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Operational Dimension of CSR: An Empirical Assessment of BSE and NSE Listed Companies

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  • Surekha Rana
  • Padma Misra

Abstract

An investigation of corporate social responsibility led to categorisation under four dimensions i.e. operational, economic, environmental and social. The study focused on the operational dimension of Corporate Social Responsibility. In the existing operational dimension of “CSR frame of reference†Development of CSR policy was added. The operational dimension further comprised of supply chain responsibilities, stakeholder involvement, transparency and reporting and independent verification. Empirical analysis of 100 NSE and BSE listed companies from across four sectors i.e. primary, secondary, tertiary and quaternary on the Operational Dimension was done. The Scores of individual companies was above average in all sectors but Primary and Secondary sector have better results in comparison to tertiary and quaternary sectors. More companies require the supply chain members to be socially responsible then support them to meet those standards. Although ratings in all areas need improvement, independent verification was an area were the results were not found to be as expected and greater assessment is needed.

Suggested Citation

  • Surekha Rana & Padma Misra, 2010. "Operational Dimension of CSR: An Empirical Assessment of BSE and NSE Listed Companies," Vision, , vol. 14(1-2), pages 57-66, January.
    • Handle: RePEc:sae:vision:v:14:y:2010:i:1-2:p:57-66
    DOI: 10.1177/097226291001400106
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    References listed on IDEAS

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