Efficiency in the management of urban water services. What have we learned after four decades of research?
The analysis of efficiency in the management of urban water services offers valuable information both for the managers of this service and for public bodies in order to introduce improvements in business practices and in the design of public policies. Since the pioneering study carried out by Ford and Wardford (1969), there have been many attempts to follow this line of research. Due to the importance of the subject and the volume of publications in this field, we believe it is necessary to provide a balance of the work carried out over the last four decades. In this overview, we look at the main questions which have arisen over this period, we provide a synthesis of the results obtained and, finally, we point out some challenges for future research.
Volume (Year): 185 (2008)
Issue (Month): 2 (July)
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- Andres Picazo-Tadeo & Francisco Saez-Fernandez & Francisco Gonzalez-Gomez, 2009. "The role of environmental factors in water utilities' technical efficiency. Empirical evidence from Spanish companies," Applied Economics, Taylor & Francis Journals, vol. 41(5), pages 615-628.
- Johannes Sauer & Klaus Frohberg, 2007. "Allocative efficiency of rural water supply – a globally flexible SGM cost frontier," Journal of Productivity Analysis, Springer, vol. 27(1), pages 31-40, February.
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- Thanassoulis, Emmanuel, 2000. "The use of data envelopment analysis in the regulation of UK water utilities: Water distribution," European Journal of Operational Research, Elsevier, vol. 126(2), pages 436-453, October.
- Lin, Chen, 2005. "Service quality and prospects for benchmarking: Evidence from the Peru water sector," Utilities Policy, Elsevier, vol. 13(3), pages 230-239, September.
- Vickers, John & Yarrow, George, 1988. "Regulation of privatised firms in Britain," European Economic Review, Elsevier, vol. 32(2-3), pages 465-472, March.
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