IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i7p4320-d787513.html
   My bibliography  Save this article

Corporate Social Responsibility and Social Network Analysis: Unionized Workers’ Perceptions

Author

Listed:
  • Felipe Lillo-Viedma

    (Department of Economics and Business Administration, Universidad Católica del Maule, Avda. San Miguel 3605, Talca 3466706, Chile)

  • Pedro Severino-González

    (Department of Economics and Business Administration, Universidad Católica del Maule, Avda. San Miguel 3605, Talca 3466706, Chile)

  • Valentin Santander-Ramírez

    (Accounting Studies and Research Center, Economics and Business Department, Universidad de Talca, Avda. Lircay s/n, Talca 3466706, Chile)

  • Leidy Y. García

    (Faculty of Economics and Business, Universidad de Talca, Avda. Lircay s/n, Talca 3466706, Chile)

  • Nataly Guiñez-Cabrera

    (Department of Business Administration, Universidad del Bío-Bío, Avda. Andrés Bello 720, Casilla 447, Chillán 37800708, Chile)

  • Nicolás Astorga-Bustos

    (Auditing and Administration School, Universidad Católica del Maule, Carmen 375, Curicó 3344158, Chile)

Abstract

Corporate social responsibility (CSR) is a concept which has been approached from various perspectives and application areas. One of these areas regards how individuals perceive this concept and how their own personal characteristics define a given vision of business responsibility. The present study seeks to explore connections between individuals’ sociodemographic characteristics and CSR perception. By using unionized workers as research subjects, analysis techniques applied in Social Media and models based on metric spaces, we explore the attitudes of these subjects towards CSR. Both empirical and theoretical results provide evidence for the existence of a well-behaved relation between sociodemographic aspects and CSR dimensions, which future studies could approach in more depth using techniques based on machine learning.

Suggested Citation

  • Felipe Lillo-Viedma & Pedro Severino-González & Valentin Santander-Ramírez & Leidy Y. García & Nataly Guiñez-Cabrera & Nicolás Astorga-Bustos, 2022. "Corporate Social Responsibility and Social Network Analysis: Unionized Workers’ Perceptions," Sustainability, MDPI, vol. 14(7), pages 1-15, April.
  • Handle: RePEc:gam:jsusta:v:14:y:2022:i:7:p:4320-:d:787513
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/7/4320/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/14/7/4320/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. S. Hansen & Benjamin Dunford & Alan Boss & R. Boss & Ingo Angermeier, 2011. "Corporate Social Responsibility and the Benefits of Employee Trust: A Cross-Disciplinary Perspective," Journal of Business Ethics, Springer, vol. 102(1), pages 29-45, August.
    2. Addmore T. Muruviwa & Wilson Akpan & Fhulu H. Nekhwevha, 2020. "Debating stakeholder reciprocity: understanding the stakeholders’ duties in corporate social responsibility in a Zimbabwean mining town," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 22(3), pages 1787-1809, March.
    3. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    4. Waris Ali & Jedrzej George Frynas & Zeeshan Mahmood, 2017. "Determinants of Corporate Social Responsibility (CSR) Disclosure in Developed and Developing Countries: A Literature Review," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(4), pages 273-294, July.
    5. Birte Freudenreich & Florian Lüdeke-Freund & Stefan Schaltegger, 2020. "A Stakeholder Theory Perspective on Business Models: Value Creation for Sustainability," Journal of Business Ethics, Springer, vol. 166(1), pages 3-18, September.
    6. Jean Tsitaire Arrive & Mei Feng, 2018. "Corporate social responsibility disclosure: Evidence from BRICS nations," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(5), pages 920-927, September.
    7. Hyejoon Rim & Jisu Kim & Chuqing Dong, 2019. "A cross‐national comparison of transparency signaling in corporate social responsibility reporting: The United States, South Korea, and China cases," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1517-1529, November.
    8. Chung‐Wha (Chloe) Ki & Sze Man Chong & Jung E. Ha‐Brookshire, 2020. "How fashion can achieve sustainable development through a circular economy and stakeholder engagement: A systematic literature review," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2401-2424, November.
    9. Maria-Teresa Bosch-Badia & Joan Montllor-Serrats & Maria-Antonia Tarrazon-Rodon, 2020. "The Capital Budgeting of Corporate Social Responsibility," Sustainability, MDPI, vol. 12(9), pages 1-28, April.
    10. Mehrnaz Ashrafi & Gregory M. Magnan & Michelle Adams & Tony R. Walker, 2020. "Understanding the Conceptual Evolutionary Path and Theoretical Underpinnings of Corporate Social Responsibility and Corporate Sustainability," Sustainability, MDPI, vol. 12(3), pages 1-17, January.
    11. Udayan Chanda & Praveen Goyal, 2020. "A Bayesian network model on the interlinkage between Socially Responsible HRM, employee satisfaction, employee commitment and organizational performance," Journal of Management Analytics, Taylor & Francis Journals, vol. 7(1), pages 105-138, January.
    12. Yucheng Ji & Weijun Xu & Qi Zhao, 2019. "The real effects of stock prices: learning, disclosure and corporate social responsibility," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 59(S2), pages 2133-2156, November.
    13. Carolina Serrano Archimi & Emmanuelle Reynaud & Hina Mahboob Yasin & Zeeshan Ahmed Bhatti, 2018. "How Perceived Corporate Social Responsibility Affects Employee Cynicism: The Mediating Role of Organizational Trust," Post-Print hal-03510847, HAL.
    14. Leemen Lee & Li‐Fei Chen, 2018. "Boosting employee retention through CSR: A configurational analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(5), pages 948-960, September.
    15. Jonathan Bundy & Ryan M. Vogel & Miles A. Zachary, 2018. "Organization–stakeholder fit: A dynamic theory of cooperation, compromise, and conflict between an organization and its stakeholders," Strategic Management Journal, Wiley Blackwell, vol. 39(2), pages 476-501, February.
    16. Hong Wang, 2021. "Corporate Social Responsibility in China," Springer Books, in: David Crowther & Shahla Seifi (ed.), The Palgrave Handbook of Corporate Social Responsibility, pages 1017-1040, Springer.
    17. Emilio Abad-Segura & Francisco Joaquín Cortés-García & Luis J. Belmonte-Ureña, 2019. "The Sustainable Approach to Corporate Social Responsibility: A Global Analysis and Future Trends," Sustainability, MDPI, vol. 11(19), pages 1-24, September.
    18. Feifei Lu & Zhaohua Wang & Anne Toppinen & Dalia D’Amato & Zuomin Wen, 2021. "Managerial Risk Perceptions of Corporate Social Responsibility Disclosure: Evidence from the Forestry Sector in China," Sustainability, MDPI, vol. 13(12), pages 1-16, June.
    19. Assâad El Akremi & Jean-Pascal Gond & Valérie Swaen & Kenneth de Roeck & Jacques Igalens, 2018. "How Do Employees Perceive Corporate Responsibility? Development and Validation of a Multidimensional Corporate Stakeholder Responsibility Scale," Post-Print halshs-01520959, HAL.
    20. Carolina Serrano Archimi & Emmanuelle Reynaud & Hina Mahboob Yasin & Zeeshan Ahmed Bhatti, 2018. "How Perceived Corporate Social Responsibility Affects Employee Cynicism: The Mediating Role of Organizational Trust," Journal of Business Ethics, Springer, vol. 151(4), pages 907-921, September.
    21. Carolina Serrano-Archimi & Emmanuelle Reynaud & Hina Mahboob Yasin & Zeeshan Ahmed Bhatti, 2018. "How Perceived Corporate Social Responsibility Affects Employee Cynicism: The Mediating Role of Organizational Trust," Post-Print hal-01796415, HAL.
    22. Calabrese, Armando & Costa, Roberta & Levialdi, Nathan & Menichini, Tamara, 2019. "Integrating sustainability into strategic decision-making: A fuzzy AHP method for the selection of relevant sustainability issues," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 155-168.
    23. Nooraisah Katmon & Zam Zuriyati Mohamad & Norlia Mat Norwani & Omar Al Farooque, 2019. "Comprehensive Board Diversity and Quality of Corporate Social Responsibility Disclosure: Evidence from an Emerging Market," Journal of Business Ethics, Springer, vol. 157(2), pages 447-481, June.
    24. Kim, Junghyun & Park, Taehoon, 2020. "How corporate social responsibility (CSR) saves a company: The role of gratitude in buffering vindictive consumer behavior from product failures," Journal of Business Research, Elsevier, vol. 117(C), pages 461-472.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pedro Severino-González & Victoria Toro-Lagos & Miguel A. Santinelli-Ramos & José Romero-Argueta & Giusseppe Sarmiento-Peralta & Ian S. Kinney & Reynier Ramírez-Molina & Francisco Villar-Olaeta, 2022. "Social Responsibility and Spiritual Intelligence: University Students’ Attitudes during COVID-19," IJERPH, MDPI, vol. 19(19), pages 1-14, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mark Anthony Camilleri, 2021. "The Employees’ State of Mind during COVID-19: A Self-Determination Theory Perspective," Sustainability, MDPI, vol. 13(7), pages 1-17, March.
    2. Pasricha, Palvi & Nivedhitha, K.S. & Raghuvanshi, Juhi, 2023. "The perceived CSR-innovative behavior conundrum: Towards unlocking the socio-emotional black box," Journal of Business Research, Elsevier, vol. 161(C).
    3. Amanuel G. Tekleab & Paul M. Reagan & Boram Do & Ariel Levi & Cary Lichtman, 2021. "Translating Corporate Social Responsibility into Action: A Social Learning Perspective," Journal of Business Ethics, Springer, vol. 171(4), pages 741-756, July.
    4. Juan Wang & Zhe Zhang & Ming Jia, 2020. "Echoes of Corporate Social Responsibility: How and When Does CSR Influence Employees’ Promotive and Prohibitive Voices?," Journal of Business Ethics, Springer, vol. 167(2), pages 253-269, November.
    5. Yang Cheng & Yuan Wang & Feihong Pan, 2022. "The Impact of CSR Perceptions on Employees’ Turnover Intention during the COVID-19 Crisis in China," IJERPH, MDPI, vol. 19(14), pages 1-14, July.
    6. Erifili-Christina Chatzopoulou & Dimitris Manolopoulos & Vasia Agapitou, 2022. "Corporate Social Responsibility and Employee Outcomes: Interrelations of External and Internal Orientations with Job Satisfaction and Organizational Commitment," Journal of Business Ethics, Springer, vol. 179(3), pages 795-817, September.
    7. Guosen Miao & Guoping Chen & Fan Wang & Anupam Kumar Das, 2023. "The Effect of Corporate Greenwashing on Employees’ Environmental Performance: Person–Organization Values Fit Perspective," Sustainability, MDPI, vol. 15(4), pages 1-19, February.
    8. Boisvert, Jean & Christodoulides, George & Sajid Khan, M., 2023. "Toward a better understanding of key determinants and consequences of masstige consumption," Journal of Business Research, Elsevier, vol. 161(C).
    9. Hossein Esfandyari & Shahla Choobchian & Yadgar Momenpour & Hossein Azadi, 2023. "Sustainable rural development in Northwest Iran: proposing a wellness-based tourism pattern using a structural equation modeling approach," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-15, December.
    10. Fasilat Aramide Sanusi & Satirenjit Kaur Johl, 2020. "A proposed framework for assessing the influence of internal corporate social responsibility belief on employee intention to job continuity," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2437-2449, November.
    11. Xue, Fei & Chen, Qinyuan & Chan, Kam C. & Yi, Zhihong, 2022. "Is corporate social responsibility value relevant? Evidence from a quasi-natural experiment of anti-corruption campaign," Journal of Business Research, Elsevier, vol. 140(C), pages 520-532.
    12. Mohamed Fathy Agina & Hazem Ahmed Khairy & Mohamed A. Abdel Fatah & Youssef H. Manaa & Rabab M. Abdallah & Nadir Aliane & Jehad Afaneh & Bassam Samir Al-Romeedy, 2023. "Distributive Injustice and Work Disengagement in the Tourism and Hospitality Industry: Mediating Roles of the Workplace Negative Gossip and Organizational Cynicism," Sustainability, MDPI, vol. 15(20), pages 1-24, October.
    13. Alla Mostepaniuk & Elsie Nasr & Razan Ibrahim Awwad & Sameer Hamdan & Hasan Yousef Aljuhmani, 2022. "Managing a Relationship between Corporate Social Responsibility and Sustainability: A Systematic Review," Sustainability, MDPI, vol. 14(18), pages 1-23, September.
    14. Huynh Thi Thuy Giang & Luu Tien Dung, 2022. "The effect of internal corporate social responsibility practices on firm performance: the mediating role of employee intrapreneurial behaviour," Review of Managerial Science, Springer, vol. 16(4), pages 1035-1061, May.
    15. Sun, Xiaochi & Foscht, Thomas & Eisingerich, Andreas B., 2021. "Does educating customers create positive word of mouth?," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    16. Dipankar Biswas & Rajib Sarkar, 2023. "Rise of marigold floriculture, a new stirring door walk through economic, social, and entertainment factors in Eastern India: a combined approach of multi-group structural equation modeling and cluste," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(1), pages 137-172, February.
    17. Park, Inyoung & Lee, Jieon & Lee, Daeho & Lee, Changjun & Chung, Won Young, 2022. "Changes in consumption patterns during the COVID-19 pandemic: Analyzing the revenge spending motivations of different emotional groups," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    18. Tewari, Alok & Mathur, Smriti & Srivastava, Smriti & Gangwar, Divya, 2022. "Examining the role of receptivity to green communication, altruism and openness to change on young consumers’ intention to purchase green apparel: A multi-analytical approach," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    19. Marc Scholten & Manuela Faia Correia & Teresa Esteves & Sónia P. Gonçalves, 2022. "No Place for Pointless Jobs: How Social Responsibility Impacts Job Performance," Sustainability, MDPI, vol. 14(19), pages 1-25, September.
    20. Haiyan Kong & Naipeng (Tom) Bu & Yue Yuan & Kangping Wang & YoungHee Ro, 2019. "Sustainability of Hotel, How Does Perceived Corporate Social Responsibility Influence Employees’ Behaviors?," Sustainability, MDPI, vol. 11(24), pages 1-16, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:7:p:4320-:d:787513. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.