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Conflict Management Style: Accounting for Cross-National Differences

Author

Listed:
  • Michael W Morris
  • Katherine Y Williams
  • Kwok Leung
  • Richard Larrick
  • M Teresa Mendoza
  • Deepti Bhatnagar
  • Jianfeng Li
  • Mari Kondo
  • Jin-Lian Luo
  • Jun-Chen Hu

Abstract

A problem in joint ventures between U.S. and Asian firms is that cultural differences impede the smooth resolution of conflicts between managers. In a survey of young managers in the U.S., China, Philippines, and India we find support for two hypotheses about cultural differences in conflict style and the cultural values that account for these differences: Chinese managers rely more on an avoiding style because of their relatively high value on conformity and tradition. U.S. managers rely more on a competing style because of their relatively high value on individual achievement.© 1998 JIBS. Journal of International Business Studies (1998) 29, 729–747

Suggested Citation

  • Michael W Morris & Katherine Y Williams & Kwok Leung & Richard Larrick & M Teresa Mendoza & Deepti Bhatnagar & Jianfeng Li & Mari Kondo & Jin-Lian Luo & Jun-Chen Hu, 1998. "Conflict Management Style: Accounting for Cross-National Differences," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 29(4), pages 729-747, December.
  • Handle: RePEc:pal:jintbs:v:29:y:1998:i:4:p:729-747
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    Citations

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    Cited by:

    1. Lillian Y. Fok & Dinah M. Payne & Christy M. Corey, 2016. "Cultural Values, Utilitarian Orientation, and Ethical Decision Making: A Comparison of U.S. and Puerto Rican Professionals," Journal of Business Ethics, Springer, vol. 134(2), pages 263-279, March.
    2. Carrillo, Jorge Miguel, 2001. "Gestão latina. Developing management systems for emerging countries," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 41(4), October.
    3. Kwon, Yung-Chul, 2008. "Antecedents and consequences of international joint venture partnerships: A social exchange perspective," International Business Review, Elsevier, vol. 17(5), pages 559-573, October.
    4. Le Nguyen, Huu & Larimo, Jorma & Ali, Tahir, 2016. "How do ownership control position and national culture influence conflict resolution strategies in international joint ventures?," International Business Review, Elsevier, vol. 25(2), pages 559-568.
    5. Swee Hoon Chuah & Robert Hoffmann & Bala Ramasamy & Jonathan H. W. Tan, 2016. "Is there a Spirit of Overseas Chinese Capitalism?," Small Business Economics, Springer, vol. 47(4), pages 1095-1118, December.
    6. Lumineau, Fabrice & Henderson, James, 2012. "The influence of relational experience and contractual governance on the negotiation strategy in buyer-supplier disputes," MPRA Paper 38510, University Library of Munich, Germany.
    7. Tjemkes, Brian V. & Furrer, Olivier & Adolfs, Koen & Aydinlik, Arzu Ülgen, 2012. "Response strategies in an international strategic alliance experimental context: Cross-country differences," Journal of International Management, Elsevier, vol. 18(1), pages 66-84.
    8. repec:wsi:ijitmx:v:14:y:2017:i:06:n:s0219877017500341 is not listed on IDEAS
    9. Robin Snell & Dean Tjosvold & Sofia Fang, 2006. "Resolving ethical conflicts at workthrough cooperative goals and constructive controversy in the People's Republic of China," Asia Pacific Journal of Management, Springer, vol. 23(3), pages 319-343, September.
    10. repec:gei:journl:v:3:y:2016:i:2:p:141-158 is not listed on IDEAS
    11. Morris, Michael W. & Fu, Ho-Ying, 2000. "How Does Culture Influence Conflict Resolution? A Dynamic Constructive Analysis," Research Papers 1649, Stanford University, Graduate School of Business.
    12. Chao C. Chen & Ali F. Ünal & Kwok Leung & Katherine R. Xin, 2016. "Group harmony in the workplace: Conception, measurement, and validation," Asia Pacific Journal of Management, Springer, vol. 33(4), pages 903-934, December.
    13. Gunkel, Marjaana & Schlaegel, Christopher & Taras, Vas, 2016. "Cultural values, emotional intelligence, and conflict handling styles: A global study," Journal of World Business, Elsevier, vol. 51(4), pages 568-585.
    14. Yeheskel, Orly & Zeira, Yoram & Shenkar, Oded & Newburry, William, 2001. "Parent company dissimilarity and equity international joint venture effectiveness," Journal of International Management, Elsevier, vol. 7(2), pages 81-104.
    15. Nina Pološki Vokić & Sanja Sontor, 2009. "Conflict Management Styles in Croatian Enterprises – The Relationship between Individual Characteristics and Conflict Handling Styles," EFZG Working Papers Series 0905, Faculty of Economics and Business, University of Zagreb.
    16. Fainshmidt, Stav & White, George O. & Cangioni, Carole, 2014. "Legal Distance, Cognitive Distance, and Conflict Resolution in International Business Intellectual Property Disputes," Journal of International Management, Elsevier, vol. 20(2), pages 188-200.
    17. Marques, Francisca & Lourenço, Paulo & Dimas, Isabel & Rebelo, Teresa, 2015. "The Relationship between Types of Conflict, Conflict Handling Strategies and Group Effectiveness," Journal of Spatial and Organizational Dynamics, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve, vol. 3(1), pages 58-77.
    18. Ainuddin, R. Azimah & Beamish, Paul W. & Hulland, John S. & Rouse, Michael J., 2007. "Resource attributes and firm performance in international joint ventures," Journal of World Business, Elsevier, vol. 42(1), pages 47-60, March.
    19. repec:spr:grdene:v:12:y:2003:i:3:d:10.1023_a:1023383200180 is not listed on IDEAS
    20. Alfred Wong & Dean Tjosvold, 2006. "Collectivist values for learning in organizational relationships in China: the role of trust and vertical coordination," Asia Pacific Journal of Management, Springer, vol. 23(3), pages 299-317, September.
    21. Shaomin Li & Kiran Karande & Dongsheng Zhou, 2009. "The Effect of the Governance Environment on Marketing Channel Behaviors: The Diamond Industries in the U.S., China, and Hong Kong," Journal of Business Ethics, Springer, vol. 88(3), pages 453-471, October.

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