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Improving Software Flexibility for Business Process Changes

Author

Listed:
  • Oliver Holschke
  • Jannis Rake
  • Philipp Offermann
  • Udo Bub

Abstract

In times of continuous change, companies need to adjust their business processes to gain sustainable competitive advantage. Resulting changes in the company’s IT currently require the involvement of developers from departments that are mostly not aligned with the business. These changes often result in high transaction and labor costs. The article presents a platform-based method to adjust business processes with the aim of increasing both efficiency and flexibility compared to current approaches. The core of our work is an evaluation against traditional component-based software development using a sound simulation model. Three real-world scenarios of business process change show that – despite a slight increase in transaction costs – our suggested method decreases labor costs while increasing operational flexibility. Copyright Gabler Verlag 2010

Suggested Citation

  • Oliver Holschke & Jannis Rake & Philipp Offermann & Udo Bub, 2010. "Improving Software Flexibility for Business Process Changes," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(1), pages 3-13, February.
    • Handle: RePEc:spr:binfse:v:2:y:2010:i:1:p:3-13
    DOI: 10.1007/s12599-009-0086-8
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    References listed on IDEAS

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    1. Seyed M. Iravani & Mark P. Van Oyen & Katharine T. Sims, 2005. "Structural Flexibility: A New Perspective on the Design of Manufacturing and Service Operations," Management Science, INFORMS, vol. 51(2), pages 151-166, February.
    2. Buxmann, Peter & Hess, Thomas & Lehmann, Sonja, 2008. "Software as a Service," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 35840, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    3. Carliss Y. Baldwin & Kim B. Clark, 2000. "Design Rules, Volume 1: The Power of Modularity," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262024667, December.
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    Cited by:

    1. Riccardo Cognini & Flavio Corradini & Stefania Gnesi & Andrea Polini & Barbara Re, 0. "Business process flexibility - a systematic literature review with a software systems perspective," Information Systems Frontiers, Springer, vol. 0, pages 1-29.
    2. Riccardo Cognini & Flavio Corradini & Stefania Gnesi & Andrea Polini & Barbara Re, 2018. "Business process flexibility - a systematic literature review with a software systems perspective," Information Systems Frontiers, Springer, vol. 20(2), pages 343-371, April.

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