IDEAS home Printed from https://ideas.repec.org/a/ibn/ijbmjn/v11y2016i12p148.html
   My bibliography  Save this article

Path towards Business Excellence the Mauritian Experience

Author

Listed:
  • Rishi Domun

Abstract

Purpose- This paper highlights the preliminary findings of a doctoral research being carried out on the business excellence model used in Mauritius during the past six years. The paper brings out important analysis of unique and original data so much cherished by researchers. It is also a stepping stone for both custodians to improve the organization of business excellence awards and for enterprises to improve areas of business through the adoption of a proper business model.Design/methodology/approach- The paper adopts a mixed method. First, the unique primary data available for six years on participants of the competition is examined quantitatively. Then qualitative content analysis technique is used to probe into the lessons learned from such an essential exercise.Findings- Some important findings emerged from the analysis of the original data and the lessons learned in the organization of the MBEA competition.Practical implications- This study will help the four stakeholders, namely, custodians, government institutions, support institutions and enterprises in any country to implement a BE framework with the organization of an Award competition.Originality/value- The data is original and genuine. It helps to better understand and organize a BE programme in a country. It is the first in Mauritius to address such an issue.

Suggested Citation

  • Rishi Domun, 2016. "Path towards Business Excellence the Mauritian Experience," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(12), pages 148-148, November.
  • Handle: RePEc:ibn:ijbmjn:v:11:y:2016:i:12:p:148
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/download/63113/34699
    Download Restriction: no

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/view/63113
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Easton, George S & Jarrell, Sherry L, 1998. "The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation," The Journal of Business, University of Chicago Press, vol. 71(2), pages 253-307, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shahrunnizan bin Moin, 2023. "Business Excellence Model for the Business Performance of Small and Medium Enterprises in Malaysia ," GATR Journals gjbssr633, Global Academy of Training and Research (GATR) Enterprise.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hazhir Rahmandad & Nelson Repenning, 2016. "Capability erosion dynamics," Strategic Management Journal, Wiley Blackwell, vol. 37(4), pages 649-672, April.
    2. Surendra Gera & Wulong Gu, 2004. "The Effect of Organizational Innovation and Information and Communications Technology on Firm Performance," International Productivity Monitor, Centre for the Study of Living Standards, vol. 9, pages 37-51, Fall.
    3. Charles J. Corbett & María J. Montes-Sancho & David A. Kirsch, 2005. "The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis," Management Science, INFORMS, vol. 51(7), pages 1046-1059, July.
    4. Ana Kundid Novokmet & Andrijana Rogošiæ, 2017. "Long-Term Financial Effects of Quality Management System Maturity Based on ISO 9001 Principles," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(S11), pages 1003-1003.
    5. David I. Levine & Michael W. Toffel, 2010. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers," Management Science, INFORMS, vol. 56(6), pages 978-996, June.
    6. Mihail Busu & Alexandra Catalina Nedelcu, 2017. "Sustainability and Economic Performance of the Companies in the Renewable Energy Sector in Romania," Sustainability, MDPI, vol. 10(1), pages 1-16, December.
    7. Yaser Mansour Almansour, 2015. "The Impact of Total Quality Management Components on Firms Performance," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 6(8), pages 384-394.
    8. Kevin B. Hendricks & Vinod R. Singhal, 2001. "The Long-Run Stock Price Performance of Firms with Effective TQM Programs," Management Science, INFORMS, vol. 47(3), pages 359-368, March.
    9. Nicolau, Juan Luis & Sellers, Ricardo, 2002. "The stock market's reaction to quality certification: Empirical evidence from Spain," European Journal of Operational Research, Elsevier, vol. 142(3), pages 632-641, November.
    10. Sadikoglu, Esin & Zehir, Cemal, 2010. "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms," International Journal of Production Economics, Elsevier, vol. 127(1), pages 13-26, September.
    11. repec:dau:papers:123456789/3185 is not listed on IDEAS
    12. Dedi Purbowo & Sunaryo & Nur Prima Waluyowati, 2022. "The effect of leadership on operational performance:The mediating role of quality improvement," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(1), pages 108-116, January.
    13. Lilian DE MENEZES & Garry GELADE & Stephen WOOD, 2008. "A Longitudinal Study of the Latent Class Clusters of Modern Management Practices and their Association with Organizational Performance in British Manufacturing," EcoMod2008 23800028, EcoMod.
    14. David McKenzie & Christopher Woodruff, 2017. "Business Practices in Small Firms in Developing Countries," Management Science, INFORMS, vol. 63(9), pages 2967-2981, September.
    15. Bloom, Nicholas & Van Reenen, John, 2011. "Human Resource Management and Productivity," Handbook of Labor Economics, in: O. Ashenfelter & D. Card (ed.), Handbook of Labor Economics, edition 1, volume 4, chapter 19, pages 1697-1767, Elsevier.
    16. Edward Conlon & Sarv Devaraj & Khalil F. Matta, 2001. "The Relationship Between Initial Quality Perceptions and Maintenance Behavior: The Case of the Automotive Industry," Management Science, INFORMS, vol. 47(9), pages 1191-1202, September.
    17. Hung, Richard Yu Yuan & Lien, Bella Ya-Hui & Yang, Baiyin & Wu, Chi-Min & Kuo, Yu-Ming, 2011. "Impact of TQM and organizational learning on innovation performance in the high-tech industry," International Business Review, Elsevier, vol. 20(2), pages 213-225, April.
    18. Pérez-Méndez, José Antonio & Machado-Cabezas, Ángel, 2015. "Relationship between management information systems and corporate performance," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 18(1), pages 32-43.
    19. Peter Cappelli & David Neumark, 2001. "Do “High-Performance†Work Practices Improve Establishment-Level Outcomes?," ILR Review, Cornell University, ILR School, vol. 54(4), pages 737-775, July.
    20. Lanzenauer, Christoph Haehling von & Huesmann, Monika, 2002. "Der Ausbreitungsprozess des Managementinstrumentes TQM," Discussion Papers 2002/22, Free University Berlin, School of Business & Economics.
    21. Azimian, Alireza & Kilgour, D. Marc & Noori, Hamid, 2016. "Mitigating contagion risk by investing in the safety of rivals," European Journal of Operational Research, Elsevier, vol. 254(3), pages 935-945.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijbmjn:v:11:y:2016:i:12:p:148. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.