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Issues in Emerging Home Delivery Operations

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  • Park, Minyoung
  • Regan, Amelia

Abstract

Despite the recent economic downturn, electronic commerce (e-commerce) continues to show strong growth. According to the U.S. Census Bureau, e-commerce retail sales for 2002 reached at $45.6 billion, an increase of 26.9% from 2001, while total retail sales increased 3.1% during the same period. Although e-commerce sales account for only 1.4% of total sales, the digital economy continues to grow, albeit at a slower pace than earlier predicted. The logistical requirements of e-commerce goods may stimulate greater complexity in supply chain management and potentially cause higher costs in carrier fleet operations. It is important to encourage the development of a freight transportation system that will support the steady growth of e-commerce, while avoiding the possible negative effects from the changes in freight transportation. Advances in home delivery have the potential to promote e-commerce as well as to create sustainable urban freight transportation systems. The logistical challenges of home delivery are discussed and potential solution strategies for the issues that will lead to more efficient and reliable home delivery systems are presented in this paper.

Suggested Citation

  • Park, Minyoung & Regan, Amelia, 2004. "Issues in Emerging Home Delivery Operations," University of California Transportation Center, Working Papers qt3754142p, University of California Transportation Center.
    • Handle: RePEc:cdl:uctcwp:qt3754142p
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    References listed on IDEAS

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    1. Golob, Thomas F. & Regan, Amelia C., 2001. "Impacts of Information Technology on Personal Tavel and Commercial Vehicle Operations: Research Challenges and Opportunities," University of California Transportation Center, Working Papers qt95r7j7vk, University of California Transportation Center.
    2. Lyons, Glenn, 2002. "Internet: investigating new technology's evolving role, nature and effects on transport," Transport Policy, Elsevier, vol. 9(4), pages 335-346, October.
    3. Cairns, Sally, 1996. "Delivering alternatives : Successes and failures of home delivery services for food shopping," Transport Policy, Elsevier, vol. 3(4), pages 155-176, October.
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    Cited by:

    1. MacCarthy, Bart L. & Zhang, Lina & Muyldermans, Luc, 2019. "Best Performance Frontiers for Buy-Online-Pickup-in-Store order fulfilment," International Journal of Production Economics, Elsevier, vol. 211(C), pages 251-264.
    2. Valeria Belvedere & Elisa Martina Martinelli & Annalisa Tunisini, 2021. "Getting the most from E-commerce in the context of omnichannel strategies," Italian Journal of Marketing, Springer, vol. 2021(4), pages 331-349, December.
    3. Siegfried, Patrick & Zhang, John Jiyuan, 2021. "Developing a Sustainable Concept for Urban Last-Mile Delivery," MPRA Paper 111404, University Library of Munich, Germany.

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