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The importance of ergonomic design in product innovation. Lessons from the development of the portable computer

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  • Paul Windrum
  • Koen Frenken
  • Lawrence Green

Abstract

The article addresses the role of ergonomic design in product innovation. Designers meet users’ needs by developing solutions to complex trade-offs—reverse salients—between a product’s characteristics. The fundamental ergonomic design challenge in portable computers concerns the reverse salient between two ergonomic factors: screen size and weight. It is easier to view information on larger screens, but portability is negatively affected by the weight of larger batteries required to power larger screens. This ergonomic reverse salient shaped the innovation trajectory of the portable computer, from the selection of the clamshell portable over alterative design configurations, to the search for more efficient batteries and new types of screens. Based on hedonic price analysis on data of ergonomic and technological characteristics, we show that (i) screen size and weight are key components in hedonic price functions, (ii) the interaction between screen size and weight is distinct from interactions between other, technological, characteristics that affect computing power, and (iii) positive prices are paid for the product solutions to the ergonomic reverse salient.

Suggested Citation

  • Paul Windrum & Koen Frenken & Lawrence Green, 2017. "The importance of ergonomic design in product innovation. Lessons from the development of the portable computer," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 26(6), pages 953-971.
    • Handle: RePEc:oup:indcch:v:26:y:2017:i:6:p:953-971.
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    Cited by:

    1. Carolina Castaldi & Kyriakos Drivas, 2023. "Relatedness, Cross-relatedness and Regional Innovation Specializations: An Analysis of Technology, Design, and Market Activities in Europe and the US," Economic Geography, Taylor & Francis Journals, vol. 99(3), pages 253-284, May.
    2. Azmir Mamat Nawi & Fadila Mohd Yusof, 2024. "Form, Function, and Comfort: Rethinking Product Design through the Lens of Ergonomics and Aesthetics," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(9), pages 1358-1373, September.

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    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • L63 - Industrial Organization - - Industry Studies: Manufacturing - - - Microelectronics; Computers; Communications Equipment
    • C12 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Hypothesis Testing: General

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