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OM Forum—Innovative Online Platforms: Research Opportunities

Author

Listed:
  • Ying-Ju Chen

    (Hong Kong University of Science and Technology, Hong Kong)

  • Tinglong Dai

    (Johns Hopkins University, Baltimore, Maryland 21218)

  • C. Gizem Korpeoglu

    (Bilkent University, 06800 Ankara, Turkey)

  • Ersin Körpeoğlu

    (University College London, London WC1E 6BT, United Kingdom)

  • Ozge Sahin

    (Johns Hopkins University, Baltimore, Maryland 21218)

  • Christopher S. Tang

    (University of California, Los Angeles, California 90095)

  • Shihong Xiao

    (Hong Kong University of Science and Technology, Hong Kong)

Abstract

Economic growth in many countries is increasingly driven by successful startups that operate as online platforms. These success stories have motivated us to define and classify various online platforms according to their business models. This study discusses strategic and operational issues arising from five types of online platforms (resource sharing, matching, crowdsourcing, review, and crowdfunding) and presents some research opportunities for operations management scholars to explore.

Suggested Citation

  • Ying-Ju Chen & Tinglong Dai & C. Gizem Korpeoglu & Ersin Körpeoğlu & Ozge Sahin & Christopher S. Tang & Shihong Xiao, 2020. "OM Forum—Innovative Online Platforms: Research Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(3), pages 430-445, May.
    • Handle: RePEc:inm:ormsom:v:22:y:2020:i:3:p:430-445
    DOI: 10.1287/msom.2018.0757
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    References listed on IDEAS

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