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The Impact of Blockchain Technology Adoption on Tourism Industry: A Systematic Literature Review

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  • Roberto Leonardo Rana

    (Department of Economics, The University of Foggia, 71121 Foggia, Italy)

  • Nino Adamashvili

    (Department of Economics, The University of Foggia, 71121 Foggia, Italy)

  • Caterina Tricase

    (Department of Economics, The University of Foggia, 71121 Foggia, Italy)

Abstract

The current COVID-19 pandemic has led to the acceleration of the digitization process and to a shifting to Industry 4.0. Blockchain (BC) is one of the technologies that has been introduced worldwide in recent years. It has been beneficial for the tourism industry, in addition to many other sectors. This article investigates the advantages and disadvantages of BC adoption in the tourism industry, as well as the possible solutions to overcome the challenges. This paper conducts a systematic literature review (SLR) that consists of the operations for detecting, selecting, categorizing, and analyzing relevant articles on a specified subject. It is evident from the results that the majority of the academic works illustrate the benefits of BC implementation and explain its potential by providing diverse models of BC-based systems. However, since BC is a young technology, numerous challenges have appeared on the path to its full adoption in the tourism industry. Possible solutions are the achievement of a collaborative approach among the stakeholders, the deepening of academic research in the field, testing more models of BC-based systems, and the establishment of relevant policies. Consequently, the implications for the theory, practice, policy, and research of this work are significant.

Suggested Citation

  • Roberto Leonardo Rana & Nino Adamashvili & Caterina Tricase, 2022. "The Impact of Blockchain Technology Adoption on Tourism Industry: A Systematic Literature Review," Sustainability, MDPI, vol. 14(12), pages 1-17, June.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:12:p:7383-:d:840492
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    References listed on IDEAS

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    Cited by:

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    2. Erdem Baydeniz, 2024. "Blockchain Technology in Tourism: Pioneering Sustainable and Collaborative Travel Experiences," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 10(1), pages 1-12, June.
    3. Horst Treiblmaier, 2025. "Lessons learned from an abandoned tourism and travel blockchain project: the case of winding tree," Information Technology & Tourism, Springer, vol. 27(3), pages 767-795, September.
    4. Henriett Matyi & Péter Tamás, 2023. "Operational Concept of an Innovative Management Framework for Choosing the Optimal Packaging System for Supply Chains," Sustainability, MDPI, vol. 15(4), pages 1-24, February.
    5. Aurélie Corne & Véronique Massot & Saida Merasli, 2023. "The determinants of the adoption of blockchain technology in the tourism sector and metaverse perspectives," Information Technology & Tourism, Springer, vol. 25(4), pages 605-633, December.
    6. Muddassar Sarfraz & Kausar Fiaz Khawaja & Heesup Han & Antonio Ariza-Montes & Juan Manuel Arjona-Fuentes, 2023. "Sustainable supply chain, digital transformation, and blockchain technology adoption in the tourism sector," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    7. Yassine Mountije & Dora Agapito & Celia Ramos, 2025. "Reshaping the future of tourism & hospitality industry through blockchain technology: a systematic literature review," Information Technology & Tourism, Springer, vol. 27(2), pages 317-343, June.
    8. Eman Ismail & Mohamed Hamed Elsharnouby & Hossam Ahmed Hanafy, 2025. "RAISA adoption and organizational performance in Egypt’s travel and hospitality sector: an integrated TOE–BOE perspective," Future Business Journal, Springer, vol. 11(1), pages 1-18, December.
    9. Mohammad Wasiq & Abu Bashar & Syed Akmal & Mustafa Raza Rabbani & Mohd Afzal Saifi & Nishad Nawaz & Youssef Tarek Nasef, 2023. "Adoption and Applications of Blockchain Technology in Marketing: A Retrospective Overview and Bibliometric Analysis," Sustainability, MDPI, vol. 15(4), pages 1-20, February.
    10. Manahov, Viktor & Li, Mingnan, 2024. "The implications of virtual money on travel and tourism," Annals of Tourism Research, Elsevier, vol. 105(C).
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    12. Katarzyna Łukasiewicz & Piotr Pietrzak & Jakub Kraciuk & Elżbieta Kacperska & Małgorzata Cieciora, 2022. "Sustainable Energy Development—A Systematic Literature Review," Energies, MDPI, vol. 15(21), pages 1-18, November.

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