IDEAS home Printed from https://ideas.repec.org/p/arx/papers/2209.05684.html
   My bibliography  Save this paper

Moral Hazard on Productivity Among Work-From-Home Workers Amid the COVID-19 Pandemic

Author

Listed:
  • Jieun Lee

Abstract

After the outbreak of COVID 19, firms appear to monitor Work From Home (WFH) workers more than ever out of anxiety that workers may shirk at home or implement moral hazard at home. Using the Survey of Working Arrangements and Attitudes (SWAA, Barrero et al., 2021), the evidence of WFH workers' ex post moral hazard as well as its specific aspects are examined. The results show that the ex post moral hazard among the WFH workers is generally found. Interestingly, however, the moral hazard on specific type of productivity, efficiency, is not detected for the workers at firms with WFH friendly policy for long term. Moreover, the advantages & challenges for the WFH culture report that workers with health or disability issues improve their productivity, whereas certain conditions specific to the WFH environment must be met.

Suggested Citation

  • Jieun Lee, 2022. "Moral Hazard on Productivity Among Work-From-Home Workers Amid the COVID-19 Pandemic," Papers 2209.05684, arXiv.org.
    • Handle: RePEc:arx:papers:2209.05684
    as

    Download full text from publisher

    File URL: http://arxiv.org/pdf/2209.05684
    File Function: Latest version
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Dionne, Georges & St-Michel, Pierre, 1991. "Workers' Compensation and Moral Hazard," The Review of Economics and Statistics, MIT Press, vol. 73(2), pages 236-244, May.
    2. Venkatesh, Viswanath, 2020. "Impacts of COVID-19: A research agenda to support people in their fight," International Journal of Information Management, Elsevier, vol. 55(C).
    3. Nicholas Bloom & James Liang & John Roberts & Zhichun Jenny Ying, 2015. "Does Working from Home Work? Evidence from a Chinese Experiment," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 130(1), pages 165-218.
    4. Kawaguchi, Daiji & Motegi, Hiroyuki, 2021. "Who can work from home? The roles of job tasks and HRM practices," Journal of the Japanese and International Economies, Elsevier, vol. 62(C).
    5. Gregory Lewis & Patrick Bajari, 2014. "Moral Hazard, Incentive Contracts, and Risk: Evidence from Procurement," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 81(3), pages 1201-1228.
    6. Carnevale, Joel B. & Hatak, Isabella, 2020. "Employee adjustment and well-being in the era of COVID-19: Implications for human resource management," Journal of Business Research, Elsevier, vol. 116(C), pages 183-187.
    7. Irlacher Michael & Koch Michael, 2021. "Working from Home, Wages, and Regional Inequality in the Light of COVID-19," Journal of Economics and Statistics (Jahrbuecher fuer Nationaloekonomie und Statistik), De Gruyter, vol. 241(3), pages 373-404, June.
    8. Donghun Kim & Dongwon Lee & Kap-Young Jeong, 2018. "A New Approach to Measuring a Multidimensional Productivity Index: An Application for 60 Selected Countries," Global Economic Review, Taylor & Francis Journals, vol. 47(3), pages 270-288, July.
    9. Gallego, J.S. & Ortiz-Marcos, I. & Romero Ruiz, J., 2021. "Main challenges during project planning when working with virtual teams," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    10. Bagley, Penelope L. & Dalton, Derek W. & Eller, C.Kevin & Harp, Nancy L., 2021. "Preparing students for the future of work: Lessons learned from telecommuting in public accounting," Journal of Accounting Education, Elsevier, vol. 56(C).
    11. Paul T. von Hippel, 2020. "How Many Imputations Do You Need? A Two-stage Calculation Using a Quadratic Rule," Sociological Methods & Research, , vol. 49(3), pages 699-718, August.
    12. Jianmin Tang & Can Le, 2007. "Multidimensional Innovation and Productivity," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 16(7), pages 501-516.
    13. Vera Carlos & Ricardo Rodrigues, 2016. "Development and Validation of a Self-Reported Measure of Job Performance," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 126(1), pages 279-307, March.
    14. Fraquelli, Giovanni & Vannoni, Davide, 2000. "Multidimensional performance in telecommunications, regulation and competition: analysing the European major players," Information Economics and Policy, Elsevier, vol. 12(1), pages 27-46, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Masayuki Morikawa, 2023. "Productivity dynamics of remote work during the COVID‐19 pandemic," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 62(3), pages 317-331, July.
    2. Pouliakas, Konstantinos, 2020. "Working at Home in Greece: Unexplored Potential at Times of Social Distancing?," IZA Discussion Papers 13408, Institute of Labor Economics (IZA).
    3. Singh, Pallavi & Bala, Hillol & Dey, Bidit Lal & Filieri, Raffaele, 2022. "Enforced remote working: The impact of digital platform-induced stress and remote working experience on technology exhaustion and subjective wellbeing," Journal of Business Research, Elsevier, vol. 151(C), pages 269-286.
    4. Jun Hyung Kim & Yu Kyung Koh & Jinseong Park, 2023. "Mental Health Consequences of Working from Home during the Pandemic," Global Economic Review, Taylor & Francis Journals, vol. 52(1), pages 18-50, January.
    5. Nelesh Dhanpat & Kamogelo Makgamatha & Reabetswe Monageng & Khanyisa Sigawuki, 2022. "COVID-19: Employee Experience and Adjustment at a State Owned Company in South Africa," SAGE Open, , vol. 12(2), pages 21582440221, June.
    6. Caselli, Mauro & Fracasso, Andrea, 2021. "Covid-19 and Technology," GLO Discussion Paper Series 1001, Global Labor Organization (GLO).
    7. Tanaka, Kiyoyasu, 2023. "What hinders digital communication? Evidence from foreign firms in Japan," Japan and the World Economy, Elsevier, vol. 66(C).
    8. MORIKAWA Masayuki, 2022. "Productivity Dynamics of Work from Home since the Onset of the COVID-19 Pandemic: Evidence from a panel of firm surveys," Discussion papers 22061, Research Institute of Economy, Trade and Industry (RIETI).
    9. Okubo, Toshihiro, 2022. "Telework in the spread of COVID-19," Information Economics and Policy, Elsevier, vol. 60(C).
    10. Lukas Heidt & Felix Gauger & Andreas Pfnür, 2023. "Work from Home Success: Agile work characteristics and the Mediating Effect of supportive HRM," Review of Managerial Science, Springer, vol. 17(6), pages 2139-2164, August.
    11. Eromafuru Edward Godbless & Ohwojero Kelvin Obaro, 2023. "Evolving Human Resource Management Practices and Employee Performance of Selected Pharmaceutical Companies in Nigeria," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(1), pages 1-60, February.
    12. Li, Boying & Xue, Chenyang & Cheng, Yue & Lim, Eric T.K. & Tan, Chee-Wee, 2023. "Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies," Journal of Business Research, Elsevier, vol. 154(C).
    13. MORIKAWA Masayuki, 2021. "Productivity of Working from Home during the COVID-19 Pandemic: Panel Data Analysis," Discussion papers 21078, Research Institute of Economy, Trade and Industry (RIETI).
    14. Toshihiro Okubo, 2021. "Non-routine Tasks and ICT tools in Telework," Keio-IES Discussion Paper Series 2021-017, Institute for Economics Studies, Keio University.
    15. Kosteas, Vasilios D. & Renna, Francesco & Scicchitano, Sergio, 2022. "Covid-19 and Working from Home: toward a "new normal"?," GLO Discussion Paper Series 1013, Global Labor Organization (GLO).
    16. Jamel Choukir & Munirah Sarhan Alqahtani & Essam Khalil & Elsayed Mohamed, 2022. "Effects of Working from Home on Job Performance: Empirical Evidence in the Saudi Context during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(6), pages 1-18, March.
    17. Simisola Johnson, 2022. "Women deserve better: A discussion on COVID‐19 and the gendered organization in the new economy," Gender, Work and Organization, Wiley Blackwell, vol. 29(2), pages 639-649, March.
    18. Alfred Michael Dockery & Sherry Bawa, 2014. "Is working from home good or bad work? Evidence from Australian employees," Bankwest Curtin Economics Centre Working Paper series WP1402, Bankwest Curtin Economics Centre (BCEC), Curtin Business School.
    19. Ni, Dan & Jiwen Song, Lynda & Zheng, Xiaoming & Zhu, Jinlong & Zhang, Mengyi & Xu, Lingxiao, 2022. "Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis," Journal of Business Research, Elsevier, vol. 149(C), pages 967-982.
    20. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:arx:papers:2209.05684. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: arXiv administrators (email available below). General contact details of provider: http://arxiv.org/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.