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Demonstrating the Value of Diversity for Improved Decision Making: The “Wuzzle-Puzzle” Exercise

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  • Steven Dunphy

Abstract

The “wuzzle-puzzle” exercisé requires small groups of individuals to initially explore their diversity, explicate this diversity to the class, solve a “wuzzle-puzzle” series of anagrams on their own, and then solve a similar series in a diversified group. The improvement concomitant with a diverse group of individuals in the second, “wuzzle-puzzle” condition demonstrates that diversity may indeed improve decision-making. This demonstration may be of special interest to business educators and ethicists as they encourage group work. Further, business practitioners may find the exercise useful for encouraging diversity in the workplace while improving teamwork, communication and cooperation among team members. Copyright Kluwer Academic Publishers 2004

Suggested Citation

  • Steven Dunphy, 2004. "Demonstrating the Value of Diversity for Improved Decision Making: The “Wuzzle-Puzzle” Exercise," Journal of Business Ethics, Springer, vol. 53(4), pages 325-331, September.
    • Handle: RePEc:kap:jbuset:v:53:y:2004:i:4:p:325-331
    DOI: 10.1023/B:BUSI.0000043495.61655.77
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    References listed on IDEAS

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    1. Esser, James K., 1998. "Alive and Well after 25 Years: A Review of Groupthink Research," Organizational Behavior and Human Decision Processes, Elsevier, vol. 73(2-3), pages 116-141, February.
    2. Moorhead, Gregory & Neck, Christopher P. & West, Mindy S., 1998. "The Tendency toward Defective Decision Making within Self-Managing Teams: The Relevance of Groupthink for the 21st Century," Organizational Behavior and Human Decision Processes, Elsevier, vol. 73(2-3), pages 327-351, February.
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    Cited by:

    1. Johanna Kujala & Tarja Pietiläinen, 2007. "Developing Moral Principles and Scenarios in the Light of Diversity: An Extension to the Multidimensional Ethics Scale," Journal of Business Ethics, Springer, vol. 70(2), pages 141-150, January.
    2. Fernando Martín-Alcázar & Pedro Romero-Fernández & Gonzalo Sánchez-Gardey, 2012. "Transforming Human Resource Management Systems to Cope with Diversity," Journal of Business Ethics, Springer, vol. 107(4), pages 511-531, June.
    3. Kathryn L. Heinze & Sara B. Soderstrom, 2024. "Practicing Dialogue: How an Organization can Facilitate Diverse Collaborative Action," Journal of Business Ethics, Springer, vol. 189(3), pages 453-478, January.
    4. Susaeta, Lourdes & Pin, Jose R. & Yera, Trinidad & Gallifa, Angela & Suarez, Esperanza, 2011. "Gender mainstreaming in Spain: The case of the "lidera project" in the autonomous region of Madrid," IESE Research Papers D/943, IESE Business School.
    5. Ritika Dongrey & Varsha Rokade, 2021. "Assessing the Effect of Perceived Diversity Practices and Psychological Safety on Contextual Performance for Sustainable Workplace," Sustainability, MDPI, vol. 13(21), pages 1-15, October.

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