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Business process flexibility - a systematic literature review with a software systems perspective

Author

Listed:
  • Riccardo Cognini

    (University of Camerino)

  • Flavio Corradini

    (University of Camerino)

  • Stefania Gnesi

    (ISTI-CNR)

  • Andrea Polini

    (University of Camerino)

  • Barbara Re

    (University of Camerino)

Abstract

Business Process flexibility supports organizations in changing their everyday work activities to remain competitive. Since much research has been done on this topic a better awareness on the current state of knowledge is needed. This paper reports the results of a systematic literature review to develop a map on Business Process flexibility with a special focus on software systems related aspects. It covers a spectrum of the state of the art from academic point of view. It includes 164 research works from the main computer science digital libraries. After an introduction into the topic the applied methodology is described. The output of the paper is in the form of schemes and reflections. Starting from the needs for Business Process flexibility, its impact on Business Process life-cycle is introduced. Successively instruments used to express and to support Business Process flexibility are presented together with related validation scenarios. In this paper we also highlight possible future research lines needing further investigations. In particular we identified room for future works in the area of languages for modeling flexibility, on-the-fly verification solutions, adaptation of Business Process running instances, and techniques for evolution recognition.

Suggested Citation

  • Riccardo Cognini & Flavio Corradini & Stefania Gnesi & Andrea Polini & Barbara Re, 2018. "Business process flexibility - a systematic literature review with a software systems perspective," Information Systems Frontiers, Springer, vol. 20(2), pages 343-371, April.
    • Handle: RePEc:spr:infosf:v:20:y:2018:i:2:d:10.1007_s10796-016-9678-2
    DOI: 10.1007/s10796-016-9678-2
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    References listed on IDEAS

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    1. W.M.P. van der Aalst, 2001. "Exterminating the Dynamic Change Bug: A Concrete Approach to Support Workflow Change," Information Systems Frontiers, Springer, vol. 3(3), pages 297-317, September.
    2. Alaina G. Kanfer & Caroline Haythornthwaite & Bertram C. Bruce & Geoffrey C. Bowker & Nicholas C. Burbules & Joseph F. Porac & James Wade, 2000. "Modeling Distributed Knowledge Processes in Next Generation Multidisciplinary Alliances," Information Systems Frontiers, Springer, vol. 2(3), pages 317-331, October.
    3. Renaud Angles & Philippe Ramadour & Corine Cauvet & Sophie Rodier, 2013. "V-BPMI: A variability-oriented framework for web-based business processes modeling and implementation," Post-Print hal-03032543, HAL.
    4. Patrick Afflerbach & Gregor Kastner & Felix Krause & Maximilian Röglinger, 2014. "The Business Value of Process Flexibility," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(4), pages 203-214, August.
    5. I. Beeson & S. Green & J. Sa & A. Sully, 2002. "Linking Business Processes and Information Systems Provision in a Dynamic Environment," Information Systems Frontiers, Springer, vol. 4(3), pages 317-329, September.
    6. Constantin Houy & Peter Fettke & Peter Loos & Wil Aalst & John Krogstie, 2011. "Business Process Management in the Large," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(6), pages 385-388, December.
    7. Oliver Holschke & Jannis Rake & Philipp Offermann & Udo Bub, 2010. "Improving Software Flexibility for Business Process Changes," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(1), pages 3-13, February.
    8. Yuqing Sun & Joshua Zhexue Huang & Xiangxu Meng, 2011. "Integrating constraints to support legally flexible business processes," Information Systems Frontiers, Springer, vol. 13(2), pages 171-189, April.
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