IDEAS home Printed from https://ideas.repec.org/a/mth/ber888/v9y2019i1p148-163.html
   My bibliography  Save this article

Important Dimensions of Digital Divide: A case study of NADRA Portal Pakistan

Author

Listed:
  • Shah Hassan
  • Ali Madad
  • Asma
  • Narain Das
  • Sadia Akhtar
  • Noor Jehan

Abstract

The aim and purpose of this paper is to contribute and understand the nature of the digital divide as it affects the Pakistani citizens, who are users of NADRA online portal. To study the digital divide; NADRA is the best case because this institute is rich in this context; it is the most developed e-services provider of the government of Pakistan. It is compulsory for every citizen of Pakistan to get register with NADRA to avail facilities of Travelling within and outside the country, to have a bank account, apply for jobs, having a house, driving license and many more. To conduct the survey data was collected from the citizen of Pakistan living in Turkey, China, and Pakistan. 355 responses were collected, and ANOVA and t-test were perform using SPSS-16. Technology Acceptance Model (TAM) was used to measure the attitude and intention of individuals towards e-services provided by government whereas, demographic, geographic, education and computer and internet experiences are the digital divide dimensions. Results reveal that location, education, and computer and internet significantly affect the user attitude and intention whereas gender and age are not significant. Overall, this study offers an understanding of complex of digital divide concepts.

Suggested Citation

  • Shah Hassan & Ali Madad & Asma & Narain Das & Sadia Akhtar & Noor Jehan, 2019. "Important Dimensions of Digital Divide: A case study of NADRA Portal Pakistan," Business and Economic Research, Macrothink Institute, vol. 9(1), pages 148-163, March.
    • Handle: RePEc:mth:ber888:v:9:y:2019:i:1:p:148-163
    as

    Download full text from publisher

    File URL: http://www.macrothink.org/journal/index.php/ber/article/view/14290/11428
    Download Restriction: no
    File URL: http://www.macrothink.org/journal/index.php/ber/article/view/14290
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mehdi Asgarkhani, 2005. "Digital Government And Its Effectiveness In Public Management Reform," Public Management Review, Taylor & Francis Journals, vol. 7(3), pages 465-487, September.
    2. Chen, Shang-Yu, 2016. "Green helpfulness or fun? Influences of green perceived value on the green loyalty of users and non-users of public bikes," Transport Policy, Elsevier, vol. 47(C), pages 149-159.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jamil, Sadia, 2021. "From digital divide to digital inclusion: Challenges for wide-ranging digitalization in Pakistan," Telecommunications Policy, Elsevier, vol. 45(8).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Teixeira, João Filipe & Silva, Cecília & Moura e Sá, Frederico, 2023. "Factors influencing modal shift to bike sharing: Evidence from a travel survey conducted during COVID-19," Journal of Transport Geography, Elsevier, vol. 111(C).
    2. Hazem Ahmed Khairy & Yehia Elzek & Nadir Aliane & Mohamed Fathy Agina, 2023. "Perceived Environmental Corporate Social Responsibility Effect on Green Perceived Value and Green Attitude in Hospitality and Tourism Industry: The Mediating Role of Environmental Well-Being," Sustainability, MDPI, vol. 15(6), pages 1-17, March.
    3. Nguyen-Phuoc, Duy Quy & Su, Diep Ngoc & Nguyen, Minh Hieu & Vo, Nguyen S. & Oviedo-Trespalacios, Oscar, 2022. "Factors influencing intention to use on-demand shared ride-hailing services in Vietnam: risk, cost or sustainability?," Journal of Transport Geography, Elsevier, vol. 99(C).
    4. Muhammad Danish & Saqib Ali & Muhammad Azeem Ahmad & Hasan Zahid, 2019. "The Influencing Factors on Choice Behavior Regarding Green Electronic Products: Based on the Green Perceived Value Model," Economies, MDPI, vol. 7(4), pages 1-18, October.
    5. Syed Hasnain Alam Kazmi & Muhammad Saeed Shahbaz & Muhammad Shujaat Mubarik & Junaid Ahmed, 2021. "Switching behaviors toward green brands: evidence from emerging economy," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(8), pages 11357-11381, August.
    6. Ni, Anning & Zhang, Chunqin & Hu, Yuting & Lu, Weite & Li, Hongwei, 2020. "Influence mechanism of the corporate image on passenger satisfaction with public transport in China," Transport Policy, Elsevier, vol. 94(C), pages 54-65.
    7. Shahbaz, Muhammad & Wang, Jianda & Dong, Kangyin & Zhao, Jun, 2022. "The impact of digital economy on energy transition across the globe: The mediating role of government governance," Renewable and Sustainable Energy Reviews, Elsevier, vol. 166(C).
    8. Jiaoe Wang & Jie Huang & Michael Dunford, 2019. "Rethinking the Utility of Public Bicycles: The Development and Challenges of Station-Less Bike Sharing in China," Sustainability, MDPI, vol. 11(6), pages 1-20, March.
    9. Xuejun Jin & Xiao Pan, 2023. "Government Attention, Market Competition and Firm Digital Transformation," Sustainability, MDPI, vol. 15(11), pages 1-27, June.
    10. Xinwei Ma & Ruiming Cao & Jianbiao Wang, 2019. "Effects of Psychological Factors on Modal Shift from Car to Dockless Bike Sharing: A Case Study of Nanjing, China," IJERPH, MDPI, vol. 16(18), pages 1-16, September.
    11. Teixeira, João Filipe & Silva, Cecília & Moura e Sá, Frederico, 2022. "The strengths and weaknesses of bike sharing as an alternative mode during disruptive public health crisis: A qualitative analysis on the users’ motivations during COVID-19," Transport Policy, Elsevier, vol. 129(C), pages 24-37.
    12. Jaiswal, Deepak & Deshmukh, Arun Kumar & Thaichon, Park, 2022. "Who will adopt electric vehicles? Segmenting and exemplifying potential buyer heterogeneity and forthcoming research," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    13. Chen, Shang-Yu, 2016. "Using the sustainable modified TAM and TPB to analyze the effects of perceived green value on loyalty to a public bike system," Transportation Research Part A: Policy and Practice, Elsevier, vol. 88(C), pages 58-72.
    14. Salman Zulfiqar & Hamad A. Al-reshidi & Moteeb A. Al Moteri & Hafiz Muhammad Basit Feroz & Noraffandy Yahya & Waleed Mugahed Al-Rahmi, 2021. "Understanding and Predicting Students’ Entrepreneurial Intention through Business Simulation Games: A Perspective of COVID-19," Sustainability, MDPI, vol. 13(4), pages 1-27, February.
    15. Yu, Vincent F. & Aloina, Grace & Eccarius, Timo, 2023. "Adoption intentions of home-refill delivery service for fast-moving consumer goods," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 171(C).
    16. Civilai Leckie & Daniel Rayne & Lester W. Johnson, 2021. "Promoting Customer Engagement Behavior for Green Brands," Sustainability, MDPI, vol. 13(15), pages 1-22, July.

    More about this item

    Keywords

    E-governance; E-Services; ICT; Digital Divide; Adoption; TAM;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:ber888:v:9:y:2019:i:1:p:148-163. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Technical Support Office (email available below). General contact details of provider: http://www.macrothink.org/journal/index.php/ber .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.