IDEAS home Printed from
   My bibliography  Save this article

The Five Gaps Facing Small and Microbusiness Owners: Evidence From New York City


  • Lisa J. Servon

    (Milano The New School for Management and Urban Policy, New York, NY, USA,

  • Robert W. Fairlie

    (University of California, Santa Cruz, CA, USA)

  • Blaise Rastello

    (Milano The New School for Management and Urban Policy, New York, NY, USA)

  • Amber Seely

    (Volunteers of America, New Orleans, LA, USA)


Small businesses play a critical role in economic development. Over the past 20 years, policies and programs have sought to increase the potential success of these businesses. Yet little is known about the extent to which these policies and programs respond to the specific needs of business owners. Using a mixed-methods approach, the authors investigate the barriers to success that small business owners face, the effectiveness of current policies and programs aimed at serving small businesses, and ways to improve the current system. Focusing on disadvantaged entrepreneurs in New York City, the authors find five primary gaps within the current policy system: a transitional gap, an information gap, and an institutional capacity and service delivery gap. The authors argue that the capital and training needs of small business owners are deeper and more complex than what the current policy system addresses and offer recommendations for improvement.

Suggested Citation

  • Lisa J. Servon & Robert W. Fairlie & Blaise Rastello & Amber Seely, 2010. "The Five Gaps Facing Small and Microbusiness Owners: Evidence From New York City," Economic Development Quarterly, , vol. 24(2), pages 126-142, May.
  • Handle: RePEc:sae:ecdequ:v:24:y:2010:i:2:p:126-142

    Download full text from publisher

    File URL:
    Download Restriction: no


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ecdequ:v:24:y:2010:i:2:p:126-142. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (SAGE Publications). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.