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Are experienced managers experts at overcoming coordination failure?


  • David Cooper


This paper studies experiments set in a corporate environment where a manager attempts to overcome a history of coordination failure by employees using either financial incentives or communication. I compare the choices of subject managers drawn from a standard undergraduate population with subject managers drawn from the executive MBA (EMBA) program at Case?s Weatherhead School of Management. The EMBA subjects are a group of experienced, successful managers; all of the EMBA subjects have at least ten years of work experience, including at least five years in a supervisory role, and have average annual earnings in excess of $120,000. The EMBA subject managers are able to overcome a history of coordination failure significantly faster than the undergraduate subject managers. This superior performance is driven neither by differences in the financial incentives offered to the employees nor by use of an inherently different communications strategy. Instead, EMBA subject managers are significantly more likely to use the same "good" communication strategy as is identified for undergraduate subject managers through systematic coding of managers messages to employees.

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  • David Cooper, 2006. "Are experienced managers experts at overcoming coordination failure?," Artefactual Field Experiments 00037, The Field Experiments Website.
  • Handle: RePEc:feb:artefa:00037

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    References listed on IDEAS

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    Cited by:

    1. Yoshio Kamijo & Hiroki Ozono & Kazumi Shimizu, 2016. "Overcoming coordination failure using a mechanism based on gradualism and endogeneity," Experimental Economics, Springer;Economic Science Association, vol. 19(1), pages 202-217, March.
    2. Holm, Håkan J. & Nee, Victor & Opper, Sonja, 2016. "Strategic Decisions: Behavioral Differences Between CEOs and Others," Working Papers 2016:35, Lund University, Department of Economics.
    3. List John A., 2007. "Field Experiments: A Bridge between Lab and Naturally Occurring Data," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 5(2), pages 1-47, April.
    4. Yoshio Kamijo & Hiroki Ozono & Kazumi Shimizu, 2014. "A Mechanism That Overcomes Coordination Failure Based On Gradualism, Endogeneity, And Modification," Working Papers 1401, Waseda University, Faculty of Political Science and Economics.
    5. Yoshio Kamijo & Hiroki Ozono & Kazumi Shimizu, 2015. "A mechanism overcoming coordination failure based on gradualism and endogeneity," Working Papers SDES-2015-11, Kochi University of Technology, School of Economics and Management, revised Jan 2015.
    6. Waichman, Israel & Requate, Till & Siang, Ch’ng Kean, 2014. "Communication in Cournot competition: An experimental study," Journal of Economic Psychology, Elsevier, vol. 42(C), pages 1-16.

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