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E-Business in Service Industries: Usage Patterns and Service Gaps

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  • Brigitte Preissl

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  • Brigitte Preissl, 2003. "E-Business in Service Industries: Usage Patterns and Service Gaps," Discussion Papers of DIW Berlin 373, DIW Berlin, German Institute for Economic Research.
    • Handle: RePEc:diw:diwwpp:dp373
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    References listed on IDEAS

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    1. Georg Licht & Dietmar Moch, 1999. "Innovationa and information technology in services," Canadian Journal of Economics, Canadian Economics Association, vol. 32(2), pages 363-383, April.
    2. Marina Doroshenko & Ian Miles & Dmitry Vinogradov, 2014. "Knowledge Intensive business services: the Russian experience," Foresight-Russia Форсайт, CyberLeninka;Федеральное государственное автономное образовательное учреждение высшего образования «Национальный исследовательский университет «Высшая школа экономики», vol. 8(4 (eng)), pages 24-39.
    3. John P. Haisken-DeNew & Gustav Adolf Horn & Jürgen Schupp & Gert G. Wagner, 1998. "Das Dienstleistungs-Puzzle: ein aktualisierter deutsch-amerikanischer Vergleich," DIW Wochenbericht, DIW Berlin, German Institute for Economic Research, vol. 65(35), pages 625-629.
    4. Katz, Michael L & Shapiro, Carl, 1985. "Network Externalities, Competition, and Compatibility," American Economic Review, American Economic Association, vol. 75(3), pages 424-440, June.
    5. Dirk Czarnitzki & Alfred Spielkamp, 2003. "Business services in Germany: bridges for innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 23(2), pages 1-30, March.
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    Cited by:

    1. Elaine Ramsey & Patrick Ibbotson & Patrick Mccole, 2008. "Factors That Impact Technology Innovation Adoption Among Irish Professional Service Sector Smes," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 12(04), pages 629-654.
    2. Saridakis, George & Lai, Yanqing & Mohammed, Anne-Marie & Hansen, Jared M., 2018. "Industry characteristics, stages of E-commerce communications, and entrepreneurs and SMEs revenue growth," Technological Forecasting and Social Change, Elsevier, vol. 128(C), pages 56-66.

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