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Factors That Impact Technology Innovation Adoption Among Irish Professional Service Sector Smes

Author

Listed:
  • ELAINE RAMSEY

    (School of Business, Retail and Financial Services, University of Ulster, Cromore Road, Coleraine, Northern Ireland, BT52 1SA, UK)

  • PATRICK IBBOTSON

    (School of Business, Retail and Financial Services, University of Ulster, Cromore Road, Coleraine, Northern Ireland, BT52 1SA, UK)

  • PATRICK MCCOLE

    (Queen's University Management School, 25 University Square, Belfast, Northern Ireland, BT7 1NN, UK)

Abstract

This paper disseminates the findings from a study into the factors impacting technological innovation adoption and diffusion specific to the deployment of electronic-commerce strategies within professional service sector SMEs in Ireland. Confirmatory factor analysis was performed and seven factors relating to a firm's external/internal environment were found to underpin adoption. These are: electronic-commerce capability; willingness to change/rate of response to new technologies; technological opportunity recognition; customer orientation; sensitivity to competitive/customer environments; perceptions of technology feasibility; and e-skills development mechanisms.t-tests revealed differences between adopters and non-adopters, and forward stepwise logistic regression is used to assess the extent to which these seven factors actually predict electronic-commerce adoption. It was found that electronic-commerce capability and the willingness to change/rate of response to new technologies are the two most important factors affecting adoption behaviours.

Suggested Citation

  • Elaine Ramsey & Patrick Ibbotson & Patrick Mccole, 2008. "Factors That Impact Technology Innovation Adoption Among Irish Professional Service Sector Smes," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 12(04), pages 629-654.
    • Handle: RePEc:wsi:ijimxx:v:12:y:2008:i:04:n:s1363919608002114
    DOI: 10.1142/S1363919608002114
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    References listed on IDEAS

    as
    1. Bertschek, Irene & Fryges, Helmut, 2002. "The Adoption of Business-to-Business E-Commerce: Empirical Evidence for German Companies," ZEW Discussion Papers 02-05, ZEW - Leibniz Centre for European Economic Research.
    2. Brigitte Preissl, 2003. "E-Business in Service Industries: Usage Patterns and Service Gaps," Discussion Papers of DIW Berlin 373, DIW Berlin, German Institute for Economic Research.
    3. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
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    Cited by:

    1. Christian Arnold & Kai-Ingo Voigt, 2019. "Determinants of Industrial Internet of Things Adoption in German Manufacturing Companies," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-21, October.
    2. Nor'Aini YUSOF & Ismael Younis ABU-JARAD & Mohd Hasanal BADREE, 2012. "The Effectiveness Of Government Incentives To Facilitate An Innovative Housing Delivery System: The Perspective Of Housing Developers," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 55-68, February.
    3. Yunjeong Kim & Hannah Jun, 2022. "Exploring Technology Innovation Factors, Government Support and Performance of Development-Related Social Enterprises: Evidence from South Korea," Sustainability, MDPI, vol. 14(22), pages 1-18, November.
    4. Placide Poba-Nzaou & Sylvestre Uwizeyemungu & Louis Raymond & Guy Paré, 2014. "Motivations underlying the adoption of ERP systems in healthcare organizations: Insights from online stories," Information Systems Frontiers, Springer, vol. 16(4), pages 591-605, September.
    5. David Pickernell & Adrian Kay & Gary Packham & Christopher Miller, 2011. "Competing Agendas in Public Procurement: An Empirical Analysis of Opportunities and Limits in the UK for SMEs," Environment and Planning C, , vol. 29(4), pages 641-658, August.
    6. Fujimoto, Yuka & Ferdous, Ahmed Shahriar & Sekiguchi, Tomoki & Sugianto, Ly-Fie, 2016. "The effect of mobile technology usage on work engagement and emotional exhaustion in Japan," Journal of Business Research, Elsevier, vol. 69(9), pages 3315-3323.

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