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A Sustainable Business Model for Public Service Organizations?

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  • Stephen P. Osborne
  • Zoe Radnor
  • Isabel Vidal
  • Tony Kinder

Abstract

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Suggested Citation

  • Stephen P. Osborne & Zoe Radnor & Isabel Vidal & Tony Kinder, 2014. "A Sustainable Business Model for Public Service Organizations?," Public Management Review, Taylor & Francis Journals, vol. 16(2), pages 165-172, February.
  • Handle: RePEc:taf:pubmgr:v:16:y:2014:i:2:p:165-172
    DOI: 10.1080/14719037.2013.872435
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    References listed on IDEAS

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    1. Gillian H Wright & Andrew Taylor, 2005. "Strategic partnerships and relationship marketing in healthcare," Public Management Review, Taylor & Francis Journals, vol. 7(2), pages 203-224, June.
    2. Erik-Hans Klijn, 2008. "Governance and Governance Networks in Europe," Public Management Review, Taylor & Francis Journals, vol. 10(4), pages 505-525, July.
    3. Victor Bekkers & Arthur Edwards & Rebecca Moody & Henri Beunders, 2011. "Caught By Surprise?," Public Management Review, Taylor & Francis Journals, vol. 13(7), pages 1003-1021, October.
    4. Linda McGuire, 2012. "Slippery Concepts in Context," Public Management Review, Taylor & Francis Journals, vol. 14(4), pages 541-555, May.
    5. Zoe Radnor & Stephen P. Osborne, 2013. "Lean: A failed theory for public services?," Public Management Review, Taylor & Francis Journals, vol. 15(2), pages 265-287, February.
    6. James Guthrie & Amanda Ball & Federica Farneti, 2010. "Advancing Sustainable Management of Public and Not For Profit Organizations," Public Management Review, Taylor & Francis Journals, vol. 12(4), pages 449-459, July.
    7. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.
    8. Gray, Rob, 2002. "The social accounting project and Accounting Organizations and Society Privileging engagement, imaginings, new accountings and pragmatism over critique?," Accounting, Organizations and Society, Elsevier, vol. 27(7), pages 687-708, October.
    9. Walter Kickert, 2012. "State Responses to the Fiscal Crisis in Britain, Germany and the Netherlands," Public Management Review, Taylor & Francis Journals, vol. 14(3), pages 299-309, March.
    10. Kate Mclaughlin & Stephen P. Osborne & Celine Chew, 2009. "Relationship marketing, relational capital and the future of marketing in public service organizations," Public Money & Management, Taylor & Francis Journals, vol. 29(1), pages 35-42, January.
    11. John M Bryson, 2004. "What to do when Stakeholders matter," Public Management Review, Taylor & Francis Journals, vol. 6(1), pages 21-53, March.
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    Citations

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    Cited by:

    1. Per Lægreid & Külli Sarapuu & Lise H. Rykkja & Tiina Randma-Liiv, 2015. "New Coordination Challenges in the Welfare State," Public Management Review, Taylor & Francis Journals, vol. 17(7), pages 927-939, August.
    2. Sara Bonini Baraldi & Paolo Ferri, 2019. "From communism to market: business models and governance in heritage conservation in Poland," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 23(3), pages 787-812, September.
    3. Samuel Fernández-Salinero & Yolanda Navarro Abal & Gabriela Topa, 2019. "On the Relationship between Perceived Conflict and Interactional Justice Influenced by Job Satisfaction and Group Identity," Sustainability, MDPI, Open Access Journal, vol. 11(24), pages 1-11, December.
    4. Małgorzata Dzimińska & Justyna Fijałkowska & Łukasz Sułkowski, 2018. "Trust-Based Quality Culture Conceptual Model for Higher Education Institutions," Sustainability, MDPI, Open Access Journal, vol. 10(8), pages 1-22, July.
    5. Paskaleva, Krassimira & Cooper, Ian, 2018. "Open innovation and the evaluation of internet-enabled public services in smart cities," Technovation, Elsevier, vol. 78(C), pages 4-14.
    6. Ileana Danut, 2016. "The Analysis Of Environmental Policies And Involvement In The Local Community At A Public Organization Level," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 2, pages 30-36, April.
    7. Mauro ROMANELLI, 2017. "Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations," Management Dynamics in the Knowledge Economy Journal, College of Management, National University of Political Studies and Public Administration, vol. 5(4), pages 559-576, December.

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