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Bibliometric Profile of Studies Related with Equity Theory

Author

Listed:
  • Buse CETI

    (Çanakkale Onsekiz Mart University, Tourism Faculty, Department of Accommodation Management, Çanakkale, Turkey)

  • Azize TUNC HASSAN

    (Ankara Hacı Bayram Veli University, Tourism Faculty, Department of Tourism Management, Ankara, Turkey)

Abstract

This study aims to present a general framework about studies on equity theory. For this purpose, articles related with equity theory were examined in terms of various bibliometric characteristics. Word “equity” and “equity theory” were searched among the articles published in the Journal of Retailing and Consumer Services between 2014 and 2018. 31 articles were identified related to equity theory and then were examined in terms of year of publication, number of authors, number of pages, keywords, number of references, research topic, type of research, data collection tool, sample group and sampling method. According to the results of the study, the number of articles related with the theory increased from 2014 to 2018. The number of articles related to this theory was the highest in 2018. It was seen that most of the articles containing the theory examined price, perception of justice, service failures, and compensation for service failures.

Suggested Citation

  • Buse CETI & Azize TUNC HASSAN, 2019. "Bibliometric Profile of Studies Related with Equity Theory," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 5(1), pages 17-29, June.
    • Handle: RePEc:ist:iupjot:v:5:y:2019:i:1:p:17-29
    DOI: 10.26650/jot.2019.5.1.0016
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    References listed on IDEAS

    as
    1. Oliver, Richard L & DeSarbo, Wayne S, 1988. "Response Determinants in Satisfaction Judgments," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 14(4), pages 495-507, March.
    2. Goodwin, Cathy & Ross, Ivan, 1992. "Consumer responses to service failures: Influence of procedural and interactional fairness perceptions," Journal of Business Research, Elsevier, vol. 25(2), pages 149-163, September.
    3. Nguyen, Bang & Klaus, Philipp “Philâ€, 2013. "Retail fairness: Exploring consumer perceptions of fairness towards retailers’ marketing tactics," Journal of Retailing and Consumer Services, Elsevier, vol. 20(3), pages 311-324.
    4. Gelbrich, Katja, 2011. "I Have Paid Less Than You! The Emotional and Behavioral Consequences of Advantaged Price Inequality," Journal of Retailing, Elsevier, vol. 87(2), pages 207-224.
    5. Fernandes, Teresa & Calamote, Ana, 2016. "Unfairness in consumer services: Outcomes of differential treatment of new and existing clients," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 36-44.
    6. Bambauer-Sachse, Silke & Rabeson, Landisoa, 2015. "Determining adequate tangible compensation in service recovery processes for developed and developing countries: The role of severity and responsibility," Journal of Retailing and Consumer Services, Elsevier, vol. 22(C), pages 117-127.
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    Cited by:

    1. Fernando Zambrano Farias & María del Carmen Valls Martínez & Pedro Antonio Martín-Cervantes, 2021. "Explanatory Factors of Business Failure: Literature Review and Global Trends," Sustainability, MDPI, vol. 13(18), pages 1-26, September.
    2. Mariana-Daniela González-Zamar & Luis Ortiz Jiménez & Adoración Sánchez Ayala & Emilio Abad-Segura, 2020. "The Impact of the University Classroom on Managing the Socio-Educational Well-being: A Global Study," IJERPH, MDPI, vol. 17(3), pages 1-27, February.

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