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Foreign Experience of TQM Application in Practice

Author

Listed:
  • Irina I. Frolova

    (Kazan Innovative University named after V.G. Timiryasov)

  • Emma N. Gilyazeva

    (Kazan Innovative University named after V.G. Timiryasov)

Abstract

The article examines the issue of TQM effectiveness in foreign enterprises and clarifies the TQM concept. The paper holds a comparative analysis of approaches to managing a quality-focused organisa? tion, which the authors of the article represent as an integrative basis of the TQM concept. The research reveals contradictions in applying the TQM model in practice. On the one hand, it can create a positive impact on company activities, but on the other hand, the introduction of the new system can be unsuc? cessful or lead to a deterioration in enterprises' performance. The paper systematizes the research find? ings about the impact of TQM on the financial performance of foreign companies and determines three variants of possible financial results of implementing it at enterprises: improvement, absence of direct influence or their deterioration over time. Accordingly, the paper brings to the fore the problem of creat? ing a theoretical base for adopting TQM in the practice of Russian enterprises to undertake empirical studies allowing for the specifics of doing business in Russia

Suggested Citation

  • Irina I. Frolova & Emma N. Gilyazeva, 2018. "Foreign Experience of TQM Application in Practice," Journal of New Economy, Ural State University of Economics, vol. 19(2), pages 36-49, April.
    • Handle: RePEc:url:izvest:v:19:y:2018:i:2:p:36-49
    DOI: 10.29141/2073-1019-2018-19-2-3
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    References listed on IDEAS

    as
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    More about this item

    Keywords

    TQM; performance; TQM effectiveness; correlation analysis;
    All these keywords.

    JEL classification:

    • D2 - Microeconomics - - Production and Organizations
    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior

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