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The importance of relational work design characteristics: A person-centred approach

Author

Listed:
  • Caroline Knight

    (Centre for Transformative Work Design, Future of Work Institute, Curtin University, Perth, WA, Australia)

  • Matthew J W McLarnon

    (Department of General Management and Human Resources, Bissett School of Business, Mount Royal University, Calgary, AB, Canada)

  • Ramon Wenzel

    (Faculty of Business and Law, School of Management, Curtin University, Perth, WA, Australia)

  • Sharon Parker

    (Centre for Transformative Work Design, Future of Work Institute, Curtin University, Perth, WA, Australia)

Abstract

Adopting a person-centred approach, we integrate the job demands-control-support model with relational work design theory to investigate employee work design profiles involving autonomy, workload, social support and prosocial characteristics (representing the combined influence of task significance and beneficiary contact). For a sample of Australian not-for-profit employees ( N  = 2421), we identified four work design profiles: ‘active connected’, ‘passive disconnected’, ‘high strain disconnected’ and ‘controlled disconnected’. The most favourable profile, active connected, demonstrated the highest vigour and social worth, and was predicted by people being in higher managerial positions and having permanent employment contracts. The high strain disconnected and controlled disconnected profiles were associated with greater psychological exhaustion. Longer working hours predicted membership of the high strain disconnected profile. JEL Classification: L31, L30, L20, L29

Suggested Citation

  • Caroline Knight & Matthew J W McLarnon & Ramon Wenzel & Sharon Parker, 2022. "The importance of relational work design characteristics: A person-centred approach," Australian Journal of Management, Australian School of Business, vol. 47(4), pages 705-728, November.
    • Handle: RePEc:sae:ausman:v:47:y:2022:i:4:p:705-728
    DOI: 10.1177/03128962211073021
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    References listed on IDEAS

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    Cited by:

    1. Arian Kunzelmann & Thomas Rigotti & Monique F. Crane, 2025. "Latent profiles of challenge, hindrance, and threat appraisals on time pressure and job complexity: Antecedents and outcomes," Australian Journal of Management, Australian School of Business, vol. 50(2), pages 431-458, May.

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    Keywords

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    JEL classification:

    • L31 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Nonprofit Institutions; NGOs; Social Entrepreneurship
    • L30 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - General
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other

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