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The Concept and Measurement of Product Quality

In: Household Production and Consumption

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  • E. Scott Maynes

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  • E. Scott Maynes, 1976. "The Concept and Measurement of Product Quality," NBER Chapters, in: Household Production and Consumption, pages 529-584, National Bureau of Economic Research, Inc.
    • Handle: RePEc:nbr:nberch:3970
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    File URL: http://www.nber.org/chapters/c3970.pdf
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    References listed on IDEAS

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    1. F. Thomas Juster & Paul Wachtel, 1974. "Anticipatory and Objective Models of Durable Goods Demand," NBER Chapters, in: Explorations in Economic Research, Volume 1, number 2, pages 340-392, National Bureau of Economic Research, Inc.
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    Cited by:

    1. Ryan W. Buell & Dennis Campbell & Frances X. Frei, 2016. "How Do Customers Respond to Increased Service Quality Competition?," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 585-607, October.
    2. Stroeker, Natasha E. & Antonides, Gerrit, 1997. "The process of reaching an agreement in second-hand markets for consumer durables," Journal of Economic Psychology, Elsevier, vol. 18(4), pages 341-367, June.
    3. Marco Costanigro & Yuko Onozaka, 2020. "A Belief‐Preference Model of Choice for Experience and Credence Goods," Journal of Agricultural Economics, Wiley Blackwell, vol. 71(1), pages 70-95, February.
    4. Michela C. Mason & Andrea Moretti & Francesco Raggiotto, 2017. "Service Quality, Behavioural Intentions and Lipstick effect. Evidence from a Masstige context," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2017(2), pages 123-147.
    5. Siklós, Balazs & Gawlik, Remigiusz, 2013. "Managing the Quality of Higher Education in Scope of Some Theories," MPRA Paper 45413, University Library of Munich, Germany.
    6. Kimberly A Eddleston & Ravi Sarathy & Elitsa R Banalieva, 2019. "When a high-quality niche strategy is not enough to spur family-firm internationalization: The role of external and internal contexts," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(5), pages 783-808, July.
    7. Sheau-Fen, Yap & Sun-May, Leong & Yu-Ghee, Wee, 2012. "Store brand proneness: Effects of perceived risks, quality and familiarity," Australasian marketing journal, Elsevier, vol. 20(1), pages 48-58.

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