seller differentiation; seller heterogeneity; trust; benevolence; credibility; numerical ratings; online marketplaces; auctions;All these keywords.
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