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Do Agile Managed Information Systems Projects Fail Due to a Lack of Emotional Intelligence?

Author

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  • Tan Trung Luong

    (University of Bradford)

  • Uthayasankar Sivarajah

    (University of Bradford)

  • Vishanth Weerakkody

    (University of Bradford)

Abstract

Agile development methodologies (ADM) have become a widely implemented project management approach in Information Systems (IS). Yet, along with its growing popularity, the amount of concerns raised in regard to human related challenges caused by applying ADM are rapidly increasing. Nevertheless, the extant scholarly literature has neglected to identify the primary origins and reasons of these challenges. The purpose of this study is therefore to examine if these human related challenges are related to a lack of Emotional Intelligence (EI) by means of a quantitative approach. From a sample of 194 agile practitioners, EI was found to be significantly correlated to human related challenges in agile teams in terms of anxiety, motivation, mutual trust and communication competence. Hence, these findings offer important new knowledge for IS-scholars, project managers and human resource practitioners, about the vital role of EI for staffing and training of agile managed IS-projects.

Suggested Citation

  • Tan Trung Luong & Uthayasankar Sivarajah & Vishanth Weerakkody, 2021. "Do Agile Managed Information Systems Projects Fail Due to a Lack of Emotional Intelligence?," Information Systems Frontiers, Springer, vol. 23(2), pages 415-433, April.
    • Handle: RePEc:spr:infosf:v:23:y:2021:i:2:d:10.1007_s10796-019-09962-6
    DOI: 10.1007/s10796-019-09962-6
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    References listed on IDEAS

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    Cited by:

    1. Emmanouil Papagiannidis & Ida Merete Enholm & Chirstian Dremel & Patrick Mikalef & John Krogstie, 2023. "Toward AI Governance: Identifying Best Practices and Potential Barriers and Outcomes," Information Systems Frontiers, Springer, vol. 25(1), pages 123-141, February.
    2. José Romualdo Costa Filho & Renato Penha & Luciano Ferreira Silva & Flavio Santino Bizarrias, 2022. "Competencies for Managing Activities in Agile Projects," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 431-452, December.

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