IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v137y2016i2d10.1007_s10551-015-2559-7.html
   My bibliography  Save this article

Work–Family Effects of Servant Leadership: The Roles of Emotional Exhaustion and Personal Learning

Author

Listed:
  • Guiyao Tang

    (Shandong University)

  • Ho Kwong Kwan

    (Shanghai University of Finance and Economics)

  • Deyuan Zhang

    (Shanghai University of Finance and Economics)

  • Zhou Zhu

    (Shanghai University of Finance and Economics)

Abstract

This study examined how servant leadership influences employees in terms of work-to-family conflict (WFC) and work-to-family positive spillover (WFPS). These effects were explored through a focus on the mediating roles of emotional exhaustion and personal learning. The results, which were based on time-lagged data collection in China, indicated that employee perceptions of servant leadership related negatively to WFC and positively to WFPS. Moreover, reduced emotional exhaustion and enhanced personal learning mediated the relationship between servant leadership and WFPS. Furthermore, reduced emotional exhaustion (but not enhanced personal learning) mediated the relationship between servant leadership and WFC. Our study’s results provide insightful theoretical and managerial implications and offer new directions for research on leadership and work–family relations.

Suggested Citation

  • Guiyao Tang & Ho Kwong Kwan & Deyuan Zhang & Zhou Zhu, 2016. "Work–Family Effects of Servant Leadership: The Roles of Emotional Exhaustion and Personal Learning," Journal of Business Ethics, Springer, vol. 137(2), pages 285-297, August.
    • Handle: RePEc:kap:jbuset:v:137:y:2016:i:2:d:10.1007_s10551-015-2559-7
    DOI: 10.1007/s10551-015-2559-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10551-015-2559-7
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10551-015-2559-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Duan, Jinyun & Kwan, Ho Kwong & Ling, Bin, 2014. "The role of voice efficacy in the formation of voice behaviour: A cross-level examination," Journal of Management & Organization, Cambridge University Press, vol. 20(4), pages 526-543, July.
    2. Brown, Michael E. & Trevino, Linda K. & Harrison, David A., 2005. "Ethical leadership: A social learning perspective for construct development and testing," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(2), pages 117-134, July.
    3. Long‐Zeng Wu & Frederick Hong‐kit Yim & Ho Kwong Kwan & Xiaomeng Zhang, 2012. "Coping with Workplace Ostracism: The Roles of Ingratiation and Political Skill in Employee Psychological Distress," Journal of Management Studies, Wiley Blackwell, vol. 49(1), pages 178-199, January.
    4. Ali Choudhary & Syed Akhtar & Arshad Zaheer, 2013. "Impact of Transformational and Servant Leadership on Organizational Performance: A Comparative Analysis," Journal of Business Ethics, Springer, vol. 116(2), pages 433-440, August.
    5. Christian Resick & Gillian Martin & Mary Keating & Marcus Dickson & Ho Kwan & Chunyan Peng, 2011. "What Ethical Leadership Means to Me: Asian, American, and European Perspectives," Journal of Business Ethics, Springer, vol. 101(3), pages 435-457, July.
    6. Denise Parris & Jon Peachey, 2013. "A Systematic Literature Review of Servant Leadership Theory in Organizational Contexts," Journal of Business Ethics, Springer, vol. 113(3), pages 377-393, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhou, Xing & Ma, Jianfeng & Dong, Xia, 2018. "Empowering supervision and service sabotage: A moderated mediation model based on conservation of resources theory," Tourism Management, Elsevier, vol. 64(C), pages 170-187.
    2. Yan Chen & Feilian Zhang & Yan Wang & Junwei Zheng, 2020. "Work–Family Conflict, Emotional Responses, Workplace Deviance, and Well-Being among Construction Professionals: A Sequential Mediation Model," IJERPH, MDPI, vol. 17(18), pages 1-19, September.
    3. Muhammad Imran Hanif & Zarbakht Baloch & Salman Baig, 2020. "How Servant Leadership Affect the Organizational Trust with Mediating Role of Technological Innovation?," International Review of Management and Marketing, Econjournals, vol. 10(5), pages 74-84.
    4. Zhu Yao & Jinlian Luo & Na Fu & Xianchun Zhang & Qunchao Wan, 2022. "Rational Counterattack: The Impact of Workplace Bullying on Unethical Pro-organizational and Pro-family Behaviors," Journal of Business Ethics, Springer, vol. 181(3), pages 661-682, December.
    5. Yijiao Ye & Hong Zhu & Yuanyi Chen & Ho Kwong Kwan & Yijing Lyu, 2021. "Family ostracism and proactive customer service performance: An explanation from conservation of resources theory," Asia Pacific Journal of Management, Springer, vol. 38(2), pages 645-667, June.
    6. Bruno Lussier & Nathaniel N. Hartmann & Willy Bolander, 2021. "Curbing the Undesirable Effects of Emotional Exhaustion on Ethical Behaviors and Performance: A Salesperson–Manager Dyadic Approach," Journal of Business Ethics, Springer, vol. 169(4), pages 747-766, April.
    7. Rofcanin, Yasin & Heras, Mireia Las & Bosch, Maria Jose & Berber, Aykut & Mughal, Farooq & Ozturk, Mustafa, 2021. "Servant leadership and family supportiveness: Looking into employees’ work and family outcomes," Journal of Business Research, Elsevier, vol. 128(C), pages 70-82.
    8. Jianfeng Jia & Fangjian Wu & Mingwei Liu & Guiyao Tang & Yujie Cai & Hailong Jia, 2023. "How leader-member exchange influences person-organization fit: a social exchange perspective," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 792-827, April.
    9. Hongchao Wu & Shaoping Qiu & Larry M. Dooley & Congying Ma, 2019. "The Relationship between Challenge and Hindrance Stressors and Emotional Exhaustion: The Moderating Role of Perceived Servant Leadership," IJERPH, MDPI, vol. 17(1), pages 1-15, December.
    10. Xiao-Yu Liu & Ho Kwong Kwan & Xiaomeng Zhang, 2020. "Introverts maintain creativity: A resource depletion model of negative workplace gossip," Asia Pacific Journal of Management, Springer, vol. 37(1), pages 325-344, March.
    11. Lei Yao & Xiao-Ping Chen & Hongguo Wei, 2023. "How do authoritarian and benevolent leadership affect employee work–family conflict? An emotional regulation perspective," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1525-1553, December.
    12. Haixiao Chen & Ho Kwong Kwan & Jie Xin, 2022. "Is behaving unethically for organizations a mixed blessing? A dual-pathway model for the work-to-family spillover effects of unethical pro-organizational behavior," Asia Pacific Journal of Management, Springer, vol. 39(4), pages 1535-1560, December.
    13. Jing Xiu & Zhenduo Zhang & Zhigang Li & Junwei Zheng, 2019. "How Do Coworkers Aid in Coping with Emotional Exhaustion? An Experience Sampling Method Approach," IJERPH, MDPI, vol. 16(16), pages 1-14, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Muhammad Azeem Qureshi & Abdur Rahman Aleemi & Syed Irfan Hyder, 2019. "Servant Leadership: A Taxonomic Approach Towards Systematic Literature Review," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(1), pages 219-230.
    2. Muhammad Azeem Qureshi & Abdur Rahman Aleemi & Syed Irfan Hyder, 2019. "Servant Leadership: A Taxonomic Approach Towards Systematic Literature Review," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(1), pages 15-18.
    3. A. Newman & G. Schwarz & B. Cooper & S. Sendjaya, 2017. "How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality," Journal of Business Ethics, Springer, vol. 145(1), pages 49-62, September.
    4. An-Chih Wang & Jack Ting-Ju Chiang & Wan-Ju Chou & Bor-Shiuan Cheng, 2017. "One definition, different manifestations: Investigating ethical leadership in the Chinese context," Asia Pacific Journal of Management, Springer, vol. 34(3), pages 505-535, September.
    5. Yidong Tu & Xinxin Lu & Yue Yu, 2017. "Supervisors’ Ethical Leadership and Employee Job Satisfaction: A Social Cognitive Perspective," Journal of Happiness Studies, Springer, vol. 18(1), pages 229-245, February.
    6. Robert Cialdini & Yexin Jessica Li & Adriana Samper & Ned Wellman, 2021. "How Bad Apples Promote Bad Barrels: Unethical Leader Behavior and the Selective Attrition Effect," Journal of Business Ethics, Springer, vol. 168(4), pages 861-880, February.
    7. Muhammad Usman & Ahmed Abdul Hameed & Shahid Manzoor, 2018. "Exploring the links between Ethical Leadership and Organizational Unlearning: A Case Study of a European Multinational Company," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 10(2), pages 28-54, June.
    8. Zarei, Mohammad & Supphellen, Magne & Bagozzi, Richard P., 2022. "Servant leadership in marketing: A critical review and a model of creativity-effects," Journal of Business Research, Elsevier, vol. 153(C), pages 172-184.
    9. Nida Kamal & Hina Samdani & Amna Yameen, 2018. "Engaging Employees through Ethical Leadership," Global Social Sciences Review, Humanity Only, vol. 3(3), pages 300-316, September.
    10. Muel Kaptein, 2019. "The Moral Entrepreneur: A New Component of Ethical Leadership," Journal of Business Ethics, Springer, vol. 156(4), pages 1135-1150, June.
    11. Dejun Tony Kong & Roger Volkema, 2016. "Cultural Endorsement of Broad Leadership Prototypes and Wealth as Predictors of Corruption," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(1), pages 139-152, May.
    12. Alan Lawton & Iliana Páez, 2015. "Developing a Framework for Ethical Leadership," Journal of Business Ethics, Springer, vol. 130(3), pages 639-649, September.
    13. Yi Liao & Xiao-Yu Liu & Ho Kwan & Jinsong Li, 2015. "Work–Family Effects of Ethical Leadership," Journal of Business Ethics, Springer, vol. 128(3), pages 535-545, May.
    14. Kalra, Ashish & Briggs, Elten & Schrock, Wyatt, 2023. "Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance," Journal of Business Research, Elsevier, vol. 154(C).
    15. Angela J. Xu & Raymond Loi & Hang-yue Ngo, 2016. "Ethical Leadership Behavior and Employee Justice Perceptions: The Mediating Role of Trust in Organization," Journal of Business Ethics, Springer, vol. 134(3), pages 493-504, March.
    16. Muhammad Asif & Miao Qing & Jinsoo Hwang & Hao Shi, 2019. "Ethical Leadership, Affective Commitment, Work Engagement, and Creativity: Testing a Multiple Mediation Approach," Sustainability, MDPI, vol. 11(16), pages 1-16, August.
    17. Weichun Zhu & Xiaoming Zheng & Hongwei He & Gang Wang & Xi Zhang, 2019. "Ethical Leadership with Both “Moral Person” and “Moral Manager” Aspects: Scale Development and Cross-Cultural Validation," Journal of Business Ethics, Springer, vol. 158(2), pages 547-565, August.
    18. Conna Yang, 2014. "Does Ethical Leadership Lead to Happy Workers? A Study on the Impact of Ethical Leadership, Subjective Well-Being, and Life Happiness in the Chinese Culture," Journal of Business Ethics, Springer, vol. 123(3), pages 513-525, September.
    19. Dan Wang & Taiwen Feng & Alan Lawton, 2017. "Linking Ethical Leadership with Firm Performance: A Multi-dimensional Perspective," Journal of Business Ethics, Springer, vol. 145(1), pages 95-109, September.
    20. Junghyun Lee & Se-Hyung Oh & Sanghee Park, 2022. "Effects of Organizational Embeddedness on Unethical Pro-organizational Behavior: Roles of Perceived Status and Ethical Leadership," Journal of Business Ethics, Springer, vol. 176(1), pages 111-125, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:137:y:2016:i:2:d:10.1007_s10551-015-2559-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.