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Differential cloud adoption: A comparative case study of large enterprises and SMEs in Germany

Author

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  • Surya Karunagaran

    (Indian Institute of Technology Madras)

  • Saji K Mathew

    (Indian Institute of Technology Madras)

  • Franz Lehner

    (University of Passau)

Abstract

Cloud computing is widely advertised as a technology-based service model and an emerging business model which is highly beneficial for the adopting organizations. But, academic landscape lacks sufficient empirical studies of cloud adoption at firm-level, and the existing cloud adoption factors are mostly anecdotal in nature. A multiple case study approach was used to extract and compare adoption characteristics of SMEs and large firms in Germany, based on the Technology-Organization and Environment (TOE) framework. The study shows that there exist important differences between SMEs and large enterprises regarding the cloud adoption factors. The results further show that large firms perceive characteristics of the cloud to be more complicated and not easy to implement compared to SMEs which contradicts the popular belief that large firms are forerunners in adopting innovations and, the widely publicized cost benefits of cloud services are perceived to be in favor of SMEs.

Suggested Citation

  • Surya Karunagaran & Saji K Mathew & Franz Lehner, 2019. "Differential cloud adoption: A comparative case study of large enterprises and SMEs in Germany," Information Systems Frontiers, Springer, vol. 21(4), pages 861-875, August.
    • Handle: RePEc:spr:infosf:v:21:y:2019:i:4:d:10.1007_s10796-017-9781-z
    DOI: 10.1007/s10796-017-9781-z
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    References listed on IDEAS

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    1. Camila Silva Mattos & Giustina Pellegrini & Geoffrey Hagelaar & Wilfred Dolfsma, 2024. "Systematic literature review on technological transformation in SMEs: a transformation encompassing technology assimilation and business model innovation," Management Review Quarterly, Springer, vol. 74(2), pages 1057-1095, June.
    2. Mero, Joel & Leinonen, Miira & Makkonen, Hannu & Karjaluoto, Heikki, 2022. "Agile logic for SaaS implementation: Capitalizing on marketing automation software in a start-up," Journal of Business Research, Elsevier, vol. 145(C), pages 583-594.
    3. Sheshadri Chatterjee & Patrick Mikalef & Sangeeta Khorana & Hatice Kizgin, 2024. "Assessing the Implementation of AI Integrated CRM System for B2C Relationship Management: Integrating Contingency Theory and Dynamic Capability View Theory," Information Systems Frontiers, Springer, vol. 26(3), pages 967-985, June.
    4. John Oredo & Denis Dennehy, 2023. "Exploring the Role of Organizational Mindfulness on Cloud Computing and Firm Performance: The Case of Kenyan Organizations," Information Systems Frontiers, Springer, vol. 25(5), pages 2029-2050, October.
    5. Rui Guo & Ali Tafti & Ramanath Subramanyam, 2025. "Internal IT modularity, firm size, and adoption of cloud computing," Electronic Commerce Research, Springer, vol. 25(1), pages 319-348, February.
    6. Christine Abdalla Mikhaeil & Tabitha James, 2023. "Examining the case of French hesitancy toward IDaaS solutions: Technical and social contextual factors of the organizational IDaaS privacy calculus," Post-Print hal-04130774, HAL.

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