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Business Model In The Hospitality Industry, From Traditional To Open Innovation


  • Mihaela DIACONU

    (Faculty of Economics and Law, University of Pitesti, Romania)

  • Amalia DUTU

    (Faculty of Economics and Law, University of Pitesti, Romania)


The paper highlights the importance of information and communication technology in valorising the behavior of the tourism consumer by including it in new business models.The business model is considered a form of innovation to gain value for all stakeholders in the hospitality industry. On the basis of the very rich specialty literature, the paper presents the particularities of the model of hospitality industry, both the traditional model and the innovative business model.

Suggested Citation

  • Mihaela DIACONU & Amalia DUTU, 2017. "Business Model In The Hospitality Industry, From Traditional To Open Innovation," Scientific Bulletin - Economic Sciences, University of Pitesti, vol. 16(1), pages 3-10.
  • Handle: RePEc:pts:journl:y:2017:i:1:p:3-10

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    References listed on IDEAS

    1. Henry Chesbrough & Richard S. Rosenbloom, 2002. "The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies," Industrial and Corporate Change, Oxford University Press, vol. 11(3), pages 529-555, June.
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    Cited by:

    1. Richard W. Butler & Adam R. Szromek, 2019. "Incorporating the Value Proposition for Society with Business Models of Health Tourism Enterprises," Sustainability, MDPI, vol. 11(23), pages 1-19, November.

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    More about this item


    Business model; Hospitality industry; Open innovation; e-Commerce; e-Tourism.;
    All these keywords.

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation


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