IDEAS home Printed from https://ideas.repec.org/a/spr/mathme/v90y2019i1d10.1007_s00186-018-0652-2.html
   My bibliography  Save this article

Serving many masters: an agent and his principals

Author

Listed:
  • Shuo Zeng

    (California State Polytechnic University at Pomona)

  • Moshe Dror

    (University of Arizona)

Abstract

While there is vast literature on principal-agent service contracts in which a principal pools the service capacities of multiple agents for economy of scale, here we focus on the case that exists in practice of an agent pooling multiple principals. Since it is reasonable to presume that an agent of good standing attracts multiple contract offers, his main strategic decision is to select his principals. It is generally known that a principal can extract all economic surplus from a risk-neutral agent while the agent breaks even. However, this is not the case for an agent contracting multiple principals while accounting for their interdependent failure characteristics. In this paper we describe a methodology that enables an agent to calculate the value of each potential principal and therefore to contract a Pareto optimal subset of principals in a market where neither principals’ nor agents’ collusion is allowed. Unfortunately, computational intractability of first order analysis forces us to rely on a Monte Carlo simulation to understand the agent’s choice of the principals. The computation of each principal’s contribution to the agent’s welfare is enabled by a specific cooperative game of independent interest. We show that under certain conditions the agent can do better than break-even and can realize profits convexly increasing in the cardinality of the contracted principals. Our findings not only equip agents with a mathematical instrument for assessment of service contract’s financial viability but also offer agents a holistic perspective for screening principals before accepting contract offers.

Suggested Citation

  • Shuo Zeng & Moshe Dror, 2019. "Serving many masters: an agent and his principals," Mathematical Methods of Operations Research, Springer;Gesellschaft für Operations Research (GOR);Nederlands Genootschap voor Besliskunde (NGB), vol. 90(1), pages 23-59, August.
  • Handle: RePEc:spr:mathme:v:90:y:2019:i:1:d:10.1007_s00186-018-0652-2
    DOI: 10.1007/s00186-018-0652-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s00186-018-0652-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s00186-018-0652-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sang-Hyun Kim & Morris A. Cohen & Serguei Netessine & Senthil Veeraraghavan, 2010. "Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems," Management Science, INFORMS, vol. 56(9), pages 1551-1567, September.
    2. Jackson, Canek & Pascual, Rodrigo, 2008. "Optimal maintenance service contract negotiation with aging equipment," European Journal of Operational Research, Elsevier, vol. 189(2), pages 387-398, September.
    3. Haque, Lani & Armstrong, Michael J., 2007. "A survey of the machine interference problem," European Journal of Operational Research, Elsevier, vol. 179(2), pages 469-482, June.
    4. Sugato Bhattacharyya & Francine Lafontaine, 1995. "Double-Sided Moral Hazard and the Nature of Share Contracts," RAND Journal of Economics, The RAND Corporation, vol. 26(4), pages 761-781, Winter.
    5. Allan R. Sampson & Robert L. Smith, 1982. "Assessing Risks Through the Determination of Rare Event Probabilities," Operations Research, INFORMS, vol. 30(5), pages 839-866, October.
    6. Samuel Burer & Moshe Dror, 2012. "Newsvendor games: convex optimization of centralized inventory operations," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 20(3), pages 707-728, October.
    7. Dror, Moshe & Hartman, Bruce C. & Chang, Wei, 2012. "The cost allocation issue in joint replenishment," International Journal of Production Economics, Elsevier, vol. 135(1), pages 242-254.
    8. Yuanyao Ding & Rangcheng Jia & Shaoxiang Tang, 2003. "Dynamic principal agent model based on CMDP," Mathematical Methods of Operations Research, Springer;Gesellschaft für Operations Research (GOR);Nederlands Genootschap voor Besliskunde (NGB), vol. 58(1), pages 149-157, September.
    9. Frank Karsten & Marco Slikker & Geert-Jan van Houtum, 2015. "Resource Pooling and Cost Allocation Among Independent Service Providers," Operations Research, INFORMS, vol. 63(2), pages 476-488, April.
    10. Russell Cooper & Thomas W. Ross, 1985. "Product Warranties and Double Moral Hazard," RAND Journal of Economics, The RAND Corporation, vol. 16(1), pages 103-113, Spring.
    11. Muto, S. & Nakayama, M. & Potters, J.A.M. & Tijs, S.H., 1988. "On big boss games," Other publications TiSEM 488a314a-179c-4628-91e6-7, Tilburg University, School of Economics and Management.
    12. B. Douglas Bernheim & Michael D. Whinston, 1985. "Common Marketing Agency as a Device for Facilitating Collusion," RAND Journal of Economics, The RAND Corporation, vol. 16(2), pages 269-281, Summer.
    13. Yimin Yu & Saif Benjaafar & Yigal Gerchak, 2015. "Capacity Sharing and Cost Allocation among Independent Firms with Congestion," Production and Operations Management, Production and Operations Management Society, vol. 24(8), pages 1285-1310, August.
    14. Sebastian Pfaffel & Stefan Faulstich & Kurt Rohrig, 2017. "Performance and Reliability of Wind Turbines: A Review," Energies, MDPI, vol. 10(11), pages 1-27, November.
    15. Corbett, Charles J. & DeCroix, Gregory A. & Ha, Albert Y., 2005. "Optimal shared-savings contracts in supply chains: Linear contracts and double moral hazard," European Journal of Operational Research, Elsevier, vol. 163(3), pages 653-667, June.
    16. Tijs, S., 1981. "Bounds for the core of a game and the t-value," Other publications TiSEM ebc650eb-f25e-4802-ba0b-2, Tilburg University, School of Economics and Management.
    17. Shoshana Anily & Moshe Haviv, 2010. "Cooperation in Service Systems," Operations Research, INFORMS, vol. 58(3), pages 660-673, June.
    18. Kim, Son Ku & Wang, Susheng, 1998. "Linear Contracts and the Double Moral-Hazard," Journal of Economic Theory, Elsevier, vol. 82(2), pages 342-378, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Samir Wadhwa & Roy Dong, 2020. "Equilibrium Selection in Data Markets: Multiple-Principal, Multiple-Agent Problems with Non-Rivalrous Goods," Papers 2004.00196, arXiv.org, revised Mar 2023.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chul Ho Lee & Xianjun Geng & Srinivasan Raghunathan, 2013. "Contracting Information Security in the Presence of Double Moral Hazard," Information Systems Research, INFORMS, vol. 24(2), pages 295-311, June.
    2. Prasenjit Mandal & Tarun Jain & Abhishek Chakraborty, 2021. "Quality collaboration contracts under product pricing strategies," Annals of Operations Research, Springer, vol. 302(1), pages 231-264, July.
    3. Corbett, Charles J. & DeCroix, Gregory A. & Ha, Albert Y., 2005. "Optimal shared-savings contracts in supply chains: Linear contracts and double moral hazard," European Journal of Operational Research, Elsevier, vol. 163(3), pages 653-667, June.
    4. Bendel, Dan & Haviv, Moshe, 2018. "Cooperation and sharing costs in a tandem queueing network," European Journal of Operational Research, Elsevier, vol. 271(3), pages 926-933.
    5. Arup Bose & Debashis Pal & David E. M. Sappington, 2011. "On the Performance of Linear Contracts," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 20(1), pages 159-193, March.
    6. Pei†Cheng Liao & Suresh Radhakrishnan, 2013. "A Commitment†Based Explanation for Outsourcing Multiple Tasks," Contemporary Accounting Research, John Wiley & Sons, vol. 30(3), pages 1063-1081, September.
    7. Nitish Jain & Sameer Hasija & Dana G. Popescu, 2013. "Optimal Contracts for Outsourcing of Repair and Restoration Services," Operations Research, INFORMS, vol. 61(6), pages 1295-1311, December.
    8. Elodie Adida & Fernanda Bravo, 2019. "Contracts for Healthcare Referral Services: Coordination via Outcome-Based Penalty Contracts," Management Science, INFORMS, vol. 65(3), pages 1322-1341, March.
    9. Udo Schneider, 2004. "Asymmetric Information and the Demand for Health Care – the Case of Double Moral Hazard," Schmollers Jahrbuch : Journal of Applied Social Science Studies / Zeitschrift für Wirtschafts- und Sozialwissenschaften, Duncker & Humblot, Berlin, vol. 124(2), pages 233-256.
    10. Moussawi-Haidar, Lama & Çömez-Dolgan, Nagihan, 2017. "Percentage rent contracts between co-stores," European Journal of Operational Research, Elsevier, vol. 258(3), pages 912-925.
    11. Anyangah, Joshua O., 2017. "Creditor rights protection, tort claims and credit," International Review of Law and Economics, Elsevier, vol. 52(C), pages 29-43.
    12. Elitzur, Ramy & Gavious, Arieh & Wensley, Anthony K.P., 2012. "Information systems outsourcing projects as a double moral hazard problem," Omega, Elsevier, vol. 40(3), pages 379-389.
    13. Tinglong Dai & Kinshuk Jerath, 2019. "Salesforce Contracting Under Uncertain Demand and Supply: Double Moral Hazard and Optimality of Smooth Contracts," Marketing Science, INFORMS, vol. 38(5), pages 852-870, September.
    14. Dutta, Mousumi & Husain, Zakir, 2012. "Use of hospital services and socio-economic status in urban India: Does health insurance ensure equitable outcomes?," MPRA Paper 40055, University Library of Munich, Germany.
    15. Guillaume Roels & Uday S. Karmarkar & Scott Carr, 2010. "Contracting for Collaborative Services," Management Science, INFORMS, vol. 56(5), pages 849-863, May.
    16. Kai-Lung Hui & Ping Fan Ke & Yuxi Yao & Wei T. Yue, 2019. "Bilateral Liability-Based Contracts in Information Security Outsourcing," Information Systems Research, INFORMS, vol. 30(2), pages 411-429, June.
    17. Shin, Dongsoo, 2015. "Incentives and management styles," International Journal of Industrial Organization, Elsevier, vol. 40(C), pages 22-31.
    18. Westerink-Duijzer, L.E. & Schlicher, L.P.J. & Musegaas, M., 2019. "Fair allocations for cooperation problems in vaccination," Econometric Institute Research Papers EI2019-06, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    19. Vergara, Marcos & Bonilla, Claudio A. & Sepulveda, Jean P., 2016. "The complementarity effect: Effort and sharing in the entrepreneur and venture capital contract," European Journal of Operational Research, Elsevier, vol. 254(3), pages 1017-1025.
    20. Albert Y. Ha & Shilu Tong, 2008. "Revenue sharing contracts in a supply chain with uncontractible actions," Naval Research Logistics (NRL), John Wiley & Sons, vol. 55(5), pages 419-431, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:mathme:v:90:y:2019:i:1:d:10.1007_s00186-018-0652-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.