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Feeling Positive, Negative, or Both? Examining the Self-Regulatory Benefits of Emotional Ambivalence

Author

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  • Allison S. Gabriel

    (Eller College of Management, University of Arizona, Tucson, Arizona, 85721)

  • Marcus M. Butts

    (Edwin L. Cox School of Business, Southern Methodist University, Dallas, Texas 75205)

  • Nitya Chawla

    (Mays Business School, Texas A&M University, College Station, Texas 77843)

  • Serge P. da Motta Veiga

    (EDHEC Business School, 59057 Roubaix, France)

  • Daniel B. Turban

    (Robert J. Trulaske, Sr. College of Business, University of Missouri, Columbia, Missouri 65211)

  • Jeffrey D. Green

    (Department of Psychology, Virginia Commonwealth University, Richmond, Virginia 23284)

Abstract

According to self-regulation theories, affect plays a crucial role in driving goal-directed behaviors throughout employees’ work lives. Yet past work presents inconsistent results regarding the effects of positive and negative affect with theory heavily relying on understanding the separate, unique effects of each affective experience. In the current research, we integrate tenets of emotional ambivalence with self-regulation theories to examine how the conjoint experience of positive and negative affect yields benefits for behavioral regulation. We test these ideas within a self-regulatory context that has frequently studied the benefits of affect and has implications for all employees at one point in their careers: the job search. Adopting a person-centered (i.e., profile-based) perspective across two within-person investigations, we explore how emotional ambivalence relates to job search success (i.e., interview invitations, job offers) via job search self-regulatory processes (i.e., metacognitive strategies, effort). Results illustrate that the subsequent week (i.e., at time t + 1; Study 1) and month (Study 2) after job seekers experience emotional ambivalence (i.e., positive and negative affect experienced jointly at similar levels at time t ), they receive more job offers via increased job search effort and interview invitations. Theoretical and practical implications for studying emotional ambivalence in organizational scholarship are discussed.

Suggested Citation

  • Allison S. Gabriel & Marcus M. Butts & Nitya Chawla & Serge P. da Motta Veiga & Daniel B. Turban & Jeffrey D. Green, 2022. "Feeling Positive, Negative, or Both? Examining the Self-Regulatory Benefits of Emotional Ambivalence," Organization Science, INFORMS, vol. 33(6), pages 2477-2495, November.
  • Handle: RePEc:inm:ororsc:v:33:y:2022:i:6:p:2477-2495
    DOI: 10.1287/orsc.2021.1553
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