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Why Does Psychological Distance Influence Construal Level? The Role of Processing Mode

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  • Dengfeng Yan
  • Jaideep Sengupta
  • Jiewen Hong

Abstract

The influence of psychological distance on construal level has been extensively documented in both social psychology and consumer research, with proximal (distal) events shown to induce low-level (high-level) construals. However, the extant literature takes a black box approach, as it were, to this effect by viewing it in terms of a direct association between distance and construal level, without specifying any intervening variables. The current research seeks to unpack this black box and provide more detailed process insights by identifying such an intervening variable: processing mode. We argue that people tend to rely more on visual processing when construing proximal events while engaging in a greater degree of verbal processing with regard to distal targets; in turn, visual processing is more likely to yield concrete (low-level) representations, whereas verbal processing facilitates abstract (high-level) representations. This unpacked formulation not only provides additional theoretical insight into a classic effect but also yields implications that are novel to the literature. In particular, emphasizing the role of processing mode (1) enables an identification of boundary conditions for the distance-construal effect, and (2) indicates when and why well-established consequences of psychological distance on consumer preferences can be reversed. Results from five studies provide convergent support for our key proposition and its corollaries.

Suggested Citation

  • Dengfeng Yan & Jaideep Sengupta & Jiewen Hong, 2016. "Why Does Psychological Distance Influence Construal Level? The Role of Processing Mode," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(4), pages 598-613.
  • Handle: RePEc:oup:jconrs:v:43:y:2016:i:4:p:598-613.
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    File URL: http://hdl.handle.net/10.1093/jcr/ucw045
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    Citations

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    Cited by:

    1. Gelbrich, Katja & Hagel, Julia & Orsingher, Chiara, 2021. "Emotional support from a digital assistant in technology-mediated services: Effects on customer satisfaction and behavioral persistence," International Journal of Research in Marketing, Elsevier, vol. 38(1), pages 176-193.
    2. Samuel N. Kirshner & Brent B. Moritz, 2023. "For the future and from afar: Psychological distance and inventory decision‐making," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 170-188, January.
    3. Cowan, Kirsten & Spielmann, Nathalie, 2020. "Culture is in the “I” of the beholder: Identity confirmation in tourist advertisements," Journal of Business Research, Elsevier, vol. 121(C), pages 378-388.
    4. Yang, Zhihao & Wang, Desheng & Li, Tingting & Han, Jie, 2023. "Customizing a consumers’ story for you: The impact of protagonist geographical distance on willingness to share," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    5. Obi Thompson Sargoni & Ed Manley, 2023. "Neighbourhood-level pedestrian navigation using the construal level theory," Environment and Planning B, , vol. 50(8), pages 2151-2170, October.
    6. Yaping Chang & You Li & Jun Yan & V. Kumar, 2019. "Getting more likes: the impact of narrative person and brand image on customer–brand interactions," Journal of the Academy of Marketing Science, Springer, vol. 47(6), pages 1027-1045, November.
    7. Taemin Kim & Jeesun Kim, 2021. "How Spatial Distance and Message Strategy in Cause-Related Marketing Ads Influence Consumers’ Ad Believability and Attitudes," Sustainability, MDPI, vol. 13(12), pages 1-15, June.
    8. Kim, Jungkeun & Hwang, Euejung & Phillips, Megan & Jang, Sungha & Kim, Jae-Eun & Spence, Mark T. & Park, Jongwon, 2018. "Mediation analysis revisited: Practical suggestions for addressing common deficiencies," Australasian marketing journal, Elsevier, vol. 26(1), pages 59-64.

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