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A Value Co-creation Perspective on Information Systems Analysis and Design

Author

Listed:
  • Kazem Haki

    (University of St. Gallen)

  • Michael Blaschke

    (University of St. Gallen)

  • Stephan Aier

    (University of St. Gallen)

  • Robert Winter

    (University of St. Gallen)

Abstract

Information systems analysis and design (ISAD) ensures the design of information systems (IS) in line with the requirements of a business environment. Since ISAD approaches follow the currently dominant logic of business, the rise of a new and thriving business logic may require revisiting and advancing extant ISAD approaches and techniques. One of the prevailing debates in marketing research is the paradigmatic shift from a goods-dominant (G-D) to a service-dominant (S-D) logic of business. The cornerstone of this reorientation is the concept of value co-creation emphasizing joint value creation among a variety of actors within a business network. With the aim of introducing value co-creation as a new discourse to ISAD research, this research note argues that (1) the lens of S-D logic with its core concept of value co-creation provides a novel perspective to ISAD. The authors also assert that (2) value co-creation-informed IS design realizes the paradigmatic shift from G-D to S-D logic. Building on this mutual relationship between value co-creation and ISAD, they propose a research agenda and discuss the ISAD artifacts that prospective research may target.

Suggested Citation

  • Kazem Haki & Michael Blaschke & Stephan Aier & Robert Winter, 2019. "A Value Co-creation Perspective on Information Systems Analysis and Design," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(4), pages 487-502, August.
    • Handle: RePEc:spr:binfse:v:61:y:2019:i:4:d:10.1007_s12599-018-0557-x
    DOI: 10.1007/s12599-018-0557-x
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    References listed on IDEAS

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    3. Christof Weinhardt & Simon Kloker & Oliver Hinz & Wil M. P. Aalst, 2020. "Citizen Science in Information Systems Research," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(4), pages 273-277, August.

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