COVID-19 preventive measures and restaurant customers’ intention to dine out: the role of brand trust and perceived risk
Author
Abstract
Suggested Citation
DOI: 10.1007/s11628-021-00462-9
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Sarah Dryhurst & Claudia R. Schneider & John Kerr & Alexandra L. J. Freeman & Gabriel Recchia & Anne Marthe van der Bles & David Spiegelhalter & Sander van der Linden, 2020. "Risk perceptions of COVID-19 around the world," Journal of Risk Research, Taylor & Francis Journals, vol. 23(7-8), pages 994-1006, August.
- Jay J. Van Bavel & Katherine Baicker & Paulo S. Boggio & Valerio Capraro & Aleksandra Cichocka & Mina Cikara & Molly J. Crockett & Alia J. Crum & Karen M. Douglas & James N. Druckman & John Drury & Oe, 2020. "Using social and behavioural science to support COVID-19 pandemic response," Nature Human Behaviour, Nature, vol. 4(5), pages 460-471, May.
- Nicholas W. Papageorge & Matthew V. Zahn & Michèle Belot & Eline Broek-Altenburg & Syngjoo Choi & Julian C. Jamison & Egon Tripodi, 2021.
"Socio-demographic factors associated with self-protecting behavior during the Covid-19 pandemic,"
Journal of Population Economics, Springer;European Society for Population Economics, vol. 34(2), pages 691-738, April.
- Papageorge, Nicholas W. & Zahn, Matthew V. & Belot, Michèle & van den Broek-Altenburg, Eline & Choi, Syngjoo & Jamison, Julian C. & Tripodi, Egon, 2020. "Socio-Demographic Factors Associated with Self-Protecting Behavior during the COVID-19 Pandemic," IZA Discussion Papers 13333, Institute of Labor Economics (IZA).
- Nicholas W. Papageorge & Matthew V. Zahn & Michèle Belot & Eline van den Broek-Altenburg & Syngjoo Choi & Julian C. Jamison & Egon Tripodi, 2020. "Socio-Demographic Factors Associated with Self-Protecting Behavior during the Covid-19 Pandemic," NBER Working Papers 27378, National Bureau of Economic Research, Inc.
- Kenneth C. Herbst & Eli J. Finkel & David Allan & Gráinne M. Fitzsimons, 2012. "On the Dangers of Pulling a Fast One: Advertisement Disclaimer Speed, Brand Trust, and Purchase Intention," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 38(5), pages 909-919.
- Raouf Ahmad Rather & Shehnaz Tehseen & Murtaza Hassan Itoo & Shakir Hussain Parrey, 2019. "Customer brand identification, affective commitment, customer satisfaction, and brand trust as antecedents of customer behavioral intention of loyalty: An empirical study in the hospitality sector," Journal of Global Scholars of Marketing Science, Taylor & Francis Journals, vol. 29(2), pages 196-217, April.
- Berinsky, Adam J. & Huber, Gregory A. & Lenz, Gabriel S., 2012. "Evaluating Online Labor Markets for Experimental Research: Amazon.com's Mechanical Turk," Political Analysis, Cambridge University Press, vol. 20(3), pages 351-368, July.
- Sanchez-Franco, Manuel J., 2009. "The Moderating Effects of Involvement on the Relationships Between Satisfaction, Trust and Commitment in e-Banking," Journal of Interactive Marketing, Elsevier, vol. 23(3), pages 247-258.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Beyza GÜLTEKİN & Kadir YAĞIZ & Leyla ŞENTÜRK-ÖZER, 2024. "Examining Fitness Centre Members' Perceived Risk, Attitude, and Behavioural Intentions in the Context of Brand Equity during the COVID-19 Pandemic," Sosyoekonomi Journal, Sosyoekonomi Society, issue 32(60).
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Olivier Torrès & Alexandre Benzari & Christian Fisch & Jinia Mukerjee & Abdelaziz Swalhi & Roy Thurik, 2022.
"Risk of burnout in French entrepreneurs during the COVID-19 crisis,"
Small Business Economics, Springer, vol. 58(2), pages 717-739, February.
- Olivier Torrès & Alexandre Benzari & Christian Fisch & Jinia Mukerjee & Abdelaziz Swalhi & Roy Thurik, 2022. "Risk of burnout in French entrepreneurs during the COVID-19 crisis," Post-Print hal-04115876, HAL.
- Jacques Bughin & Michele Cincera & Dorota Reykowska & Marcin Zyszkiewicz & Rafal Ohme, 2020. "The Great Employee Divide: Clustering Employee « Well-being » Challenge during Covid-19," Working Papers TIMES² 2020-41, ULB -- Universite Libre de Bruxelles.
- Holden, Stein T. & Katengeza, Samson & Tione, Sarah & Tilahun, Mesfin, 2022. "Knowledge, beliefs, perceptions, and behavior related to the corona (COVID-19) pandemic among university students in Malawi," CLTS Working Papers 7/22, Norwegian University of Life Sciences, Centre for Land Tenure Studies.
- Grimalda, Gianluca & Murtin, Fabrice & Pipke, David & Putterman, Louis & Sutter, Matthias, 2023.
"The politicized pandemic: Ideological polarization and the behavioral response to COVID-19,"
European Economic Review, Elsevier, vol. 156(C).
- Gianluca Grimalda & Fabrice Murtin & David Pipke & Louis Putterman & Matthias Sutter, 2022. "The politicized pandemic: Ideological polarization and the behavioral response to COVID-19," Discussion Paper Series of the Max Planck Institute for Research on Collective Goods 2022_1, Max Planck Institute for Research on Collective Goods.
- Grimalda, Gianluca & Murtin, Fabrice & Pipke, David & Putterman, Louis & Sutter, Matthias, 2022. "The Politicized Pandemic: Ideological Polarization and the Behavioral Response to COVID-19," IZA Discussion Papers 15032, Institute of Labor Economics (IZA).
- Gianluca Grimalda & Fabrice Murtin & David Pipke & Louis Putterman & Matthias Sutter, 2022. "The politicized pandemic: Ideological polarization and the behavioral response to COVID-19," Discussion Paper Series of the Max Planck Institute for Research on Collective Goods 2022_01, Max Planck Institute for Research on Collective Goods.
- Grimalda, Gianluca & Murtin, Fabrice & Pipke, David & Putterman, Louis G. & Sutter, Matthias, 2022. "The politicized pandemic: Ideological polarization and the behavioral response to COVID-19," Kiel Working Papers 2207, Kiel Institute for the World Economy (IfW Kiel).
- Gianluca Grimalda & Fabrice Murtin & David Pipke & Louis Putterman & Matthias Sutter, 2022. "The Politicized Pandemic: Ideological Polarization and the Behavioral Response to COVID-19," ECONtribute Discussion Papers Series 138, University of Bonn and University of Cologne, Germany.
- Li, Boying & Xue, Chenyang & Cheng, Yue & Lim, Eric T.K. & Tan, Chee-Wee, 2023. "Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies," Journal of Business Research, Elsevier, vol. 154(C).
- Jacques Bughin & Michele Cincera & Dorota Reykowska & Marcin Zyszkiewicz & Rafal Ohme, 2021. "Covid-19 Endemism and the Control Skeptics," Working Papers TIMES² 2021-044, ULB -- Universite Libre de Bruxelles.
- Pan, Jing Yu & Liu, Dahai, 2022. "Mask-wearing intentions on airplanes during COVID-19 – Application of theory of planned behavior model," Transport Policy, Elsevier, vol. 119(C), pages 32-44.
- Qi Guo & Palizhati Muhetaer & Ping Hu, 2023. "Cultural worldviews and support for governmental management of COVID-19," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-16, December.
- Hernando Santamaría-García & Miguel Burgaleta & Agustina Legaz & Daniel Flichtentrei & Mateo Córdoba-Delgado & Juliana Molina-Paredes & Juliana Linares-Puerta & Juan Montealegre-Gómez & Sandra Castelb, 2022. "The price of prosociality in pandemic times," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-12, December.
- Ori Heffetz & Guy Ishai, 2021. "Which Beliefs? Behavior-Predictive Beliefs are Inconsistent with Information-Based Beliefs: Evidence from COVID-19," NBER Working Papers 29452, National Bureau of Economic Research, Inc.
- Manik Ahuja & Hadii M. Mamudu & Florence M. Weierbach & Karilynn Dowling-McClay & David W. Stewart & Manul Awasthi & Timir K. Paul, 2021. "Perceptions of risk for COVID-19 among individuals with chronic diseases and stakeholders in Central Appalachia," Palgrave Communications, Palgrave Macmillan, vol. 8(1), pages 1-6, December.
- Dominika Ochnik & Aleksandra M. Rogowska & Ana Arzenšek & Joy Benatov, 2022. "Can Fear of COVID-19 Be Predicted by Religiosity and Trust in Institutions among Young Adults? A Prospective Cross-National Study," IJERPH, MDPI, vol. 19(11), pages 1-15, June.
- Schüz, Benjamin & Conner, Mark & Wilding, Sarah & Alhawtan, Rana & Prestwich, Andrew & Norman, Paul, 2021. "Do socio-structural factors moderate the effects of health cognitions on COVID-19 protection behaviours?," Social Science & Medicine, Elsevier, vol. 285(C).
- Jinyi Kuang & Sania Ashraf & Upasak Das & Cristina Bicchieri, 2020. "Awareness, Risk Perception, and Stress during the COVID-19 Pandemic in Communities of Tamil Nadu, India," IJERPH, MDPI, vol. 17(19), pages 1-11, September.
- Foliano, Francesca & Tonei, Valentina & Sevilla, Almudena, 2024.
"Social restrictions, leisure and well-being,"
Labour Economics, Elsevier, vol. 87(C).
- Foliano, Francesca & Tonei, Valentina & Sevilla, Almudena, 2024. "Social restrictions, leisure and well-being," LSE Research Online Documents on Economics 121996, London School of Economics and Political Science, LSE Library.
- Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
- Robbett, Andrea & Matthews, Peter Hans, 2018. "Partisan bias and expressive voting," Journal of Public Economics, Elsevier, vol. 157(C), pages 107-120.
- Garaus, Marion & Hudáková, Melánia, 2022. "The impact of the COVID-19 pandemic on tourists’ air travel intentions: The role of perceived health risk and trust in the airline," Journal of Air Transport Management, Elsevier, vol. 103(C).
- Enzo Cumbo & Giuseppe Gallina & Pietro Messina & Giuseppe Alessandro Scardina, 2023. "Filter Masks during the Second Phase of SARS-CoV-2: Study on Population," IJERPH, MDPI, vol. 20(3), pages 1-7, January.
- Sonika Redhu & Pragati Jain, 2024. "Unveiling the nexus between water scarcity and socioeconomic development in the water-scarce countries," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(8), pages 19557-19577, August.
More about this item
Keywords
COVID-19; Restaurant management; Perceived risk; Intention; Brand trust;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:svcbiz:v:16:y:2022:i:3:d:10.1007_s11628-021-00462-9. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.