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Signes de confiance : l'impact des labels sur la gestion des données personnelles

Author

Listed:
  • Claire Levallois-Barth

    (IMT - Institut Mines-Télécom [Paris], IMT Atlantique - IMT Atlantique - IMT - Institut Mines-Télécom [Paris], IMT Atlantique - SSG - Département Sciences sociales et de gestion - IMT Atlantique - IMT Atlantique - IMT - Institut Mines-Télécom [Paris], CVPIP - Chaire Valeurs Politiques des Informations Personnelles - TSP - Télécom SudParis - IP Paris - Institut Polytechnique de Paris - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris] - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris)

  • Armen Khatchatourov

    (IMT-BS - DEFI - Département Droit, Économie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Maryline Laurent

    (SCN-SAMOVAR - Sécurité et Confiance Numérique - SAMOVAR - Services répartis, Architectures, MOdélisation, Validation, Administration des Réseaux - IMT - Institut Mines-Télécom [Paris] - TSP - Télécom SudParis - IP Paris - Institut Polytechnique de Paris, IP Paris - Institut Polytechnique de Paris, TSP - RST - Département Réseaux et Services de Télécommunications - IMT - Institut Mines-Télécom [Paris] - TSP - Télécom SudParis - IP Paris - Institut Polytechnique de Paris, CVPIP - Chaire Valeurs Politiques des Informations Personnelles - TSP - Télécom SudParis - IP Paris - Institut Polytechnique de Paris - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris] - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris)

  • Patrick Waelbroeck

    (ECOGE - Economie Gestion - I3 SES - Institut interdisciplinaire de l’innovation de Telecom Paris - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique, SES - Département Sciences Economiques et Sociales - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris)

  • Delphine Chauvet

    (UP2 - Université Panthéon-Assas, CVPIP - Chaire Valeurs Politiques des Informations Personnelles - TSP - Télécom SudParis - IP Paris - Institut Polytechnique de Paris - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris] - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris)

  • Antoine Dubus

    (CVPIP - Chaire Valeurs Politiques des Informations Personnelles - TSP - Télécom SudParis - IP Paris - Institut Polytechnique de Paris - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris] - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris)

Abstract

Située au centre de la construction de toute société, la confiance questionne la possibilité même des échanges institutionnels et commerciaux, et le rôle que ces échanges peuvent avoir dans la structuration de notre vivre-ensemble. Or, nous assistons aujourd'hui à une crise de confiance manifeste, dont le numérique est l'un des vecteurs. Tandis que les sciences économiques et informatiques se réfèrent à la notion de risques dans le cadre d'une transaction ou de la sécurité des systèmes techniques, le droit définit classiquement la confiance comme une croyance en la bonne foi d'autrui. D'un point de vue socio-philosophique, la confiance constitue un des principaux mécanismes de réduction d'incertitude dans une société contemporaine complexe. Deux aspects simultanément à l'œuvre permettent de diminuer cette complexité : la confiance assurée et la confiance décidée (confidence et trust en anglais). L'ouvrage propose d'aborder la question des labels en matière de données personnelles comme outil de confiance. Quel est leur impact sur la perception de l'utilisateur et ses actes de consommation ? Quelles réponses la technologie – dont la blockchain – peut-elle apporter ? Quel est ou quel doit être à cet égard le nouveau rôle de l'État ? L'omniprésence de labels ou de trust by design n'a-t-elle pas ses limites ? La sur-utilisation de labels ne risque t-elle pas parfois de déresponsabiliser les individus en les déchargeant de toute analyse critique ?

Suggested Citation

  • Claire Levallois-Barth & Armen Khatchatourov & Maryline Laurent & Patrick Waelbroeck & Delphine Chauvet & Antoine Dubus, 2018. "Signes de confiance : l'impact des labels sur la gestion des données personnelles," Post-Print halshs-05104121, HAL.
    • Handle: RePEc:hal:journl:halshs-05104121
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-05104121v1
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    References listed on IDEAS

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    1. Gao, Zhifeng & Schroeder, Ted C., 2007. "Effects Of Additional Quality Attributes On Consumer Willingness-To-Pay For Food Labels," 2007 Annual Meeting, July 29-August 1, 2007, Portland, Oregon 9900, American Agricultural Economics Association (New Name 2008: Agricultural and Applied Economics Association).
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