IDEAS home Printed from https://ideas.repec.org/a/sae/ratsoc/v33y2021i4p401-423.html

They can’t treat you well under abusive supervision: Investigating the impact of job satisfaction and extrinsic motivation on healthcare employees

Author

Listed:
  • Saeed Siyal

    (Beijing University of Chemical Technology, P.R. China)

  • Maria Saeed

    (National University of Modern Languages, Pakistan)

  • Munwar Hussain Pahi

    (PAF KIET, Pakistan)

  • Rukhman Solangi

    (Sukkur IBA University, Pakistan)

  • Chunlin Xin

    (Beijing University of Chemical Technology, P.R. China)

Abstract

Building on the emerging research that has demonstrated the adverse effects of abusive supervision on employee performance, this research draws on the theories of prosocial motivation and action identification. We develop and empirically test a mediation model to examine the indirect impact of abusive supervision on employee performance. Data were obtained from 430 Chinese healthcare employees to validate and test our proposed hypotheses and generalize the findings from Western settings in the Eastern context. The findings indicate that abusive supervision is negatively related to employee performance. Job satisfaction and extrinsic motivation mediated this relationship. The study has some important theoretical and practical implications, and we have also discussed some future directions.

Suggested Citation

  • Saeed Siyal & Maria Saeed & Munwar Hussain Pahi & Rukhman Solangi & Chunlin Xin, 2021. "They can’t treat you well under abusive supervision: Investigating the impact of job satisfaction and extrinsic motivation on healthcare employees," Rationality and Society, , vol. 33(4), pages 401-423, November.
    • Handle: RePEc:sae:ratsoc:v:33:y:2021:i:4:p:401-423
    DOI: 10.1177/10434631211033660
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/10434631211033660
    Download Restriction: no
    File URL: https://libkey.io/10.1177/10434631211033660?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Sarstedt, Marko & Ringle, Christian M. & Smith, Donna & Reams, Russell & Hair, Joseph F., 2014. "Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers," Journal of Family Business Strategy, Elsevier, vol. 5(1), pages 105-115.
    2. Farh, Jiing-Lih & Cannella, Albert A. & Lee, Cynthia, 2006. "Approaches to Scale Development in Chinese Management Research," Management and Organization Review, Cambridge University Press, vol. 2(03), pages 301-318, November.
    3. Jiing-Lih Farh & Albert A. Cannella Jr & Cynthia Lee, 2006. "Approaches to Scale Development in Chinese Management Research," Management and Organization Review, The International Association for Chinese Management Research, vol. 2(3), pages 301-318, November.
    4. Jörg Henseler & Marko Sarstedt, 2013. "Goodness-of-fit indices for partial least squares path modeling," Computational Statistics, Springer, vol. 28(2), pages 565-580, April.
    5. Samuel Aryee & Li-Yun Sun & Zhen Xiong George Chen & Yaw A. Debrah, 2008. "Abusive Supervision and Contextual Performance: The Mediating Role of Emotional Exhaustion and the Moderating Role of Work Unit Structure," Management and Organization Review, The International Association for Chinese Management Research, vol. 4(3), pages 393-411, November.
    6. Karl Aquino & William H. Bommer, 2003. "Preferential Mistreatment: How Victim Status Moderates the Relationship Between Organizational Citizenship Behavior and Workplace Victimization," Organization Science, INFORMS, vol. 14(4), pages 374-385, August.
    7. Saeed Siyal & Chunlin Xin & Xiaobao Peng & Abdul Waheed Siyal & Waqas Ahmed, 2020. "Why Do High-Performance Human Resource Practices Matter for Employee Outcomes in Public Sector Universities? The Mediating Role of Person–Organization Fit Mechanism," SAGE Open, , vol. 10(3), pages 21582440209, August.
    8. Aryee, Samuel & Sun, Li-Yun & Chen, Zhen Xiong George & Debrah, Yaw A., 2008. "Abusive Supervision and Contextual Performance: The Mediating Role of Emotional Exhaustion and the Moderating Role of Work Unit Structure," Management and Organization Review, Cambridge University Press, vol. 4(3), pages 393-411, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shouyan Wu & Feng Fu, 2023. "Crack control optimization of basement concrete structures using the Mask-RCNN and temperature effect analysis," PLOS ONE, Public Library of Science, vol. 18(10), pages 1-23, October.
    2. Saeed Siyal, 2023. "Inclusive leadership and work engagement: Exploring the role of psychological safety and trust in leader in multiple organizational context," Business Ethics, the Environment & Responsibility, John Wiley & Sons, Ltd., vol. 32(4), pages 1170-1184, October.
    3. Richard, Orlando C. & Yang, Jun & Triana, María del Carmen, 2026. "The impact of abusive supervision on subordinate job satisfaction: The moderating role of subordinate negative affectivity," Journal of Business Research, Elsevier, vol. 204(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ahsan Ali & Hussain Tariq & Yanling Wang, 2025. "Finding the silver lining: why and when abusive supervision improves the objective service performance of abused employees," Asia Pacific Journal of Management, Springer, vol. 42(2), pages 559-593, June.
    2. Kangkang Yu & Cheng Qian & Lingbo Zhang, 2021. "Understanding sustainable development flexibility: An information perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 30(4), pages 2173-2183, May.
    3. Wei-Li Wu & Yi-Chih Lee, 2020. "Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory," IJERPH, MDPI, vol. 17(7), pages 1-17, April.
    4. Liu, Pei & Mu, Yuting & Li, Xin, 2025. "How does perceived overqualification beget workplace incivility? A moderated mediation model based on Kahn’s framework," Journal of Business Research, Elsevier, vol. 186(C).
    5. Iftikhar Hussain & Shahab Ali & Farrukh Shahzad & Muhammad Irfan & Yong Wan & Zeeshan Fareed & Li Sun, 2022. "RETRACTED: Abusive Supervision Impact on Employees’ Creativity: A Mediated-Moderated Perspective," Sustainability, MDPI, vol. 14(14), pages 1-13, July.
    6. Saeed Siyal, 2023. "Inclusive leadership and work engagement: Exploring the role of psychological safety and trust in leader in multiple organizational context," Business Ethics, the Environment & Responsibility, John Wiley & Sons, Ltd., vol. 32(4), pages 1170-1184, October.
    7. Ahmad Fahme Mohd Ali & W.A. Amir Zal & Nurhanan Ab. Hamid & Tengku Fauzan Tengku Anuar & Hafizi Mat Salleh & Siti Asma Md. Rasdi, 2022. "The Moderating Effect of zakāh Distribution on the Economic Well-being of the Poor: An Analysis in Kelantan, Malaysia التأثير المعتدل لتوزيع الزكاة على الرفاهية الاقتصادية للفقراء: تحليل من ولاية كلانتان بماليزيا," Journal of King Abdulaziz University: Islamic Economics, King Abdulaziz University, Islamic Economics Institute., vol. 35(1), pages 75-97, January.
    8. Yapanto, Lis M, 2021. "Supply chain management and logistic presentation: Mediation effect of competitive advantage," OSF Preprints ze96v, Center for Open Science.
    9. Muethel, Miriam & Hoegl, Martin, 2012. "The influence of social institutions on managers’ concept of trust: Implications for trust-building in Sino-German relationships," Journal of World Business, Elsevier, vol. 47(3), pages 420-434.
    10. Yucheng Zhang & Zhenyu Liao, 2015. "Consequences of abusive supervision: A meta-analytic review," Asia Pacific Journal of Management, Springer, vol. 32(4), pages 959-987, December.
    11. Sleimi, Mohammad Tahseen & Emeagwali, Okechukwu Lawrence, 2017. "Do employee attitudes mediate the relationship between strategic human resource management practices and organizational effectiveness? A SEM based investigation using SMART-PLS software," Business and Economic Horizons (BEH), Prague Development Center (PRADEC), vol. 13(01).
    12. Min-Kyu Joo & Jia Yu & Leanne Atwater, 2025. "Goal-focused abusive leaders: The mitigating role of conscientiousness in subordinates’ counterproductive work behavior," Australian Journal of Management, Australian School of Business, vol. 50(2), pages 408-430, May.
    13. Meuer, J. & Krug, B., 2009. "The Current State of Research on Networks in China’s Business System," ERIM Report Series Research in Management ERS-2009-007-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    14. Kan Ouyang & Wing Lam & Weidong Wang, 2015. "Roles of gender and identification on abusive supervision and proactive behavior," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 671-691, September.
    15. Xinping Shi & Ziqi Liao, 2013. "The mediating effects of interfirm business process integration and joint teamwork on firm performance in supply chains," Asia Pacific Journal of Management, Springer, vol. 30(4), pages 1243-1264, December.
    16. Park, Joonyong & Kim, Renee B., 2022. "Importance of offline service quality in building loyalty of OC service brand," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    17. Joanna Kuczewska & Tomasz Tomaszewski, 2022. "Exploring potential drivers of innovation-related activities in Poland: evidence from Polish business clusters," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 17(3), pages 775-801, September.
    18. Budhi Haryanto & Edi Cahyono, 2019. "Relationship Between Abusive Supervision and Performance: The Role of Gender," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 305-311.
    19. Altaf Hussain & Muhammad Khan & Dilshodjon Alidjonovich Rakhmonov & Zokir Toshtemirovich Mamadiyarov & Mohichexra Turobjonovna Kurbonbekova & Muxlisa Qodirjon Kizi Mahmudova, 2023. "Nexus of Training and Development, Organizational Learning Capability, and Organizational Performance in the Service Sector," Sustainability, MDPI, vol. 15(4), pages 1-17, February.
    20. Gabriele Prati & Cinzia Albanesi & Luca Pietrantoni, 2016. "The Reciprocal Relationship between Sense of Community and Social Well-Being: A Cross-Lagged Panel Analysis," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(3), pages 1321-1332, July.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ratsoc:v:33:y:2021:i:4:p:401-423. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.