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Systemes De Controle Et Processus De Gestion Des Connaissances, Une Illustration Dans Le Secteur De L'Equipement Automobile

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  • Feten Hamama

    () (ICI - Laboratoire Information, Coordination, Incitations - UEB - Université européenne de Bretagne - UBO - Université de Brest - Télécom Bretagne - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest)

Abstract

Rather than a set of disparate tools, quality approach is increasingly perceived as a control process aimed at establishing logics of knowledge building and sharing. This paper proposed an assessment of how the quality approach could represent a favorable knowledge creating context. This issue has drawn attention in the literature. However, most of the related research lacks empirical evidence. Several theoretical statements have been tested out through an empirical survey of 34 automotive firms.

Suggested Citation

  • Feten Hamama, 2012. "Systemes De Controle Et Processus De Gestion Des Connaissances, Une Illustration Dans Le Secteur De L'Equipement Automobile," Post-Print hal-00691176, HAL.
  • Handle: RePEc:hal:journl:hal-00691176
    Note: View the original document on HAL open archive server: https://hal.archives-ouvertes.fr/hal-00691176
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    References listed on IDEAS

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    1. Daniel, Shirley J. & Reitsperger, Wolf D., 1991. "Linking quality strategy with management control systems: Empirical evidence from Japanese industry," Accounting, Organizations and Society, Elsevier, vol. 16(7), pages 601-618.
    2. Nile W. Hatch & David C. Mowery, 1998. "Process Innovation and Learning by Doing in Semiconductor Manufacturing," Management Science, INFORMS, vol. 44(11-Part-1), pages 1461-1477, November.
    3. Christopher D. Ittner & David F. Larcker, 1997. "The Performance Effects of Process Management Techniques," Management Science, INFORMS, vol. 43(4), pages 522-534, April.
    4. Amit Shankar Mukherjee & Michael A. Lapré & Luk N. Van Wassenhove, 1998. "Knowledge Driven Quality Improvement," Management Science, INFORMS, vol. 44(11-Part-2), pages 35-49, November.
    5. Gwenaëlle Nogatchewsky, 2006. "L’impact de la dépendance sur les stratégies de contrôle d’un équipementier automobile vis-à-vis de ses fournisseurs:une lecture militaire," Revue Finance Contrôle Stratégie, revues.org, vol. 9(2), pages 89-119, June.
    6. Benezech, Daniele & Lambert, Gilles & Lanoux, Blandine & Lerch, Christophe & Loos-Baroin, Jocelyne, 2001. "Completion of knowledge codification: an illustration through the ISO 9000 standards implementation process," Research Policy, Elsevier, vol. 30(9), pages 1395-1407, December.
    7. Karen Hopper Wruck & Michael C. Jensen, 1998. "The Two Key Principles Behind Effective TQM Programs," European Financial Management, European Financial Management Association, vol. 4(3), pages 401-423.
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    More about this item

    Keywords

    Quality appraoch; Automotive industry.; Knowledge management; démarche qualité; secteur automobile.; Gestion des connaissances;

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