IDEAS home Printed from https://ideas.repec.org/a/spr/elmark/v32y2022i2d10.1007_s12525-021-00504-0.html
   My bibliography  Save this article

Employee perspectives on value realization from data within data-driven business models

Author

Listed:
  • Matthias Förster

    (Friedrich-Alexander University Erlangen-Nuremberg)

  • Bastian Bansemir

    (BMW Group)

  • Angela Roth

    (Friedrich-Alexander University Erlangen-Nuremberg)

Abstract

Firms are innovating data-driven business models (DDBMs) to realize value from data. Yet, making DDBMs work is challenging, and DDBMs often fall short of expected value realization. One reason for this shortfall is that firms do not know how employees, who decisively influence a DDBM’s value realization, view this complex and multi-facetted topic. We think it is necessary to understand the employees’ perspectives, the dimensions that build these perspectives and the characteristics employees are particularly interested in regarding value realization from data. We address this research gap by applying the Q-methodology to examine the perspectives among 70 employees across twelve DDBMs at a German automotive manufacturer. This yields eight perspectives, e.g., data advocacy, data caution or data practical. By exploring these perspectives, we provide a first groundwork on how employees view and appraise value realization from data which adds to the strive for mastering value realization from data within DDBMs.

Suggested Citation

  • Matthias Förster & Bastian Bansemir & Angela Roth, 2022. "Employee perspectives on value realization from data within data-driven business models," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 767-806, June.
  • Handle: RePEc:spr:elmark:v:32:y:2022:i:2:d:10.1007_s12525-021-00504-0
    DOI: 10.1007/s12525-021-00504-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12525-021-00504-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s12525-021-00504-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Marcus Grieger & André Ludwig, 2019. "Correction to: On the move towards customer-centric business models in the automotive industry - a conceptual reference framework of shared automotive service systems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 501-501, September.
    2. Shahriar Akter & Samuel Fosso Wamba, 2016. "Big data analytics in E-commerce: a systematic review and agenda for future research," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(2), pages 173-194, May.
    3. Fosso Wamba, Samuel & Akter, Shahriar & Edwards, Andrew & Chopin, Geoffrey & Gnanzou, Denis, 2015. "How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study," International Journal of Production Economics, Elsevier, vol. 165(C), pages 234-246.
    4. Jeffrey S. Harrison & Douglas A. Bosse & Robert A. Phillips, 2010. "Managing for stakeholders, stakeholder utility functions, and competitive advantage," Strategic Management Journal, Wiley Blackwell, vol. 31(1), pages 58-74, January.
    5. Friedrich Chasin & Ute Paukstadt & Patrick Ullmeyer & Jörg Becker, 2020. "Creating Value From Energy Data: A Practitioner’s Perspective on Data-Driven Smart Energy Business Models," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(4), pages 565-597, October.
    6. Elisabet Garriga, 2014. "Beyond Stakeholder Utility Function: Stakeholder Capability in the Value Creation Process," Journal of Business Ethics, Springer, vol. 120(4), pages 489-507, April.
    7. Wolfgang Kerber, 2019. "Data-sharing in IoT Ecosystems from a Competition Law Perspective: The Example of Connected Cars," MAGKS Papers on Economics 201921, Philipps-Universität Marburg, Faculty of Business Administration and Economics, Department of Economics (Volkswirtschaftliche Abteilung).
    8. Romy Hilbig & Stefanie Hecht & Bennet Etsiwah & Anne-Laure Mention & Marko Torkkeli, 2020. "The Rise of Data-Driven Business Models in the Berlin Start-up Scene," World Scientific Book Chapters, in: Pierre-Jean Barlatier & Anne-Laure Mention (ed.), Managing Digital Open Innovation, chapter 13, pages 353-377, World Scientific Publishing Co. Pte. Ltd..
    9. Marcus Grieger & André Ludwig, 2019. "On the move towards customer-centric business models in the automotive industry - a conceptual reference framework of shared automotive service systems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 473-500, September.
    10. Eric W. T. Ngai & Angappa Gunasekaran & Samuel Fosso Wamba & Shahriar Akter & Rameshwar Dubey, 2017. "Big data analytics in electronic markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 27(3), pages 243-245, August.
    11. Flore Bridoux & Régis Coeurderoy & Rodolphe Durand, 2011. "Heterogeneous Motives and the Collective Creation of Value," Post-Print hal-00632069, HAL.
    12. Thomas Moellers & Lars von der Burg & Bastian Bansemir & Max Pretzl & Oliver Gassmann, 2019. "System dynamics for corporate business model innovation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 387-406, September.
    13. R. Edward Freeman, 2010. "Managing for Stakeholders: Trade-offs or Value Creation," Journal of Business Ethics, Springer, vol. 96(1), pages 7-9, August.
    14. Richard A. Wolfe & Daniel S. Putler, 2002. "How Tight Are the Ties that Bind Stakeholder Groups?," Organization Science, INFORMS, vol. 13(1), pages 64-80, February.
    15. Markus Spiekermann, 2019. "Data Marketplaces: Trends and Monetisation of Data Goods," Intereconomics: Review of European Economic Policy, Springer;ZBW - Leibniz Information Centre for Economics;Centre for European Policy Studies (CEPS), vol. 54(4), pages 208-216, July.
    16. Sorescu, Alina & Frambach, Ruud T. & Singh, Jagdip & Rangaswamy, Arvind & Bridges, Cheryl, 2011. "Innovations in Retail Business Models," Journal of Retailing, Elsevier, vol. 87(S1), pages 3-16.
    17. Mikko Pynnönen & Jukka Hallikas & Paavo Ritala, 2012. "Managing Customer-Driven Business Model Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-18.
    18. Barbara Engels, 2019. "An Unknown Treasure – How Do Companies Determine The Value Of Their Data?," Global Economic Observer, "Nicolae Titulescu" University of Bucharest, Faculty of Economic Sciences;Institute for World Economy of the Romanian Academy, vol. 7(1), pages 041-049, June.
    19. Daniel Schallmo & Christopher A. Williams & Luke Boardman, 2017. "Digital Transformation Of Business Models — Best Practice, Enablers, And Roadmap," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(08), pages 1-17, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Rainer Alt, 2022. "Electronic Markets on platform transformation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 401-409, June.
    2. Victor De Araujo & Jozef Švajlenka & Juliano Vasconcelos & Herisson Santos & Sheyla Serra & Fernando Almeida Filho & José Paliari & Francisco Rocco Lahr & André Christoforo, 2022. "Is the Timber Construction Sector Prepared for E-Commerce via Instagram ® ? A Perspective from Brazil," Sustainability, MDPI, vol. 14(14), pages 1-15, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    2. Abhishek Behl & Pankaj Dutta & Stefan Lessmann & Yogesh K. Dwivedi & Samarjit Kar, 2019. "A conceptual framework for the adoption of big data analytics by e-commerce startups: a case-based approach," Information Systems and e-Business Management, Springer, vol. 17(2), pages 285-318, December.
    3. Nora Nahr & Marikka Heikkilä, 2022. "Uncovering the identity of Electronic Markets research through text mining techniques," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1257-1277, September.
    4. Ishrat Ali & Griffin W. Cottle, 2021. "Reconceptualizing Entrepreneurial Performance: The Creation and Destruction of Value from a Stakeholder Capabilities Perspective," Journal of Business Ethics, Springer, vol. 170(4), pages 781-796, May.
    5. Rainer Alt, 2019. "Electronic Markets on digital transformation methodologies," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 307-313, September.
    6. de Camargo Fiorini, Paula & Roman Pais Seles, Bruno Michel & Chiappetta Jabbour, Charbel Jose & Barberio Mariano, Enzo & de Sousa Jabbour, Ana Beatriz Lopes, 2018. "Management theory and big data literature: From a review to a research agenda," International Journal of Information Management, Elsevier, vol. 43(C), pages 112-129.
    7. Natalia Szozda & Artur Świerczek, 2022. "Upstream and downstream dyad governance within the network structures: Creating supply chain governance for the customized products," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 873-898, June.
    8. Gastón Reyes, 2023. "The All-Stakeholders-Considered Case for Corporate Beneficence," Journal of Business Ethics, Springer, vol. 188(1), pages 37-55, November.
    9. Elise Perrault, 2017. "A ‘Names-and-Faces Approach’ to Stakeholder Identification and Salience: A Matter of Status," Journal of Business Ethics, Springer, vol. 146(1), pages 25-38, November.
    10. Oluyomi A. Osobajo & David Moore, 2017. "Who is Who? Identifying the Different Sub-groups of Secondary Stakeholders within a Community: A Case Study of the Niger Delta Region of Nigeria Communities," International Business Research, Canadian Center of Science and Education, vol. 10(9), pages 188-209, September.
    11. Nicole Bulawa & Frank Jacob, 2022. "More than a snapshot: dynamic value-in-use emergence in e-services," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2471-2489, December.
    12. Shahriar Akter & Samuel Fosso Wamba, 2019. "Big data and disaster management: a systematic review and agenda for future research," Annals of Operations Research, Springer, vol. 283(1), pages 939-959, December.
    13. Mehtab Alam & Fu-Ren Lin, 2022. "Internalizing Sustainability into Research Practices of Higher Education Institutions: Case of a Research University in Taiwan," Sustainability, MDPI, vol. 14(15), pages 1-30, August.
    14. Elisabet Garriga, 2014. "Beyond Stakeholder Utility Function: Stakeholder Capability in the Value Creation Process," Journal of Business Ethics, Springer, vol. 120(4), pages 489-507, April.
    15. S. Vijayakumar Bharathi, 2017. "Prioritizing and Ranking the Big Data Information Security Risk Spectrum," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 18(3), pages 183-201, September.
    16. Birte Freudenreich & Florian Lüdeke-Freund & Stefan Schaltegger, 2020. "A Stakeholder Theory Perspective on Business Models: Value Creation for Sustainability," Journal of Business Ethics, Springer, vol. 166(1), pages 3-18, September.
    17. Patrick Mikalef & Ilias O. Pappas & John Krogstie & Michail Giannakos, 2018. "Big data analytics capabilities: a systematic literature review and research agenda," Information Systems and e-Business Management, Springer, vol. 16(3), pages 547-578, August.
    18. Sefa Hayibor & Colleen Collins, 2016. "Motivators of Mobilization," Journal of Business Ethics, Springer, vol. 139(2), pages 351-374, December.
    19. Diego F. Uribe & Isabel Ortiz-Marcos & Ángel Uruburu, 2018. "What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability," Sustainability, MDPI, vol. 10(4), pages 1-23, April.
    20. Hien Nguyen Ngoc & Ganix Lasa & Ion Iriarte, 2022. "Human-centred design in industry 4.0: case study review and opportunities for future research," Journal of Intelligent Manufacturing, Springer, vol. 33(1), pages 35-76, January.

    More about this item

    Keywords

    Data-driven business models; Value realization from data;

    JEL classification:

    • L62 - Industrial Organization - - Industry Studies: Manufacturing - - - Automobiles; Other Transportation Equipment; Related Parts and Equipment
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:elmark:v:32:y:2022:i:2:d:10.1007_s12525-021-00504-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.