IDEAS home Printed from https://ideas.repec.org/a/oup/jconrs/v51y2024i1p2-6..html
   My bibliography  Save this article

Consumer Information Processing and Decision-Making: Origins, Findings, Applications, and Future Directions

Author

Listed:
  • Bernd Schmitt

Abstract

This article chronicles the evolution of the two main paradigms within the Journal of Consumer Research: consumer information processing and behavioral decision-making. The work synthesizes interviews with preeminent scholars who have shaped these paradigms, featuring theoretical developments, key findings, and methodological innovations. This article also connects these perspectives to practical applications in advertising, branding, and retailing and identifies knowledge gaps to be addressed in future consumer research.

Suggested Citation

  • Bernd Schmitt, 2024. "Consumer Information Processing and Decision-Making: Origins, Findings, Applications, and Future Directions," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 51(1), pages 2-6.
    • Handle: RePEc:oup:jconrs:v:51:y:2024:i:1:p:2-6.
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1093/jcr/ucae008
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Barbara E. Kahn & J. Jeffrey Inman & Peter C. Verhoef, 2018. "Introduction to Special Issue: Consumer Response to the Evolving Retailing Landscape," Journal of the Association for Consumer Research, University of Chicago Press, vol. 3(3), pages 255-259.
    2. Dengfeng Yan & Jaideep Sengupta & Jiewen Hong, 2016. "Why Does Psychological Distance Influence Construal Level? The Role of Processing Mode," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(4), pages 598-613.
    3. Janiszewski, Chris, 1998. "The Influence of Display Characteristics on Visual Exploratory Search Behavior," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 25(3), pages 290-301, December.
    4. Kahn, Barbara E & Wansink, Brian, 2004. "The Influence of Assortment Structure on Perceived Variety and Consumption Quantities," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 30(4), pages 519-533, March.
    5. Hsee, Christopher K & Leclerc, France, 1998. "Will Products Look More Attractive When Presented Separately or Together?," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 25(2), pages 175-186, September.
    6. Huber, Joel & Payne, John W & Puto, Christopher, 1982. "Adding Asymmetrically Dominated Alternatives: Violations of Regularity and the Similarity Hypothesis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 9(1), pages 90-98, June.
    7. Ioannis Evangelidis & Sudeep Bhatia & Jonathan Levav & Itamar Simonson, 2024. "50 Years of Context Effects: Merging the Behavioral and Quantitative Perspectives," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 51(1), pages 19-28.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Moore, Don A., 1999. "Order Effects in Preference Judgments: Evidence for Context Dependence in the Generation of Preferences, ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 78(2), pages 146-165, May.
    2. Larson, Ronald B., 2006. "Core Principles for Supermarket Aisle Management," Journal of Food Distribution Research, Food Distribution Research Society, vol. 37(01), pages 1-5, March.
    3. James Cox & Vjollca Sadiraj & Ulrich Schmidt, 2015. "Paradoxes and mechanisms for choice under risk," Experimental Economics, Springer;Economic Science Association, vol. 18(2), pages 215-250, June.
    4. Kahn, Barbara E., 2017. "Using Visual Design to Improve Customer Perceptions of Online Assortments," Journal of Retailing, Elsevier, vol. 93(1), pages 29-42.
    5. Eugene J. S. Won, 2007. "—A Theoretical Investigation of the Effects of Similarity on Brand Choice Using the Elimination-by-Tree Model," Marketing Science, INFORMS, vol. 26(6), pages 868-875, 11-12.
    6. Roose, Gudrun & Vermeir, Iris, 2023. "Putting spatial product presentation cues on the map: Review and research directions," Journal of Business Research, Elsevier, vol. 155(PA).
    7. A. Ye(scedilla)im Orhun, 2009. "Optimal Product Line Design When Consumers Exhibit Choice Set-Dependent Preferences," Marketing Science, INFORMS, vol. 28(5), pages 868-886, 09-10.
    8. Diehl, Kristin & van Herpen, Erica & Lamberton, Cait, 2015. "Organizing Products with Complements versus Substitutes: Effects on Store Preferences as a Function of Effort and Assortment Perceptions," Journal of Retailing, Elsevier, vol. 91(1), pages 1-18.
    9. Park, Jeong-Yeol & Jang, SooCheong (Shawn), 2013. "Confused by too many choices? Choice overload in tourism," Tourism Management, Elsevier, vol. 35(C), pages 1-12.
    10. Schmidt, Ulrich, 2010. "Asymmetrically dominated alternatives and random incentive mechanisms," Kiel Working Papers 1646, Kiel Institute for the World Economy (IfW Kiel).
    11. James C Cox & Vjollca Sadiraj & Ulrich Schmidt, 2014. "Asymmetrically Dominated Choice Problems, the Isolation Hypothesis and Random Incentive Mechanisms," PLOS ONE, Public Library of Science, vol. 9(3), pages 1-3, March.
    12. Barbos, Andrei, 2010. "Context effects: A representation of choices from categories," Journal of Economic Theory, Elsevier, vol. 145(3), pages 1224-1243, May.
    13. Howard Kunreuther & Erwann Michel-Kerjan, 2015. "Demand for fixed-price multi-year contracts: Experimental evidence from insurance decisions," Journal of Risk and Uncertainty, Springer, vol. 51(2), pages 171-194, October.
    14. Amos Schurr & Yaakov Kareev & Judith Avrahami & Ilana Ritov, 2012. "Taking the Broad Perspective: Risky Choices in Repeated Proficiency Tasks," Discussion Paper Series dp621, The Federmann Center for the Study of Rationality, the Hebrew University, Jerusalem.
    15. Milica Mormann & Tom Griffiths & Chris Janiszewski & J. Edward Russo & Anocha Aribarg & Nathaniel J. S. Ashby & Rajesh Bagchi & Sudeep Bhatia & Aleksandra Kovacheva & Martin Meissner & Kellen J. Mrkva, 2020. "Time to pay attention to attention: using attention-based process traces to better understand consumer decision-making," Marketing Letters, Springer, vol. 31(4), pages 381-392, December.
    16. repec:cup:judgdm:v:8:y:2013:i:2:p:136-149 is not listed on IDEAS
    17. Marianne Bertrand & Dean Karlin & Sendhil Mullainathan & Eldar Shafir & Jonathan Zinman, 2005. "What's Psychology Worth? A Field Experiment in the Consumer Credit Market," NBER Working Papers 11892, National Bureau of Economic Research, Inc.
    18. Ellen Garbarino & Robert Slonim, 2007. "Preferences and decision errors in the winner’s curse," Journal of Risk and Uncertainty, Springer, vol. 34(3), pages 241-257, June.
    19. Jonathan C. Pettibone, 2012. "Testing the effect of time pressure on asymmetric dominance and compromise decoys in choice," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 7(4), pages 513-523, July.
    20. Mira Frick & Ryota Iijima & Tomasz Strzalecki, 2019. "Dynamic Random Utility," Econometrica, Econometric Society, vol. 87(6), pages 1941-2002, November.
    21. Rik Pieters & Michel Wedel, 2012. "Ad Gist: Ad Communication in a Single Eye Fixation," Marketing Science, INFORMS, vol. 31(1), pages 59-73, January.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:oup:jconrs:v:51:y:2024:i:1:p:2-6.. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://academic.oup.com/jcr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.