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Konfliktstile im interkulturellen Vergleich

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  • Gelbrich, Katja
  • Müller, Stefan

Abstract

Konflikte in Organisationen sind unausweichlich, da Menschen unterschiedliche Interessen verfolgen. Ebenso unterschiedlich sind die Mechanismen, mit denen die Beteiligten versuchen, Konflikte zu lösen. Diese Unterschiede sind besonders groß, wenn Menschen unterschiedlicher Kulturen aufeinander treffen - sei es in multinationalen Unternehmen oder in der Zusammenarbeit mit ausländischen Geschäftspartnern. Dieses Forschungspapier analysiert anhand eines Reviews einschlägiger Studien, inwiefern sich Konfliktstile interkulturell unterscheiden. Aus den Ergebnissen werden Handlungsempfehlungen für das Konfliktmanagement in international tätigen Organisationen abgeleitet.

Suggested Citation

  • Gelbrich, Katja & Müller, Stefan, 2008. "Konfliktstile im interkulturellen Vergleich," Ilmenauer Schriften zur Betriebswirtschaftslehre, Technische Universität Ilmenau, Institut für Betriebswirtschaftslehre, volume 5, number 52008, April.
  • Handle: RePEc:zbw:tuisbw:52008
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    References listed on IDEAS

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    1. Nancy J Adler, 1983. "A Typology of Management Studies Involving Culture," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 14(2), pages 29-47, June.
    2. Tinsley, Catherine H. & Brett, Jeanne M., 2001. "Managing Workplace Conflict in the United States and Hong Kong," Organizational Behavior and Human Decision Processes, Elsevier, vol. 85(2), pages 360-381, July.
    3. Catherine H Tinsley & Madan M Pillutla, 1998. "Negotiating in the United States and Hong Kong," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 29(4), pages 711-727, December.
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