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Hard times in latte land? Analysing pay and working time in the café industry in France, Norway and the UK

Author

Listed:
  • Caroline Lloyd

    (Cardiff University, UK)

  • Jonathan Payne

    (De Montfort University, UK)

Abstract

Industrial relations and employment regulation are central elements of the national institutional framework shaping country-level differences in job quality. However, researchers are also interested in within-country variation by sector. International sector comparisons can shed light on the role of national institutions, individual employer approaches and workplace unions in shaping outcomes within a sector. This article uses qualitative data on pay and working time in the café industry in France, Norway and the UK to weigh the effects of institutions and employer differentiation on worker outcomes in a sector particularly challenging for union organisation. The findings identify the importance of national institutions for worker outcomes, and for shaping the scope at organisational level for employers and unions to make a difference.

Suggested Citation

  • Caroline Lloyd & Jonathan Payne, 2021. "Hard times in latte land? Analysing pay and working time in the café industry in France, Norway and the UK," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 42(3), pages 805-827, August.
    • Handle: RePEc:sae:ecoind:v:42:y:2021:i:3:p:805-827
    DOI: 10.1177/0143831X18809887
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    References listed on IDEAS

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    Cited by:

    1. Anna Ilsøe & Trine Pernille Larsen & Sissel Trygstad & Lorraine Ryan & Kristine Nergaard & Juliette McMahon, 2024. "Permanently marginalized? Securing living hours among part-time workers in hotels and restaurants in Northern Europe," European Journal of Industrial Relations, , vol. 30(4), pages 421-439, December.
    2. Susan Belardi & Angela Knox & Chris F Wright, 2023. "‘The circle of life’: The role of life course in understanding job quality," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(1), pages 47-67, February.

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