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Caught By Surprise?

Author

Listed:
  • Victor Bekkers
  • Arthur Edwards
  • Rebecca Moody
  • Henri Beunders

Abstract

New social network technology (Web 2.0) provides individuals and small groups with powerful resources for rapid political mobilization. This can create strategic surprises to policy-makers. Two cases of Web 2.0 driven micro-mobilization processes are considered. In both cases, new network technology helped the process of issue-expansion on which the emergence of these strategic surprises is dependent. Policy-makers were taken by surprise because their repertoires of action are focused primarily on official arrangements of consultation and on the news coverage by traditional media. Policy-makers' capacities and resources are not attuned to the political use of network technology by citizens.

Suggested Citation

  • Victor Bekkers & Arthur Edwards & Rebecca Moody & Henri Beunders, 2011. "Caught By Surprise?," Public Management Review, Taylor & Francis Journals, vol. 13(7), pages 1003-1021, October.
    • Handle: RePEc:taf:pubmgr:v:13:y:2011:i:7:p:1003-1021
    DOI: 10.1080/14719037.2011.589615
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    Cited by:

    1. Claudia Niemeyer & Timm Teubner & Margeret Hall & Christof Weinhardt, 2018. "The Impact of Dynamic Feedback and Personal Budgets on Arousal and Funding Behaviour in Participatory Budgeting," Group Decision and Negotiation, Springer, vol. 27(4), pages 611-636, August.
    2. Stephen P. Osborne & Zoe Radnor & Isabel Vidal & Tony Kinder, 2014. "A Sustainable Business Model for Public Service Organizations?," Public Management Review, Taylor & Francis Journals, vol. 16(2), pages 165-172, February.

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