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How important are caseworkers – and why? New evidence from Swedish employment offices

  • Lagerström, Jonas

    ()

    (Åbo Akademi University)

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    Caseworkers at the Swedish Public Employment Office (PES) have an important role in helping the unemployed to find a job. In this study, I estimate the effect of caseworkers on jobseekers' future employment rates, earnings, and wages. To take into account that the average characteristics of the unemployed can vary between caseworkers, I only use information from local employment offices that randomly allocate caseworkers to clients. The results indicate that caseworkers have an effect on the jobseekers' future employment and earnings. For example, the probability of being employed within a year is about 13 percent higher if the caseworker is one standard deviation higher in the distribution of caseworkers. Distinctive of a successful caseworker is that they assist in job search rather than assigning their jobseekers to various training programs.

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    File URL: http://www.ifau.se/Upload/pdf/se/2011/wp11-10-How-important-are-caseworkers-and-why.pdf
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    Paper provided by IFAU - Institute for Evaluation of Labour Market and Education Policy in its series Working Paper Series with number 2011:10.

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    Length: 21 pages
    Date of creation: 06 Jun 2011
    Date of revision:
    Handle: RePEc:hhs:ifauwp:2011_010
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    1. Markus Frölich & Michael Lechner, 2004. "Regional treatment intensity as an instrument for the evaluation of labour market policies," University of St. Gallen Department of Economics working paper series 2004 2004-08, Department of Economics, University of St. Gallen.
    2. Andrew Leigh, 2009. "Estimating Teacher Effectiveness From Two-Year Changes in Students’ Test Scores," CEPR Discussion Papers 619, Centre for Economic Policy Research, Research School of Economics, Australian National University.
    3. Jonah E. Rockoff, 2004. "The Impact of Individual Teachers on Student Achievement: Evidence from Panel Data," American Economic Review, American Economic Association, vol. 94(2), pages 247-252, May.
    4. Michael Lechner & Jeffrey Smith, 2003. "What is the Value Added by Caseworkers?," University of Western Ontario, CIBC Centre for Human Capital and Productivity Working Papers 20031, University of Western Ontario, CIBC Centre for Human Capital and Productivity.
    5. Bell, Stephen H. & Orr, Larry L., 2002. "Screening (and creaming?) applicants to job training programs: the AFDC homemaker-home health aide demonstrations," Labour Economics, Elsevier, vol. 9(2), pages 279-301, April.
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