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Typologies of Service Supply Chain Resilience: A Multidimensional Analysis from China’s Regional Economies

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  • Zhaoyu Chen

    (Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, Tanjong Malim 359000, Malaysia)

  • Mad Ithnin Salleh

    (Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, Tanjong Malim 359000, Malaysia)

Abstract

This study investigates the resilience of service supply chains and its role in promoting sustainable regional development in China. Based on data from 31 provinces between 2017 and 2023, we develop a multidimensional evaluation framework grounded in the structure, relationship, and subject model. Using entropy weighting, fuzzy-set qualitative comparative analysis, necessary condition analysis, and OLS regression, we identify three dominant configurations: cost-adaptive, cost-growth, and technology-driven. Among them, the cost-adaptive path remains statistically significant when tested against updated 2023 data. The findings reveal persistent regional disparities and demonstrate how context-specific strategies can shape service resilience under institutional and market variations. This study contributes to supply chain sustainability research by integrating recent empirical evidence with configurational analysis, offering practical policy insights for balancing efficiency, adaptability, and inclusive development.

Suggested Citation

  • Zhaoyu Chen & Mad Ithnin Salleh, 2025. "Typologies of Service Supply Chain Resilience: A Multidimensional Analysis from China’s Regional Economies," Sustainability, MDPI, vol. 17(13), pages 1-24, July.
    • Handle: RePEc:gam:jsusta:v:17:y:2025:i:13:p:6073-:d:1693348
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    References listed on IDEAS

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