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Consumer Insurance Fraud/Abuse as Co-creation and Co-responsibility: A New Paradigm

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  • William Lesch
  • Johannes Brinkmann

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  • William Lesch & Johannes Brinkmann, 2011. "Consumer Insurance Fraud/Abuse as Co-creation and Co-responsibility: A New Paradigm," Journal of Business Ethics, Springer, vol. 103(1), pages 17-32, April.
    • Handle: RePEc:kap:jbuset:v:103:y:2011:i:1:p:17-32
    DOI: 10.1007/s10551-012-1226-5
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    References listed on IDEAS

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    1. Hunsoo Kim & W. Jean Kwon, 2006. "A Multi‐Line Insurance Fraud Recognition System: A Government‐Led Approach in Korea," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 9(2), pages 131-147, September.
    2. G. Dionne & F. Giuliano & P. Picard, 2002. "Optimal auditing for insurance fraud," THEMA Working Papers 2002-32, THEMA (THéorie Economique, Modélisation et Applications), Université de Cergy-Pontoise.
    3. Tom Baker, "undated". "Insurance and the Law," University of Connecticut School of Law Working Papers uconn_ucwps-1004, University of Connecticut School of Law.
    4. Dan Ariely & Nina Mazar, 2006. "Dishonesty in everyday life and its policy implications," Working Papers 06-3, Federal Reserve Bank of Boston.
    5. Nee, Victor, 1998. "Norms and Networks in Economic and Organizational Performance," American Economic Review, American Economic Association, vol. 88(2), pages 85-89, May.
    6. Torgler, Benno & Demir, Ihsan C. & Macintyre, Alison & Schaffner, Markus, 2008. "Causes and Consequences of Tax Morale: An Empirical Investigation," Economic Analysis and Policy, Elsevier, vol. 38(2), pages 313-339, September.
    7. Johannes Brinkmann & Patrick Lentz, 2006. "Understanding Insurance Customer Dishonesty: Outline of a Moral-Sociological Approach," Journal of Business Ethics, Springer, vol. 66(2), pages 177-195, June.
    8. Tom Baker, "undated". "Insuring Morality," University of Connecticut School of Law Working Papers uconn_ucwps-1001, University of Connecticut School of Law.
    9. Kelly Martin & John Cullen, 2006. "Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review," Journal of Business Ethics, Springer, vol. 69(2), pages 175-194, December.
    10. Dann, Stephen, 2010. "Redefining social marketing with contemporary commercial marketing definitions," Journal of Business Research, Elsevier, vol. 63(2), pages 147-153, February.
    11. Brian J. Glenn, 2003. "Postmodernism: The Basis of Insurance," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 6(2), pages 131-143, September.
    12. Anthony Miyazaki, 2009. "Perceived Ethicality of Insurance Claim Fraud: Do Higher Deductibles Lead to Lower Ethical Standards?," Journal of Business Ethics, Springer, vol. 87(4), pages 589-598, July.
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    Citations

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    Cited by:

    1. Danielle E. Warren & Maurice E. Schweitzer, 2018. "When Lying Does Not Pay: How Experts Detect Insurance Fraud," Journal of Business Ethics, Springer, vol. 150(3), pages 711-726, July.
    2. Aslam, Faheem & Hunjra, Ahmed Imran & Ftiti, Zied & Louhichi, Wael & Shams, Tahira, 2022. "Insurance fraud detection: Evidence from artificial intelligence and machine learning," Research in International Business and Finance, Elsevier, vol. 62(C).
    3. Haithem Zourrig & Jeongsoo Park, 2019. "The effects of cultural tightness and perceived unfairness on Japanese consumers’ attitude towards insurance fraud: the mediating effect of rationalization," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 24(1), pages 21-30, June.
    4. Bernard Cova & Gerald Gaglio & Juliette Weber & Philippe Chanial, 2018. "Organizational Sensemaking of Non-ethical Consumer Behavior: Case Study of a French Mutual Insurance Company," Journal of Business Ethics, Springer, vol. 148(4), pages 783-799, April.
    5. Renee Flasher & Melvin A. Lamboy-Ruiz, 2019. "Impact of Enforcement on Healthcare Billing Fraud: Evidence from the USA," Journal of Business Ethics, Springer, vol. 157(1), pages 217-229, June.
    6. Warren, Danielle E. & Schweitzer, Maurice E., 2021. "When weak sanctioning systems work: Evidence from auto insurance industry fraud investigations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 166(C), pages 68-83.
    7. Ina Garnefeld & Andreas Eggert & Markus Husemann-Kopetzky & Eva Böhm, 2019. "Exploring the link between payment schemes and customer fraud: a mental accounting perspective," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 595-616, July.
    8. Johannes Brinkmann, 2013. "Combining Risk and Responsibility Perspectives: First Steps," Journal of Business Ethics, Springer, vol. 112(4), pages 567-583, February.
    9. Habel, Johannes & Alavi, Sascha & Pick, Doreén, 2017. "When serving customers includes correcting them: Understanding the ambivalent effects of enforcing service rules," International Journal of Research in Marketing, Elsevier, vol. 34(4), pages 919-941.
    10. Ralf Radermacher & Johannes Brinkmann, 2011. "Insurance for the Poor?," Journal of Business Ethics, Springer, vol. 103(1), pages 63-76, April.

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